FA Removals Reviews 440

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, highlighting their hard work, efficiency, and helpfulness. Many people found the moving process, often described as stressful, to be seamless and easy thanks to the company's efforts, with staff members frequently going above and beyond expectations. However, some people were dissatisfied with the management, citing issues with accountability, delayed arrivals, and a lack of additional support when jobs ran over schedule. These customers also mentioned concerns about mismanaged moves and a perceived lack of commitment to agreed-upon timelines.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The in person visit to review how much we had rather than videocall made me feel much more confident given the amount of stuff we had. The booking was very easy and reassuring. The removal day was sea... See more

Rated 5 out of 5 stars

These guys did really well. Sabrina in particular was amazing on the comms, the removal guys (Adi and his team) were polite and respectful, and did a great job. I'll be honest, I was uncertain... See more

Rated 5 out of 5 stars

Sabrina's customer support and service has been second to none! Eddie came to my property and assessed cost which was a very good price. The removal men on both days were polite and efficient... See more

Rated 5 out of 5 stars

The service from start to finish was first class. From Fred doing the estimate, Sabrina ensuring that the whole process ran smoothly and she is fantastically organised. Then the 3 lads who were... See more


Company details

  1. Shipping Company
  2. Car Accessories Store

Information provided by various external sources

Contact us today, if you are looking for the best home removals in London. Our expertise is delivering quality service and moves your home at the cheapest rate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So good I used again! And recommend to family and friends

FA movers are professional, responsive and supportive and you can entirely trust them to move your home lock stock and barrel. This is a second time I have used this company to move my home long distance. I have already recommended this company to 2 of my friends who also used them to move large houses long distance out of London. One friend had the packing service. I've used FA movers to move a 2 bed house long distance out of London and this time back
into London.
I have to give a huge shout out to Brie who was there both times coordinating the moving team. Brie is exceptional and organised and this made my moves less stressful and confident all would be okay.
Many thanks to the FA movers team and Brie. Can't recommend enough. Thank you!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Incredible

Incredible! Great customer service! Seamless move that would’ve normally been stressful! The men that helped me move were extremely friendly and efficient! Thank-you so much to everyone at FA Removals, for making things so easy.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

FA Removals were absolutely fantastic

FA Removals were absolutely fantastic. We had an unexpected short notice move of a three bedroom house and they managed to get us booked in, loaded and then unloaded in our new home within just 24 hours. From the very first phone call the customer service was excellent, supportive, responsive and reassuring at such a stressful time.
On moving day the team were efficient, careful and incredibly conscientious. Everything was handled with great care and the whole process was smooth and stress free. I cannot recommend FA Removals highly enough. Brilliant service from start to finish.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Suffolk to Surrey

We booked FARemovals for our move from Suffolk to Surrey and I have to say the star of the company is Sabrina who arranged and oversaw the whole thing, the lady is amazing.
The removal crew worked hard and were efficient.
Would recommend them to anyone moving as they offer an excellent service and reasonable price.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

They prepacked everything in our 3 bedroom bungalow, took it all into storage the next day, for 6 weeks, then delivered everything to our new home 120 miles away. All the delivery people were extremely polite and helpful and everything went smoothly. The care and attention provided on the telephone by Sabrina was excellent.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

London to Scotland, seamless removal. Highly recommend.

The in person visit to review how much we had rather than videocall made me feel much more confident given the amount of stuff we had. The booking was very easy and reassuring. The removal day was seamless. The removal guys great natured and hard working even after an 550 mile journey to Scotland. Highly recommend, very professional.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Relocated to Cornwall with massive help from FA Removals

Sabrina's customer support and service has been second to none!
Eddie came to my property and assessed cost which was a very good price.
The removal men on both days were polite and efficient
Genuinely cannot speak any higher of the team.
Made a very stressful move to the otherside of the country very easy
Very grateful

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Massive thank you to Sabrina

Massive thank you to Sabrina, the team you sent were hard working, reliable and professional. Excellent Value for Money. A special thanks to Gbenga and Michael who worked so hard. You made the move so much easier and we will definitely be using your company again.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

FA Removals - Sabrina and the Dream Team

Just recently moved house from Little Wymondley, Herts to Buntingford Herts.

