FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching techniques and supportive approach, which helps build confidence and improve skills. Many people highlight the positive user experience, noting the engaging classes and clear guidance provided by the teachers. However, some customers were dissatisfied with the customer service and the overall service quality, mentioning issues with disorganized lessons, unprepared teachers, and inconsistencies in service delivery. Concerns were also raised regarding refund processes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise teachers like Sonia, Paul, Abantika,... See more

User experience

People report positive experiences with the user experience. Many customers praise the teachers, describing... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Service

Consumers find service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many report that despite multiple requests,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days. Mamta Singh.

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good conversation with sushma

Very good conversation with sushma

15 October 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

FastInfo is English Beast.

Fastinfo is so helpful; I regain access to my English knowledge so proficiently.

14 October 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Always i am facing difficulty in the…

Always i am facing difficulty in the voice. i couldn't hear your voice properly. Even though, the voice is loud, i can't hear clearly.
Thank you

14 October 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable and useful feedback.
However, you have shown the same dissatisfaction earlier. Kindly share your FIC ID and Student ID so we can locate your issue and assist you better.


Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Very helpful

8 October 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

She is good and she has good…

She is good and she has good communication skill, very guided

6 October 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Great experience my doubt or problem is…

Great experience my doubt or problem is solve on the spot by miss. shushma

28 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

It’s a great experience

It’s a great experience, they responded in a nice way

25 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

This place is a complete joke

This place is a complete joke. The people running it are immature, clueless, and pathetic. They don’t know how to run a class, they don’t know what they’re doing, and they don’t care. I wasted my money on their so-called “1-on-1” classes.

After I gave a bad review, they begged me to take it down, promising a “professional teacher.” Three days later, the new teacher quit on the very first day. Absolute nonsense. Why assign someone who can’t even show up?

The teachers are pathetic, the management is even worse. It’s nothing but a money-grabbing scam. Their ads are fake, their videos are fake, and their promises are fake. If you pay them, you’re just funding more lies. Save yourself the frustration—stay the hell away.

They don't give you refund they are very brutal on that.

24 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear.Student,

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best

regards FastInfo | FastInfo class team

Rated 1 out of 5 stars

This place is an absolute disaster

This place is an absolute disaster. Please don’t even think of joining. The so-called ‘teachers’ are not professionals at all—they’re just random students with zero teaching skills. Their methods are confusing, careless, and make learning almost impossible. I wasted my time trying one-on-one classes, but after being shuffled between three different teachers, it only got worse. They hide behind flashy marketing, but it’s all fake. After just five classes, I realized it’s a complete scam and a total waste of money and energy. I feel completely cheated. If you value your time, your money, and your effort, stay far away—you’ll only end up frustrated and regretful.

24 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear.Student,

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best

regards FastInfo | FastInfo class team

Rated 5 out of 5 stars

Very nice and communicative

16 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice communication

Nice communication

22 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Thankyou mam…

15 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive for a world-class service experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

It is the best institution where we get…

It is the best institution where we get ample scope of learning spoken English, conversational skills ,Ielts and Celta courses and helpful for students.

1 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Vert polite and vert informative

Vert polite and vert informative

10 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Thank you Poulami Mam for your best…

Thank you Poulami Mam for your best support and guidance.
Thank you so much mam🙏

8 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Waste of money management team bahut…

Waste of money management team bahut bekar Hai Inka application proper work nahin karta Aadhi bar to aap application classes join mein Kar paoge aur attendance Puri dikhegi teacher seriously aapko nahin padhaayenge aap unki management teamaapko classes renew karne ke liye bolenge aur aapko talktime ke liye bhi call nahin aaega aur aapko automatic minutes karte jaenge usmein bhi Renu ke paise mangenge aur proper support nahin Hai Koi is class mein join na Karen

1 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear.Student,

Humne kabhi nahi chaha ki aapko aisa anubhav ho. Hum aapko yeh bharosa dilate hain ki hum aapko sabse achha anubhav dene ke liye poori mehnat kar rahe hain. Kripya apna registered contact number / FIC ID share karein taaki hum aapse sampark karke aapki samasya ka samadhan kar sakein.

Regards
FastInfo | FastInfo class team

Rated 5 out of 5 stars

Quick response and resolve the problem…

Quick response and resolve the problem within the time.

4 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

it was good but my problem still…

it was good but my problem still persists after her guidance also.

3 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Helpful and constructive

Helpful and constructive

1 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Massage clear

Massage clear

1 September 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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