I didn’t think twice when I purchased this bag, because I wanted it for my collection. But after receiving I realized (or forgot) that this bag is so big, it could fit a saddle and boots in it! Thanks... See more
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Review summary
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I was really impressed with the quality of bag I received. I felt like the photos were great, and I felt like it was a more than fair price set for the item. It was 0 hassle, I’ve ordered from other c... See more
Company replied
Fashionphile is my go to for luxury resale! The site is so easy to use and I love that I can filter for exactly what I am in search of and set up alerts if something I want is out of stock. Their cu... See more
I received my order relatively quickly and was very pleased with the experience. I appreciated the included nail file, and the item arrived in great condition. Unlike many secondhand products, it did... See more
Company replied
Company details
About FASHIONPHILE
Written by the company
100% authentic guaranteed. The leader in pre- owned ultra-luxury accessories. 
Why Shop & Sell with FASHIONPHILE?
We’ve got your favorite designers.
Contact info
6359 Paseo Del Lago , 92011, Carlsbad, United States
- 844.619.8902
- info@fashionphile.com
- fashionphile.com
4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 44% of negative reviews
Typically replies within 2 weeks
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Good service n it’s great !!
17 April 2026
Unprompted review
Military Addresses
First, I’ll say I’m grateful that you ship to military addresses. However, items sent to FPO/APO addresses should be sent by USPS Priority mail. It then takes 1-2 weeks to receive. The way y’all sent it (ground) comes by ship, and it takes 1-2 MONTHS to receive. My package took 1 ½ months. That’s not luxury.
18 February 2026
Unprompted review
Reply from FASHIONPHILE
Hello Naye,
Thank you for sharing this feedback, and we truly appreciate your service. We’re very glad we’re able to ship to military addresses, but we completely understand how frustrating and disappointing this delivery experience must have been.
Waiting over a month for an order, especially when expectations are different, is not the experience we want to provide. Your point regarding shipping methods to APO/FPO addresses is incredibly important, and we appreciate you calling this out.
We’d like to take a closer look at this internally to better understand what happened and how we can improve moving forward. If you’re open to it, please reach out to us at info@fashionphile.com
with “Review Response Follow Up” in the subject line so we can review your order in more detail.
Thank you again for bringing this to our attention. Your feedback helps us do better.
Bag was in perfect condition and…
Bag was in perfect condition and exactly as described.
27 April 2026
Unprompted review
My dog ate my OG wallet
This is my favorite wallet and I’ve had the same wallet since 2012. My dog ate my wallet literally (i cried). I started to search for this wallet and it came up on FASHIONPHILE. The quality of a wallet and how well kept it has been feels like I got a brand new wallet!
27 April 2026
Unprompted review
Reply from FASHIONPHILE
Sasha,
Thank you for sharing this with us! We’re so glad FASHIONPHILE could help you find such a meaningful replacement for a wallet you loved for so many years. It’s wonderful to hear the piece arrived in excellent shape and we hope it brings you just as much joy!
Do not purchase from this company- I…
Do not purchase from this company- I ordered a pair of Chanel boots in OCt- they were never shipped- I did not get a refund until 2.10.2026. I continued to shop with the brand- I ordered a Cartier bracelet- it was too small shipped back same day. The agent said the reserve fee would be refunded- it was not. Even though they record their calls - This person "Carly" refuses to adhere to what was committed- it was $900 they are refusing to refund. Sarah Davis is next on my list- you can see many peoplle not getting their money back
17 April 2026
Unprompted review
I have never sold an item with…
I have never sold an item with FASHIONPHILE, only purchased, and so far my few purchases have been smooth and consistent. Packaging is done well, and shipping is usually next day from order which is great! I bought a medium patent Dionysus and the description said the base was flattened and it was, but honestly all it took was some stuffing and finger rubs in the leather to soften things up. It took a day of sitting for the bag to be positioned as if from the boutique, so if FASHIONPHILE did that beforehand - they could’ve added another $200 on the price lol.
23 April 2026
Unprompted review
Reply from FASHIONPHILE
Hello Juls,
Thank you so much for sharing your experience. We’re thrilled to hear your purchases have been reliable.
We truly appreciate your thoughtful feedback and your continued trust in FASHIONPHILE. We look forward to helping you find your next piece.
I have been a customer since 2014
I have been a customer since 2014. More reselling than purchasing. They have been great with quotes and is the the only resale luxury website I feel most comfortable using. I find their descriptions about wear, and photos of wear, honest and detailed. It's a hit or miss. I've purchased from them and they forgot to mention small details. I inquired on item and the person I chatted with said that someone will get back to me. No one called me. They also have a great return policy. They are probably top tier in terms of authenticity for second hand items compared to the rest of the market.
17 April 2026
Unprompted review
Reply from FASHIONPHILE
Hello GJ,
Thank you for being a valued customer since 2014. We truly appreciate your continued trust and support.
We’re glad to hear you feel confident in our authenticity and find our descriptions helpful. We also appreciate your feedback on the missed details and follow-up, and will continue working to improve.
Thank you again for sharing your experience with us.
I love my bag and the delivery was fast.
9 April 2026
Unprompted review
Great watch and process
Great watch and process! Product looks like the photo and simply a wonderful time piece. Shipped fast and received item with 3 days.
9 April 2026
Unprompted review
First timer
This is my first order from FASHIONPHILE and I’m absolutely impressed with the service. The speedy delivery and my Louis Vuitton was very nice. I’m a satisfied customer and plan to play another order soon.
19 April 2026
Unprompted review
I love shopping at Fashionphile.
I love my VCA necklace, and I love shopping at Fashionphile. Descriptions are extremely accurate and help the buyer make a good decision. Shipping and packaging are always top quality. I have shopped with Fashionphile for many years and have always had a great experience.
19 April 2026
Unprompted review
It was my 1st order and I was very…
It was my 1st order and I was very impressed. The order came in a timely manner and the quality was excellent
19 April 2026
Unprompted review
Great experience
Great experience. The saint Laurent sunglasses came just as described. Actually In even better condition than I expected and shippping was very fast.
9 April 2026
Unprompted review
There will be taxes and duty to pay
Experience was good with fashionphile, the bag looks amazing, although it’s important to note that for Australian customers there will be duty and taxes to pay which can add up and it’s expensive - I paid 20% extra on top of the pricing to finally get the bag.
8 April 2026
Unprompted review
Reply from FASHIONPHILE
Hello Rogier,
Thank you for sharing your experience. We’re so pleased to hear you love your piece.
We also appreciate you highlighting the duties and taxes associated with international orders. These fees are determined by the destination country and can vary, so we always recommend reviewing potential import charges in advance to help set clear expectations.
Thank you again for choosing to shop with us. We hope you continue to enjoy your piece for years to come.
Iam concerned that it is not…authentic
I am concerned that it is not authentic. There is no serial number on piece
17 April 2026
Unprompted review
Reply from FASHIONPHILE
Hello Tina,
Thank you for sharing your concern. We completely understand how important authenticity is when making a purchase like this.
At FASHIONPHILE, we stand behind a 100% authenticity guarantee. Every item is thoroughly inspected by our team of expert authenticators using a combination of brand-specific knowledge, construction details, and years of experience. In some cases, certain items may not have visible serial numbers depending on the brand, age, or style, but that does not impact their authenticity.
That said, we always want you to feel confident in your purchase. If you have any concerns, we encourage you to connect directly with our Client Concierge team so we can review the item with you in more detail. You can reach us at info@fashionphile.com or by phone at 844.619.8902.
We’re here to help and ensure you feel completely comfortable with your purchase.
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