I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... See more
Company replied

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I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... See more
Company replied
I visited the Basingstoke and bought some lovely clothes but had to order the trousers online as you don't stock short lengths in store which is frustrating. However I was able to use my Blue Light ca... See more
Company replied
Fatface are a great retailer. The shop always looks well stocked &tidy. It feels like walking into a very expensive & luxurious shop. Ordering online is easy & im kept up to date with my orders. I nev... See more
Company replied
When ordering online always comes the same day you choose. When a recent order had not arrived after a few days they were very helpful on the phone to resolve this issue. The staff in my local... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, United Kingdom
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Reply from FatFace - BASINGSTOKE 2
I visited the Basingstoke and bought some lovely clothes but had to order the trousers online as you don't stock short lengths in store which is frustrating. However I was able to use my Blue Light card for a discount both in store and online which was a bonus! The online order arrived as expected.

Reply from FatFace - BASINGSTOKE 2
I love Fatface products their jeans are just the best! I also like the ethos of the company.
I had online returns to be processed in store and this was handled in a breeze, no problem.
I bought another couple of bits in store but despite discussing and showing my Blue Light Card the discount wasn't taken off and I didn't realise this until I got home.

Reply from FatFace - BASINGSTOKE 2
Easy to order. Collection in-store was quick and efficient. Products exactly as described. Would recommend.

Reply from FatFace - BASINGSTOKE 2
When ordering online always comes the same day you choose. When a recent order had not arrived after a few days they were very helpful on the phone to resolve this issue.
The staff in my local store are very helpful and always are very happy to see you
.
Quality of all goods I have bought ate very good
.

Reply from FatFace - BASINGSTOKE 2
Fatface are a great retailer. The shop always looks well stocked &tidy. It feels like walking into a very expensive & luxurious shop. Ordering online is easy & im kept up to date with my orders. I never have any problems if I have to return anything.

Reply from FatFace - BASINGSTOKE 2
Fat Face is a really nice shop with great quality clothing and friendly service.

Reply from FatFace - BASINGSTOKE 2
Good service on line and in shop.
Dungarees sadly much too baggy & long. I am a 14 regular...returned today.
Never mind. You have a lovely selection at the moment.

Reply from FatFace - BASINGSTOKE 2
The Ff blouse is just what I wanted. It will be excellent for so many occasions. I received an email confirming that the blouse was ready to be collected from my local FatFace shop. The collection was straightforward. The staff were welcoming and efficient.

Reply from FatFace - BASINGSTOKE 2

Reply from FatFace - BASINGSTOKE 2
Good quality products, reasonable price. Great ordering and delivery experience.

Reply from FatFace - BASINGSTOKE 2
The top came into the shop quicker then I was expecting which was good I haven’t wore it yet only tried it on but all good.

Reply from FatFace - BASINGSTOKE 2
Ordered online and found it easy and it was delivered very quickly

Reply from FatFace - BASINGSTOKE 2
Saw the jumper in store in 2 different colours and said to myself I would buy this in another colour. As soon as the other colour was on the website I ordered online and ready to pick up in store earlier than originally quoted. The only negative was trying to use a gift card to buy the jumper - it didn't work!
Pick up was easy.

Reply from FatFace - BASINGSTOKE 2
Really good online service, normally visit a store to try items on but size is consistent when ordering online, good quality

Reply from FatFace - BASINGSTOKE 2
Customer service is amazing and the items are just as good

Reply from FatFace - BASINGSTOKE 2
This his whole process was superb! I ordered my new items online and paid against a gift card which I had no problems with. My order was delivered to store 4 days earlier than expected which was great 😊 Went straight there, my items were handed over to me and off I went. Everything in my order was also perfect 😁

Reply from FatFace - BASINGSTOKE 2
Love fat face clothes are amazing. And staff are always happy and helpful. 🥰

Reply from FatFace - BASINGSTOKE 2
Easy to order for click and collect, and return if necessary. I always find clothes that I like and they mostly fit well. Usually well made too, although quite pricey for some things, so good value if you can wait for the sales. Staff are friendly, cheerful and helpful.

Reply from FatFace - BASINGSTOKE 2
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