After lots and lots of delays, different properties, difficult access and too much stuff (including emptying a garage and new property not having one), we did it with immense help from FA Removals and managed from initial contact to completing the move by Sabrina.

Requested many quotes and heard back from Sabrina who took the time to explain the full process, suggested that one of the team come, survey the house to calculate a more realistic cubic size and the awkward loading restrictions plus the size of the furniture. Very soon after I compared the quotes and FA were the most economical, outlining their full menu of services, insurances, and flexibility as they were well aware of the chance of it not happening or at different dates or to different locations. All of which turned out to be true.

Sabrina regularly contacted me for updates which was reassuring to know. It turned out that our original property fell through and we had now a different location. The date shifted many times and finally moved on the 16th April with packing done on 15th April. Sabrina was on hand checking on progress with both myself and her team.

The team were very professional, helpful, providing advice on ways to make the whole process easier and as smooth as possible. There were a couple of minor issues which were resolved with a phone call. Very smooth move after a lot of worrying pre 16th and this was totally down to FA and particularly Sabrina’s customer service support which was 5* +++++ with the help of the crew on site. Everything was done with a happy disposition and progress was tremendous.

We would totally recommend FA Removals, they are 5* +++++, nothing was a problem and from the start they reassured us that things will be ok and they are.

Philip & Noel Hourican

Thanks Sabrina and FA Removals

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Can I just say that FA Removals did an…

Can I just say that FA Removals did an excellent job moving our office across London. The team worked hard, having to use mainly the stairs in both buildings as the lifts were not big enough, and on the hottest day of the year so far!!! Excellent all round. Thank you.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I am giving this company top marks as…

I am giving this company top marks as our simple move went very smoothly and the customer service was really good.
I cannot comment on the packing service as we did our own but removal from Bedfordshire to Worcestershire went smoothly on the day.
Sabrina was a delight and very responsive

1 April 2025
Unprompted review
Rated 5 out of 5 stars

From London to Somerset.

I cannot rate FA Removals highly enough! Sabrina, JJ & Ola made the experience of moving from East London to West Somerset as stress-free as such a big move could possibly be.
Sabrina answered my numerous questions & stresses with such warmth & kindness
JJ & Ola worked diligently, calmly & steadfastly to ensure that everything was packed carefully, then, upon arrival in West Somerset, unpacked a filled van & reassembled large pieces of furniture. This was after a four hour-plus drive!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. The movers were quick and everything was done in 2-3h, we only lost a cup😅
Thank you to Sabrina who was very responsive and made sure everything was done as expected.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

FA Removals did an amazing job helping…

FA Removals did an amazing job helping me from a 3 bedroom house to another 3 bedroom house. They arrived on time, they were very polite, very clean, dismantled and put back multiple beds, wardrobes,TV with no damages at all. Will definitely use them again.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

First port of contact was Sabrina who…

First port of contact was Sabrina who was friendly and very helpful. She helped me every time I spoke to her and also phoned me on packing and removal days to check everything was going to plan. JJ and Adi were amazing especially to my mum as she had been in her house for 65 years so as you can imagine was very emotional but they made the move very easy for us, thank you very much to you and all the teem. Tracy

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent would recommend

We moved our 3 bed house 3 hours across the country and had a long drawn out process of sales falling through etc. FA removals were excellent every step of the way. From not knowing a specific date for weeks to moving day. The three movers were really efficient and worked so hard to get everything in so quickly. They were so police and hard working. Can definitely recommend.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Cornish Road Trip

Five stars from the first initial call to our furniture arriving. It was a long trip to Cornwall but we got our delivery early morning. The delivery men were polite, helpful and very careful with all our belongings especially the 8 cases oh gin! Would I recommend FA Removals? Yes!!!

7 February 2025
Unprompted review

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