I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... See more
Company replied
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See what reviewers are saying
I visited the Basingstoke and bought some lovely clothes but had to order the trousers online as you don't stock short lengths in store which is frustrating. However I was able to use my Blue Light ca... See more
Company replied
Fatface are a great retailer. The shop always looks well stocked &tidy. It feels like walking into a very expensive & luxurious shop. Ordering online is easy & im kept up to date with my orders. I nev... See more
Company replied
When ordering online always comes the same day you choose. When a recent order had not arrived after a few days they were very helpful on the phone to resolve this issue. The staff in my local... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, United Kingdom
- 01256 352103
4.7
Excellent
153 reviews
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Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Very quick service and delivery.
Very quick service and delivery.
There were no problems with the online ordering and delivery and item I bought was just what I wanted
7 November 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
I do have an account, so...
...nice and straightfoward to place my order, pay and collect from my local FatFace shop. All completed in less than 48 hours, brilliant!
24 November 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service all round
Always have good service from FatFace, easy to order online and very good customer service keeping you updated until you're order arrives.Staff always welcoming and helpful. Very pleased with my items 😊
26 October 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Speedy and friendly service!
19 October 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products great online…
Great products great online availability and delivery to store.
13 October 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality not fancy but always look…
Good quality not fancy but always look good
30 September 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excelent quality clothes
Excelent quality clothes, really good service either online or in store. Highly recommended.
24 September 2025
Unprompted review
Reply from FatFace - BASINGSTOKE 2
Good morning,
Thank you for your 5* review. This is great to hear! Have a lovely day, take care CM
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy shopping…
It was easy to order items online and easy to collect them from the nearest shop. The staff were efficient and very kind.
5 September 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service. Great quality clothes. Lots of choice
26 June 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcel came quick but unfortunately…
Parcel came quick but unfortunately dresses did not fit. So will be returning.
7 May 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice fit, styles and colours
Good quality clothing, as expected from Fat Face. Nice fit, styles and colours. The clothes that I ordered arrived in store on time for my collection. I'm pleased with my new summer tops and trousers, and I have been wearing them already.
11 May 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered from Fatface on a Tuesday…
I ordered from Fatface on a Tuesday morning and was able to pick it up from my local Fatface store on the Wednesdsy afternoon. Really great service. I'm also very happy with both my purchases so I couldn't ask for more.
7 May 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
I ordered online and collected from the…
I ordered online and collected from the Basingstoke shop where I tried on the clothes. Both the shirt and the chinos were a good fit. The shirt was very crumpled as it arrived vacuum packed having been rolled up excessively. The staff was helpful and friendly.
4 May 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online and have delivered…
Easy to order online and have delivered to my local store
11 April 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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