Fastline Autoglazing Ltd Reviews 

149
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient windscreen replacement services, noting that urgent appointments are scheduled remarkably quickly compared to major providers. People also highlight how thoroughly the vehicles are checked and how tidy the work areas are left after the repairs are completed. Some reviewers were happy with the exceptional communication, mentioning that staff call in advance to provide accurate arrival times. Consumers also deeply appreciate the polite, friendly, and accommodating professionals who go above and beyond to make the entire process completely smooth and stress-free. Reviewers consistently state they would gladly utilize these reliable services again and recommend them to others.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting fast response times, quick scheduling,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer communications

Reviewers highlight positive aspects of customer communications, noting that technicians provide helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Harry provided an outstanding service when changing my car’s windscreen. He took real pride in his work and treated my car with great care. What really stood out was how he went above and... See more

Company replied

Rated 5 out of 5 stars

Graham at Fastline was fantastic getting our van window replaced at such short notice. After trying various big chain window replacement companies, we were given up to 10 days waiting time. Graham sou... See more

Company replied

Rated 5 out of 5 stars

Absolute blinding service, didn't get the 2 guys names, but an absolute credit to your company and as far as I'm concerned regarding the attentive, care, and professionalism they both portrayed,... See more

Company replied

Rated 5 out of 5 stars

I didn't have glass cover on my insurance to replace my rear windscreen on my Mondeo. Autoglass quoted a ridiculous price but Fastline AG got me the part the next day and fitted it at their premis... See more

Company replied


Company details

  1. Auto Glass Shop
  2. also in
  3. Auto Repair Shop

Written by the company

Wea re a family run business that offers excellent service and very good value for money. We cover all of the Sussex, Hampshire & Surrey postcodes. We are a specialist Autoglazing company covering all aspects of vehicle glazing from the smallest vehicle to the largest HGV trucks


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(149)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the moment we called

From the moment we called, Fastline Autoglazing gave us excellent customer care, fast efficient service and a quickly scheduled repair. Will definitely use again in the future. Would recommend.

16 October 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Thanks for a great job

Thanks for a great job. Cleaned up and were very friendly. Went above and beyond what was required.
I highly recommend Fastlines services.

24 September 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

I had the windscreen replaced today by…

I had the windscreen replaced today by Neal and i can say he done an amazing job. He’s very friendly and professional. The job was done very fast and the car is very clean after he finished.
Thank you Fastline Autoglazing for my new windscreen and Thank You Neal!

22 September 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Excellent from start to finish.

Excellent from start to finish.
Neil contacted me on the way. 1st call which really helped my day.
Very professional and tidy.

Thanks again
Mrs Davis

15 September 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Polite and friendly

Fab service, Polite and friendly. Didn't book direct but subbed from auto glass and very happy with the service. 10/10

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job

Graham and Wayne came out today and absolutely smashed the job. Polite, funny, Brilliant service, communication and was fast. The experience in the business was clear from both the lads with the show of professionalism and understanding of how to get the job done.For any windscreen issues or some of the nature, I’ll definitely be returning. 5 stars *

22 August 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Joe came out fit a new windscreen

Joe came out fit a new windscreen . He was super quick really polite and very helpful couldn’t recommend enough

11 August 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Flawless

Graeme and Wayne. - proffessional, friendly, funny i wouldnt fault them. I would use Fastline again in a heartbeat, and recommend them to anyone. The high reviews they have are well deserved.

Thank you guys

6 August 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Absolute blinding service

Absolute blinding service, didn't get the 2 guys names, but an absolute credit to your company and as far as I'm concerned regarding the attentive, care, and professionalism they both portrayed, WOW, brilliant 👏 ..........
Thanks guys to you for an A1 service.

Thank you once again

Adam Marchant

4 August 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

The young man turned up promptly and…

The young man turned up promptly and did everything he could to make the experience as easy as possible.

27 July 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Highly professional Joe

Joe was very knowledgeable, friendly and replaced our windscreen with great professional care. Would recommend highly.

21 July 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Window replacements on Bentley

I recently had window replacements and the issues that come with it, on my Bentley turbo R - with the windscreen needing and two front door windows needing replacing. Fastline were extremely accommodating and effective. I arrived at 8am, it took until 5pm to do all the work, as it was somewhat involved. They worked nonstop, Matt Line in particular, until it was all done. With confidence, I would highly recommend Fastline. All the staff (special shout out to Shaun Hancock) were very helpful, professional and polite. Would definitely utilize their services if the occasion arise in the future.

25 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Quick, friendly and professional

Great experience when the seal of our windscreen had come loose in the hot weather. From calling this company to being back home with a fixed seal it took less than 2 hours - and this included a 30 minute drive each way. Very friendly staff. I would definitely recommend!

1 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Five Star Service from Ben

Five Star Service from Ben. Ben called to let me know that he was on his way, explained the process and very efficiently replaced the windscreen. Friendly and helpful service. Thank you Ben!

25 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Recommended to me and by me

Fastline Autoglazing were recommended to me to sort out my rear view mirror which had fallen off in the heat (and age). I went to the workshop and they were brilliant, knowledgeable and helpful so it is not just windscreen repair and replacement that they do. They are in my files now as a first place to go if I need my window screen repair.

25 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Exceptional service

Ben was exceptional in giving advance notice, carrying out the work professionally and attention to detail in leaving the new windscreen clean and checking everything worked. He checked the wipers, tried to sort out why new wipers had not been supplied. He gave one confidence of excellent service.

9 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Ben was fantastic

Ben was fantastic, arrived on time, polite, clean and tidy

2 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

Rated 5 out of 5 stars

Archie and Ben came to do my screen on…

Archie and Ben came to do my screen on my van really good service nice and friendly

Thanks to both

1 June 2026
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thanks you for your kind comments, we really appreciate them.
Regards Graham

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