Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.
Company replied
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Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.
Company replied
The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and re... See more
Quick and reliable service, I ordered online and they didn’t have the package I wanted available but substituted for me and made everything perfect for my order. The guys at the office are awesome and... See more
Company replied
Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on... See more
Company replied
Serving Canada's construction industry since 1993! Expert advice and exceptional customer service; everything from tools and fasteners to service and repairs. Conveniently located in St. Catharines, Hamilton, and Barrie Ontario, with free shipping Canada-wide on most orders over $250.
Scott Street West 42, L2R 1C9, St. Catharines, Ontario, Canada
Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.

Reply from Fastek Inc - St Catharines
Your company did a very good job sending good products on time and well packeaged will be doing business with you again in the near future.
Adam's. Montreal , QC, CANADA

Reply from Fastek Inc - St Catharines
Placed an on-line order and chose the wrong item. They let me change the item in store with no questions. Fast friendly service!

Reply from Fastek Inc - St Catharines
Very Friendly staff. Lots of people willing to help.
Had my order ready to go. St Catherine’s location A+

Reply from Fastek Inc - St Catharines
Talked to a guy on phone before ordering and he was very helpful

Reply from Fastek Inc - St Catharines
Product was in stock locally and ready for pick up fast. Adam at the St. Catharines branch was great to deal with

Reply from Fastek Inc - St Catharines

Reply from Fastek Inc - St Catharines
Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on the entire one side. A very big hole is visible on the cardboard shipping box.

Reply from Fastek Inc - St Catharines

Reply from Fastek Inc - St Catharines

Reply from Fastek Inc - St Catharines
Ordered a tool belt from Fastek and I had mistakenly ordered the wrong size. Reached out and was met with the best customer service I have ever encountered. Shout out to Adam @ St. Catharines location!

Reply from Fastek Inc - St Catharines
Great communication from staff…from sales to shipping. Shipping was prompt.

Reply from Fastek Inc - St Catharines

Reply from Fastek Inc - St Catharines
The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and received on 12DEC2024 in perfect condition and correct item as described in their website. I highly recommend Fastek for future shopping needs for accessories of Makita power tools because of price and authentic accessories no other store can beat. Keep up the good business practice fastek!
Quick and easy, Called into confirm the fit for my stapler. Staff very knowledgeable.
Arrive very quickly
Super helpful staff, great stock and pricing on fantastic products.
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