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FatFace - BELFAST 2 Reviews 239

TrustScore 4.5 out of 5

4.7

1 Victoria Square, BT1 4QG Belfast, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more

Company replied

Rated 5 out of 5 stars

Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more

Company replied

Rated 5 out of 5 stars

Ordered on line and collected at store. All very well organised. Received word when ready for collection. Staff very helpful and items I ordered were perfect fit.

Company replied

Rated 5 out of 5 stars

We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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1-star

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Rated 5 out of 5 stars

Great Jeans ... Great fit

Very helpful staff when I was trying to work out if super slim would still fit my husband who likes to wear your slim fit jeans. Great jeans.

23 November 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Rated 5 out of 5 stars

Quick and easy online order

Fine straight forward and quick. Pleasant staff for pick up of order in store

21 November 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Rated 5 out of 5 stars

Good quality products

Good quality products
Great on line service

14 November 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Naomi
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Really pleased with my order

Really pleased with my order. Everything was just as I wanted.

24 October 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Great service!

Staff were friendly, helpful and engaging. Click and collect process was quick and efficient.

19 October 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

Have been in shop in Belfast .Staff are…

Have been in shop in Belfast .Staff are so nice and helpful and very helpful to let you know what suits .Ordered on line for first time came quick and got a great bargain as well

20 October 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Rated 5 out of 5 stars

Clothing is always great quality

I ordered to collect in store, it fast and convenient for me as I work in the city centre. The cardigan is great quality and staff were very friendly.

16 October 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS

Rated 5 out of 5 stars

Very pleasant staff

Very pleasant staff . My pre ordered goods were brought to me within minutes. A member of staff enthusiastically then showed me through some sale goods I was interested in .Lovely shop.

26 October 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Rated 5 out of 5 stars

Great customer service

Smooth, quick and friendly

26 September 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP

Rated 5 out of 5 stars

High calibre of well trained and pleasant staff

Fat face have provide excellent customer service especially in the Belfast store....outstanding product knowledge, IT skills and pleasant professional manner.

18 September 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

Friendly and helpful in store service…

Friendly and helpful in store service at Belfast. Correct size not in stock, but quick delivery online.

12 September 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Eileen,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Quality Clothes

Great company with friendly staff that still makes high quality clothes.

2 September 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Rated 5 out of 5 stars

Belfast Store

Brilliant advice and service in Belfast store. Very knowledgeable staff.

9 September 2023
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

The staff are very good

Went window shopping and ended up shopping in fat face because the staff are willing to go all the way to make your shopping memorable

24 August 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good afternoon, Helen

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Belfast store.

Take care, JB

Rated 5 out of 5 stars

So easy to order item delivered to…

So easy to order item delivered to store within time frame

21 August 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Love it!

Love this store. I’m American but lived in Belfast when I discovered it, and have been ordering from you ever since. Thank you!

18 August 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

It’s worth searching for what you want

All the sandals seem to have big soles so went online to see what I could find. Spotted these on Fatface and ordered my size. Delivered to store within 5 days.
Perfect!

19 August 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Rated 4 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Thank you for your review. We deeply appreciate your feedback and we look forward to seeing you again soon! - RS

Rated 5 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Friendly and helpful is just in our nature! We deeply appreciate your comments 🥰. We look forward to see you again soon! - RS

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