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FatFace - BELFAST 2 Reviews 236

TrustScore 4.5 out of 5

4.7

1 Victoria Square, BT1 4QG Belfast, GB


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Rated 4 out of 5 stars

Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more

Company replied

Rated 5 out of 5 stars

Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more

Company replied

Rated 5 out of 5 stars

I bought the Flora stripe top in the sale at my local store. I was lucky to get it as only 2 left! It's a gorgeous top - lovely colours and great quality as always from Fatface. It goes perfectly with... See more

Company replied

Rated 5 out of 5 stars

We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

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Rated 5 out of 5 stars

Super staff,friendly and helpful

Super staff,friendly and helpful

15 May 2026
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Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Be careful of leg length sizing

Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 12L. The size 10L also varies with the right leg slightly yet noticeably to me shorter!! No decision as to whether will keep as yet, but disappointed at the apparent poor quality control

16 May 2026
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Reply from FatFace - BELFAST 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

A favourite shop of mine because of the…

A favourite shop of mine because of the selection of clothes at great prices and the genuine helpfulness of staff. Top marks deserved.

3 May 2026
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Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very efficient delivery.Staff at…

Very efficient delivery.Staff at Belfast shop lovely and very helpful.

5 May 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly staff who are just the right…

Friendly staff who are just the right amount helpful!

3 May 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The clothes are good quality

The clothes are good quality. The sales are fantastic. The staff are really pleasant and very helpful

3 May 2026
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Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Perfect top

I bought the Flora stripe top in the sale at my local store. I was lucky to get it as only 2 left! It's a gorgeous top - lovely colours and great quality as always from Fatface. It goes perfectly with my Lucee oatmeal cardigan. Belfast store is always well merchandised and staff very helpful and friendly.

22 April 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars
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Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Prompt delivery of online order to…

Prompt delivery of online order to store for pick up.
The top was good quality and value for money.
Staff in Belfast store, as always, friendly and helpful.

24 April 2026
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Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service

Excellent service, quick ordering and delivery.

28 April 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 3 out of 5 stars

Manage expectations around delivery times..

Products excellent quality, as usual.
You need to be more realistic about your delivery timelines, particularly with respect to 'remote' regions

23 April 2026
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Reply from FatFace - BELFAST 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Fast & efficient service

Fast & efficient service. Would order online again

25 April 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ease of ordering and collection of my…

Ease of ordering and collection of my item from the shop. Plus as always great qaulity of cloths. Just love the store when i am not on line and the staff of the Belfast store are so helpful.

25 April 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fantastic service

Incredible customer service from Loraine (if I remember correctly), she made the shopping experience so enjoyable and even gave some much needed advice on how I can style my purchase. Thank you!!!

21 April 2026
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface shopper

Fatface in store personal styling service.

Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for different style of ladies jeans and to look at tops . I purchased 2 pairs of jeans . Everyone please make use of Fat face personal styling service .plus don't forget all the brilliant hardworking members of fatface team in their belfast store Victoria square.

18 April 2026
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you enjoyed your personal styling appointment with Lucy and that she was able to help you find the perfect jeans and tops.
Lucy will be thrilled to receive your kind words – she works incredibly hard to make every visit a special experience. We’re so pleased you made use of our personal styling service and truly appreciate your recommendation to others.
We look forward to welcoming you back to FatFace again soon!
LE

Rated 5 out of 5 stars

Great staff

Always friendly and helpful staff, lovely lay out of the shop and brilliant fitting rooms.

5 April 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent product

Excellent product. Quality and fit perfect. Delivering on time.

14 March 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Best In Every Way Suede Jacket

This jacket is made from the softest suede, it looks like it is stiff in the pictures but I can assure you it is not, it is butter soft and light. The fit is perfect and a lovely soft green. It is ideal for early autumn or warmer spring days as it is so light, but because of the shape, sweatshirts or jumpers can be worn under it. I am delighted with my purchase as I have been drooling over it for about two months before I bought it as it is a little expensive, but it does look it and is very well made. Love it

17 March 2026
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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