Good workmanship on custom jersey for 5 year old. After ordering, and being made aware of what "shipping" definition is, I complained that the wording was misleading. I learned that "shipping" only de... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered these for our company team softball team, but it took us a while to get everyone's sizes & numbers so our order was submitted April 13th & we got them in on April 24th! - 5 days before our... See more
Company replied
I ordered custom Panda jerseys from Fans Idea and they came out incredible. The quality looks so good and the whole process was smooth. Jasmine took care of me the entire time and I really appreciated... See more
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I've been ordering their baseball, hockey and crop top jerseys since 2021 and I have to say, I am IMPRESSED with the embroidered stitching and quality. Not only that, but it's very affordable with so... See more
Company replied
Company details
- Sportwear Manufacturer
- Business to Business Service
- Clothing Store
- Custom Tailor
- Printed Clothing Store
- Sporting Goods Store
About Fansidea
Written by the company
Fansidea is at the forefront of online retail with a specialty in custom apparel including baseball jerseys, football jerseys, basketball uniforms, and more. It's your one-stop shop for customized gear. Discover what our customers have to say by reading their reviews.
Contact info
United States
- 1-888-360-8899
- wecare@fansidea.com
- fansidea.com
4.4
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Reliable Choice for High-Quality Custom Jerseys
I wanted to take the time to share my experience with Fansidea.com, as I have worked with them several times now and they continue to impress me. Most of the time I order hockey jerseys, but this time I ordered two hockey jerseys and two football jerseys as well.
I am happy to say that the quality is consistent across the board. Whether it is hockey or football, the jerseys always look professional and feel great. It is rare to find this level of craftsmanship at such a reasonable price point, which is why I keep coming back to them for my projects.
On top of the product quality, their customer service team is excellent. Whenever I have had questions or needed assistance with an order, they have been very responsive and helpful. If you are looking for a company that offers great value and stands behind their work, I highly recommend giving Fansidea a try. Every experience that I have had with them has been exceptional.
17 January 2026
Unprompted review
Reply from Fansidea
Dear Dan,
Thank you so much for taking the time to share your positive feedback about your experiences with us. We are truly delighted to hear that you continue to be impressed with our products and services.
It’s wonderful to know that you’ve enjoyed consistent quality across both hockey and football jerseys, and that they meet your expectations in professionalism, feel, and craftsmanship.
Our customer service team also sincerely appreciates your kind words. Providing timely and effective support is our top priority, and we are delighted to hear that our efforts have been helpful to you.
Recommendations like yours mean the world to us. We truly appreciate your loyalty and trust, and we look forward to serving you again in the future.
Best regards,
Fansidea Team
Excellence customer service
Excellence customer service, the representative was very responsive and helpful. The quality of the jerseys is excellent, and the delivery process was smooth.
16 January 2026
Unprompted review
Reply from Fansidea
Dear Grace,
Thank you for this incredible 5-star feedback! We are delighted that our customer service met your expectations, and that you're happy with both the quality of your jersey and the smooth delivery.
We truly appreciate you choosing us and look forward to serving you again in the future!
Best regards,
Fansidea Customer Service Team--Caroline
Great product
15 January 2026
Reply from Fansidea
Dear John,
Thank you so much for your wonderful feedback and generous 5-star review. We look forward to serving you again soon!
Best regards,
Fansidea Team
Reply from Fansidea
Dear Eric,
Thank you for taking the time to share your positive experience. Our goal is to consistently deliver high-quality jerseys. Hearing that we've achieved this for you means a lot. Look forward to serving you again.
Best regards,
Fansidea Team
I purchased a jersey for my daughter’s…
I purchased a jersey for my daughter’s gender reveal. The Fansidea team went out of their way to get it to me in time for the party. Thanks for all the help. 100% 5 Star!!
15 January 2026
Reply from Fansidea
Dear Michael,
It's an absolute pleasure to read your wonderful feedback. We understand how important timely delivery was for your daughter’s gender reveal, and we are delighted that we could meet your expectations.
Your satisfaction is our greatest reward. We look forward to serving you again in the future.
Best regards,
Fansidea Team
Great customer service
I ordered and didn’t receive exactly what I thought the color would be so with the help of customer service I was able to find a replacement piece that worked great. Customer service is 5 stars.
Shipping is slow which is why I took off a star. But the friendly service is wonderful.
18 December 2025
Unprompted review
Reply from Fansidea
Dear Jaimie,
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words about our customer service team and are delighted to hear that they could help you find a satisfactory solution.
For future orders, to better meet your expectations, you are welcome to provide specific color codes (e.g., CMYK), and we will offer a Free Mock-Up Service for your preview to finalize the design before production begins.
Since each of our garments is handcrafted to order, it requires 7–9 business days for production. For any urgent needs in the future, please feel free to leave an order note at checkout or contact us directly with your order number. We will assist you.
Thank you again for your support and understanding. We look forward to serving you again soon.
