Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.
Company replied
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See what reviewers are saying
The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and re... See more
Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on... See more
Company replied
I ordered a new tool belt and a couple other odd and ends from Fastek because the prices were unbeatable. I ordered online and was truthfully shocked at the speed of their shipping. Everything was at... See more
Company details
Written by the company
Serving Canada's construction industry since 1993! Expert advice and exceptional customer service; everything from tools and fasteners to service and repairs. Conveniently located in St. Catharines, Hamilton, and Barrie Ontario, with free shipping Canada-wide on most orders over $250.
Contact info
42 Scott St W, L2R1C9, St Catharines, Canada
- 1-800-570-2211
- fastek.ca
Reply from Fastek Inc
Appreciate the positive feedback! We strive to deliver the best!
Excellent customer service
Ordered a tool belt from Fastek and I had mistakenly ordered the wrong size. Reached out and was met with the best customer service I have ever encountered. Shout out to Adam @ St. Catharines location!
2 July 2025
Reply from Fastek Inc
Thanks for the awesome review! Glad we could get you sorted out, and we’ll be sure to let Adam know you gave him a shout-out.
Appreciate you choosing Fastek!
Easy, Quick and Very Good Price
Product was easy to find on website. Very good price. Easy to order and got confirmation. Next day received phone call that items were ready to pick up. At time of pickup, staff was pleasant and quick to retrieve item. So smooth! Will ome back again!
4 April 2025
Reply from Fastek Inc
Appreciate the great feedback! Glad to hear the order process was smooth and quick — that’s exactly what we aim for. We know your time’s valuable, so we’re always working to make things fast, easy, and hassle-free.
Looking forward to helping you out again soon!
Super kind staff
Super kind staff! Helped me pick out the right thing I was looking for, for my finances birthday. No one made me feel dumb or silly when I was asking questions. They then proceeded to call me back and let me know that there was a sale on the item that I wanted so that I could get the cheaper price.
17 March 2025
Reply from Fastek Inc
Thank you! We're glad we could help you find the perfect gift and get the best deal. We appreciate your support and hope to see you again!
Reply from Fastek Inc
Thanks so much! Glad to hear everything arrived on time and the product is working great.
Great communication from staff…from…
Great communication from staff…from sales to shipping. Shipping was prompt.
10 February 2025
Reply from Fastek Inc
Thanks so much! Glad you had a great experience from start to finish.
Reply from Fastek Inc
Glad to hear it! Thanks for your support—we appreciate it!
Order#58622: Makita P-70378
The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and received on 12DEC2024 in perfect condition and correct item as described in their website. I highly recommend Fastek for future shopping needs for accessories of Makita power tools because of price and authentic accessories no other store can beat. Keep up the good business practice fastek!
12 December 2024
Fastek staff were able to get my order…
Fastek staff were able to get my order from St Catharine's to Hamilton very quickly so I received it in time for a gift. Thank you very much - great service and very prompt responses in email!
19 December 2024
Great customer service!
4 December 2024
I’ll buy again very happy
Easy to do order was delivered with no problem everything was great
14 November 2024
Quick and easy
Quick and easy, Called into confirm the fit for my stapler. Staff very knowledgeable.
Arrive very quickly
31 October 2024
On time and best price
My order got here on time and they were also the ones with best pricing on it.
6 September 2024
Excellent service!
23 August 2024
Great pricing and selection!
Super helpful staff, great stock and pricing on fantastic products.
29 August 2024
Great price, fast shipping
I ordered a new tool belt and a couple other odd and ends from Fastek because the prices were unbeatable. I ordered online and was truthfully shocked at the speed of their shipping. Everything was at my door three days later, and I live in a very remote area on the east coast, great service! I would defiantly order from them again without hesitation, thanks Fastek!
13 August 2024
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