Be careful trusting them. They froze my account without warning because I sent crypto do other addresses. They asked me to identify the addresses without allowing me access to my account to verify t... See more
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Terrible app. First, I deposited USDT without any issues. Then I tried to pay UPS using the app's Google Pay virtual card. The payment was deducted from my account, but the UPS website displ... See more
So far I’m happy with everything Fasset has to offer. Yet there could be a lot more as an exchange to provide but it still in the beginning stage therefore I’m patient. Good customer service. A... See more
Company replied
Fasset appears to be the leading crypto exchange in the Arabian Gulf with almost 20 hrs/day customer support, providing services to UAE, Kuwait, Saudi Arabia, Oman and Bahrain. Licensed by the Centra... See more
Company details
Written by the company
Fasset is a global digital asset gateway that brings unparalleled accessibility to the digital asset space. Through our simple, safe and innovative digital assets, we provide people in emerging markets the opportunity to build a better future. We are pioneering web3 technologies and driving adoption of digital assets for the next billion.
Contact info
Boulevard Plaza Tower 1, office 2901, 418131, Dubai, U.A.E.
- info@fasset.com
- fasset.com
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My withdrawal request(International…
My withdrawal request(International Bank Transfer) was stuck due to issues with the corresponding banks, KUDOS to the team of FASSET professionals it was taken care on priority basis an d with their dedicated efforts I got my wired transfer.Immediate reponse to my mails and queries were answered.Excellent customer support
Excellent support team and quick…
Excellent support team and quick responses. I was amazed at how they responded almost immediately. They solved my issues within a day and I am really happy to be on board Fasset.com
Had issue with the KYC process
Had issue with the KYC process. Team was very quick to respond and resolve.
good quality customer service
they replied quickly about your concern when you asked through their customer support assistance. I have only one recommendation that they should add more crypto on their list especially usdt, other than that this exhange is fantastic and free trading fees.
Quick response
Quick response, direct & relevant answers to the questions.
I am very much satisfied with the…
I am very much satisfied with the assistance provided to me . My trust on fasset is even more increased than before . My problem was solved within 12 hours . Thank you so much Fasset 😍
Extremely happy With Fasset's Service.
If I have a query, I get a reply within 10 minutes which is greatly appreciated and means I do not stress out waiting for a reply. Fasset have always been very helpful and I am absolutely delighted with their service.
Fasset experience/review
With all the hype surrounding crypto around the world, Fasset can help people in the gulf buy many choices of crypto currencies, Bitcoin, Etherum, Polkadot, Cardano to name a few.
I signed up with Fasset which requires the standard procedure of identification. (ID, Location, Bank) I had an issue with identification using my passport the customer support literally replied and resolved my issue with in 10-15 minutes at midnight.
I tried withdrawing my some of my money to test its withdrawal capabilities, it looks like it does take some time 3-5 days or so.
Considering Fasset is still in beta, it looks like a very promising platform. I look forward to using it and I hope it stays at the same level of excellence.
I never write reviews, but I feel like Fasset deserves it.
- The platform should have an app. As it’s a beta I assume the application is being worked on.
- platform could have a better paying method.
Thanks for your prompt response
It was really great support from the FASSET support team
Fast Transactions
A great experience. I managed to transfer ETH into my Fasset Wallet, sold it, and the money was deposited into my bank account on the same day!
I have experienced 5 star customer…
I have experienced 5 star customer service and follow me ups. Simple UI and good variety of coins. And thank God no trading fees... unlike other exchanges!
My experience with Fasset
My experience with Fasset has been great thus far. They have been very helpful every step of the way, and their response time is amazing.
Keep up the great work guys!
I give 5 starts for the support…
I give 5 starts for the support team,the team is qelling to help everyone I text them. We'll done and keep it up
Fasset is really the Fastest
Fasset appears to be the leading crypto exchange in the Arabian Gulf with almost 20 hrs/day customer support, providing services to UAE, Kuwait, Saudi Arabia, Oman and Bahrain. Licensed by the Central Bank of Bahrain. Customer funds are secured by multi levels of security. Crypto rates are very competitive. The team is responsive, supportive and listen to customers requests. And no fees..
The best crypto exchange in the Arabian Gulf. Fast transactions and withdrawals without problems.
Terrific customer support
Terrific customer support, I have been using other exchanges in the GCC, I have never come across an exchange who responds this quickly. Keep up the service y’all.
Fasset team has always been helpful
Fasset team has always been helpful. Once receiving email they’re really fast to reply by bringing all the time the correct answer to your request. Thanks and keep doing the great job.
Excellent Exchange
I am new to this exchange, but my experience has been terrific so far. The customer support is extremely fast compared to any other exchange I have used.
I had a few issues with my KYC process but Fasset was very accommodating and provided a different solution and quickly resolved the case within a day.
Great exchange all around.
Can’t wait to see how they continue to develop in the future.
Very prompt and accurate support by all…
Very prompt and accurate support by all support personnels.
It's was a great experience talking to Nuri.
It's was a great experience talking to Nuri one of the team member through the chat. All my questions were answered thanks to Nuri. Very good customer service.
Fast and convenient
Fast and convenient
Their service were very kind and helpful where I verified my account within almost 4 hours only so I have to say I really recommend them and be part of their community.
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