My refund is in the process which I am appreciated of but it will be finalised once I do the review which is the only thing that I don't like about this process. I would prefer doing the review once i... See more
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See what reviewers are saying
Its good you making a follow and hope you will fulfill your promises
What made my experience great was the friendly and courteous staff, After finding out I somehow had a subscription that I wasn't even aware of and reached out, the matter was handled swiftlyband profe... See more
It would be unfair if me to not change my review of this company.. as the follow up from their customer service has been really good and with their support we have resolved the issue to both of our sa... See more
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Its good you making a follow and hope…
Its good you making a follow and hope you will fulfill your promises
This company subscribed me without my…
Thank you to Edith for finally resolving this issue.
they took my money and more because i…
they took my money and more because i gave them my card's informations. be careful please
Helpful advice and clarity…
I received helpful advice and clarity on how the process works. This means I can avoid future issues.
I would sincerely like to note that I am very satisfied with the service I received.❤️
I would sincerely like to note that I am very satisfied with the service I received.
You listen to the feedback of customers…
You listen to the feedback of customers and adhere to their requests.
They were fast to attend to my query
They were fast to attend to my query. Thank you
Escalation team is responsive.
Raj solved the problem for me
Raj solved the problem for me. Satisfied
I wasn't aware of my subscription (and…
I wasn't aware of my subscription (and money transfers of my cc to their account every 14 days), so get in touch with the company (Clair) to cancel this. The assistance was helpful and she managed to cancel my subscription and now is arranging I will get my money refunded to my cc account after I left this trustpilot reference.
What made my experience great
What made my experience great was the friendly and courteous staff, After finding out I somehow had a subscription that I wasn't even aware of and reached out, the matter was handled swiftlyband professionally. I was even give a refund.
Their customer support is very active…
Their customer support is very active as they reply within seconds
I did have a nice experience
I did have a nice experience, the support are doing a nice job they help me nicefully and quickly. Thank you
My refund is in the process which I am…
My refund is in the process which I am appreciated of but it will be finalised once I do the review which is the only thing that I don't like about this process. I would prefer doing the review once it was finalised and confirm that I am happy with the process. Currently Eric is helpful. Rating would have been higher if my review was done after the process was completed.
Review
My case is being handled by the Escalation Team.Waiting for charged amount to be refunded.
I have not signed up for a subscription…
I have not signed up for a subscription but somehow got debited for it. When I emailed it was immediately dealt with in a professional matter. I greatly appreciated that. I might consider signing up in the future but cannot at the moment.
Very good support from the customer service
I highly appreciate the support from your customer service when I am in trouble. The matter was solved quickly and immediately.
It's really the trusted website for shopping.
To Be Honest I Wasn't Fully Assisted
To Be Honest I Wasn't Fully Assisted, I Still Don't Understand What's Happening
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