Fastline Autoglazing Ltd Reviews 

149
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient windscreen replacement services, noting that urgent appointments are scheduled remarkably quickly compared to major providers. People also highlight how thoroughly the vehicles are checked and how tidy the work areas are left after the repairs are completed. Some reviewers were happy with the exceptional communication, mentioning that staff call in advance to provide accurate arrival times. Consumers also deeply appreciate the polite, friendly, and accommodating professionals who go above and beyond to make the entire process completely smooth and stress-free. Reviewers consistently state they would gladly utilize these reliable services again and recommend them to others.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting fast response times, quick scheduling,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer communications

Reviewers highlight positive aspects of customer communications, noting that technicians provide helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Harry provided an outstanding service when changing my car’s windscreen. He took real pride in his work and treated my car with great care. What really stood out was how he went above and... See more

Company replied

Rated 5 out of 5 stars

Graham at Fastline was fantastic getting our van window replaced at such short notice. After trying various big chain window replacement companies, we were given up to 10 days waiting time. Graham sou... See more

Company replied

Rated 5 out of 5 stars

Absolute blinding service, didn't get the 2 guys names, but an absolute credit to your company and as far as I'm concerned regarding the attentive, care, and professionalism they both portrayed,... See more

Company replied

Rated 5 out of 5 stars

I didn't have glass cover on my insurance to replace my rear windscreen on my Mondeo. Autoglass quoted a ridiculous price but Fastline AG got me the part the next day and fitted it at their premis... See more

Company replied


Company details

  1. Auto Glass Shop
  2. also in
  3. Auto Repair Shop

Written by the company

Wea re a family run business that offers excellent service and very good value for money. We cover all of the Sussex, Hampshire & Surrey postcodes. We are a specialist Autoglazing company covering all aspects of vehicle glazing from the smallest vehicle to the largest HGV trucks


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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No recent history of asking for reviews

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4.9

All reviews

(149)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a wonderful time with Archie

I had a wonderful time with Archie, and he did a great job with the perfection of professionalism.

28 May 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Great work!

Great work!
Ben let us know when he'd be here. He was friendly and got our windscreen replaced with no fuss or mess
Well recommended.

22 May 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Absolutely top class service title…

Absolutely top class service total professional and straight forward job done today on my van. Ben was very polite and transparent about the steps of the job an how long it would take. He was very passionate about his work and did a fantastic job 10/10 service will definitely recommend.

21 April 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Fastline Autoglazing – New Windscreen

My car (Mercedes) windscreen was hit and cracked over the Easter weekend. I contacted my insurance company and they referred me to their selected repair partners (Auto Glass, Auto Windscreens or National Windscreens).

I tried to contact these preferred partners but was unsuccessful over the Bank Holiday weekend. I visited the local branch of one repairer but they were unable to assist until the car was booked in to their network. I tried to contact by phone once again but without success, Catch 22.

Looked around the local area (Sussex) and found Fastline Autoglazing in Small Dole, BN5 9XR. Messaged on the Bank Holiday Monday and received a reply from their Operation Manager (Graham) on the Tuesday.

A telephone discussion with Graham confirmed the required windscreen and this was ordered Tuesday with fitting scheduled for Friday at their Small Dole facility. Took my car in at 08:30 on Friday and picked-up a loan car. New windscreen fitted, windscreen camera calibrated and car ready for collection by 13:30.

It is difficult to find small independents who can offer a personal service these days. Fastline Autoglazing offered an excellent service and I would recommend them for glass repairs and replacements.

Fastline also offer a mobile service for vehicles not fitted with windscreen cameras.

Let’s support our local independent traders.

11 April 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Excellent service

Excellent service. Called early to set expectations and arrived on time.

10 April 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Great service & high quality finish

Joe at Fastline Auto Glass was brilliant from start to finish. Really friendly, easy to deal with, and clearly knows his stuff. He explained everything clearly and did a great job. It’s always nice dealing with someone who takes pride in their work and makes the whole process straightforward. Would definitely recommend.

31 March 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Outstanding work

Outstanding work

21 March 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Car window screen, Great job done..

Ben was very polite and friendly. Let me know he was on his way.
New Window screen was put in quickly, within an hr. Very efficient.. Great job done, couldn't be happier..Hopefully wont need to use them again, but if I did I would deffinately use them. Thank you Ben.

11 March 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

When the big companies can’t help…

My windscreen received a chip driving home and after phoning a couple of the major national windscreen repair companies and been given appointments 1-2 weeks out I phoned Fastline and went to visit them the following morning. They repaired the chip there and then. Excellent and polite service.

4 March 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Dwayne was very helpful a knowledgeable…

Dwayne was very helpful a knowledgeable throughout the process of finding the leak .
He fixed and I picked up the car the next day
Would recommend fast line

26 February 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Portsmouth branch so helpful even down…

Portsmouth branch so helpful even down to standing out to wave me over when I got totally lost. Super helpful and gave me great advice for a nightmare problem I was having with a loan car and a windscreen chip.

24 February 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Amazing man

Joe Wickenden from Fastline Autoglazing was amazing he phoned when he was on his way and outside, Joe was so friendly and was talking to us all the way though the window fitting telling us what he was doing and having a nice chat with us! 10000% recommend, we needed it fast and they managed to fit us in overnight and I'm so thankful, thank you so much again Joe you champion :)

17 February 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Fantastic service

Fantastic service. A tree branch smashed my windscreen on the way home from work last week, called around and could only get an appointment for two weeks time, so called Fastline and they sent someone out to fix it within 48 hours at my address! Amazing service, thank you.

13 February 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Steve came out to replace our windscreen as we had a leak we couldn’t identify, once the windscreen was removed he couldn’t have been more accommodating in helping me identify the root cause of the leak. We hopefully have found it, they replaced the windscreen, everything left clean and tidy . Very happy customer, Thank you Steve, Top Guy!

13 February 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Graham at Fastline was fantastic…

Graham at Fastline was fantastic getting our van window replaced at such short notice. After trying various big chain window replacement companies, we were given up to 10 days waiting time. Graham sourced and fitted our drivers side quarter window within 48hrs. Thanks for a great service 10/10!

4 February 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Many thanks for your kind comments. regards Graham

Rated 5 out of 5 stars

Highly recommende

Fastline Autoglazing are brilliant. Texted a time to arrive. Matt was very helpful, polite and efficient. Left my car clean and a great job done. Highly recommend.

29 January 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

New Windscreen

They were very efficient, I had my screen booked in within a couple of days and a hire car so i didnt have to miss work. Very good service.

14 January 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Harry is a really nice guy

Harry is a really nice guy, he worked efficiently and was very thorough. 5 stars.

2 January 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Excellent service for replacement windscreen

Needed a replacement windscreen fitted after picking up a nasty stone chip. Rang on Monday, initially offered Friday which I couldn't do, so they brought it forward to Tuesday instead. Really appreciated that they could sort it so soon, and with no problems whatsoever. This is the 2nd time we have used Fastline Autoglazing, and each time they have been fabulous. Thank you!

30 December 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

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