FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching techniques and supportive approach, which helps build confidence and improve skills. Many people highlight the positive user experience, noting the engaging classes and clear guidance provided by the teachers. However, some customers were dissatisfied with the customer service and the overall service quality, mentioning issues with disorganized lessons, unprepared teachers, and inconsistencies in service delivery. Concerns were also raised regarding refund processes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise teachers like Sonia, Paul, Abantika,... See more

User experience

People report positive experiences with the user experience. Many customers praise the teachers, describing... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Service

Consumers find service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many report that despite multiple requests,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days. Mamta Singh.

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

She guide me very well and arranged my…

She guide me very well and arranged my classes.

Thanks to sushma raut.

4 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Great admission process

Harkumar Hira helped me for admission!
It was wonderful experience

4 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Yes,

Yes, Good service

2 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

The service is amazing.

25 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

It was good experience

23 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

My teacher suchandra paul taught me…

My teacher suchandra paul taught me everything in step by step manner i earned two achievements in my school ...i attended 2 sessions to her i am now very good in arts it helps me in competition, exams...

11 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

I had a great experience with fastInfo.

I had a great experience with fastInfo.
Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now, I have improved and can communicate in english. I'm not fully fluent yet, but i feel much more confident.

19 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 3 out of 5 stars

Harkumar Hira is good

Harkumar Hira is good
but for long time no one revert on mail so its fault for which one i don't know

18 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.

Best regards
FastInfo | FastInfo class team

Rated 5 out of 5 stars

Nice talking she understand and cooperative me

This is great experience,nice talking
Sha is coparative and humble behaviour.

12 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

It was nice to talk with customer…

It was nice to talk with customer support team , greatly appreciated !

8 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Fraud in Name of class

No Proper response with team and team making fool to student . Collecting one to one class fee .
Please don't join this class .
Its total waste of money and time

8 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.

Best regards
FastInfo | FastInfo class team

Rated 5 out of 5 stars

Very good service given by sir

4 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

My query solved immediately with polit…

My query solved immediately with polit way...

1 July 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Excellently

Excellently

26 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

basics

classes are very usefull to learn quickly

25 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice experience

Nice experience with Arzu Kumari

25 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Very good explanation with all…

Very good explanation with all information thank you

25 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Great experience

Great experience

24 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Good customer care service

23 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

WOnderful experience

Poulami gave all the required details, listened to queries very calmly and resolved all the queries very patiently.

20 June 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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