Best regards,
Fansidea Team
Fast Delivery and Nice Quality
The company was easy to work with. The design looks great and the quality is nice. The jerseys were delivered at the expected time as well. Bulk ordering was a little difficult, but the coupon codes for larger orders were really great. Editing was a journey if you decided to change something in your cart Just be sure you are confident in your design before adding multiple orders to your cart (if you are doing different sizes).
29 December 2025
Reply from Fansidea
Dear Ahmbria,
Thank you so much for taking the time to provide such detailed and valuable feedback. We are truly thrilled to hear that you found our order process easy to work with, loved the design and quality of the jerseys, and the turnaround time!
We appreciate working with you on the order, and we sincerely hope to have the opportunity to serve you and your team again in the future!
Best regards,
Fansidea Team
The order went well
The order went well. Shirts came in to us quickly. Shirts are impressive and the team loves them! The jerseys fit well and the students and staff love them!
3 January 2026
Reply from Fansidea
Dear Donna,
Thank you so much for taking the time to share this great feedback! We're over the moon to know the jerseys were a hit with your team and that everything from order to delivery met your expectations.
It was a pleasure serving you, and we can't wait for the next opportunity!
Best regards,
Fansidea Team
The Perfect Custom Jersey
I ordered a custom jersey for my daughter, and it turned out to be the perfect gift! The quality is excellent, and the design matched my request exactly. I highly recommend this company and will definitely return for future custom jersey needs.
7 January 2026
Unprompted review
Reply from Fansidea
Dear Amber,
Thank you so much for your wonderful feedback! We are delighted to hear that the custom jersey was the perfect gift for your daughter. It's fantastic to know that the quality met your expectations and the design matched your request exactly. Your high recommendation means the world to us.
We truly appreciate your trust and look forward to serving you again for any future custom jersey needs.
Best regards,
Fansidea Team
Great price point and quality
Great price point and quality. Customer service was friendly, responsive, and thorough. Shoutout to Phoebe! The delivery timeline was accurate and fast. I would recommend Fansidea!
5 January 2026
Unprompted review
Reply from Fansidea
Dear Anon,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were satisfied with the jersey quality and our customer service. We pride ourselves on reliable delivery and responsive customer support.
Your recommendation is the highest compliment we could receive. We look forward to the opportunity to serve you again in the future.
Best regards,
Fansidea Team
Reply from Fansidea
Dear Steven,
Thank you so much for your glowing review! We're over the moon that you love the jersey. We look forward to serving you again in the future.
Best regards,
Fansidea Team
The team made the process so easy and…
The team made the process so easy and the jerseys came out better than expected! I would recommend this for any of your uniform needs.
1 December 2025
Unprompted review
Reply from Fansidea
Dear Garrett,
Thank you so much for your wonderful review! Our customer service is happy to help customers from browsing jersey and communicating designs to placing orders and receiving jerseys, please feel free to contact us at Support@fansidea.com. We're thrilled to hear that our team made the process easy and that the jerseys exceeded your expectations.
We truly appreciate your recommendation. Look forward to serving you again!
Best regards,
Fansidea Team
I Don't Know Why Fans Idea Has Been…
I Don't Know Why Fans Idea Has Been Getting A Lot Of Mixed Reviews. I Think They Did A Hell Of A Great Job On My Two Jerseys. Again, Nothing Is Going To Be Made To Perfection. But I Am Giving Fans Idea A Five Star Rating. Good Job Fans Idea, I Will Definitely Buy From You Again In The Foreseeable Future!
1 January 2026
Unprompted review
Reply from Fansidea
Dear Collin,
Thank you so much for taking the time to share such a kind and detailed review! We're over the moon that you love the jerseys and gave us 5 stars. Your understanding is incredibly valuable to us.
We sincerely appreciate your exceptional support and eagerly await your next order.
Best regards,
Fansidea Team
I was very impressed with the quality…
I was very impressed with the quality of the jerseys we received
29 December 2025
Reply from Fansidea
Dear Erin,
We are glad to hear that the jersey meets your requirements. Providing high-quality products is our top priority, and your feedback confirms we are on the right track. We look forward to serving you again in the future.
Best regards,
Fansidea Team
Helen handled everything perfectly
Helen handled everything perfectly. She made this a most enjoyable process. Helen should be commended for her excellent customer service.
30 December 2025
Unprompted review
Reply from Fansidea
Dear Ronald,
It's an absolute pleasure to read your wonderful feedback. We take great pride in crafting products and customer service that meet our customers' expectations, and your kind words confirm we're on the right track.
We look forward to serving you again in the future.
Best regards,
Fansidea Team
Poor quality for the price
We ordered three Hoody jerseys for our three grandsons. Our order was placed based on the positive reviews we read, however, we wish the people that already placed an order had been more forthcoming with the quality of the jerseys. When we finally received our order, it was very disappointing. We ordered all three in a youth size, a small, a large, and an extra large, the small will fit our six-year-old grandson to the point where he will have to wear it below his knees. It was out of proportion with a child’s youth small.
The fabric is very constricting to movement. We will have to go back and look more closely to see if the description stated that it was a nylon type fabric; for the price, the quality was not there!
The stitching was priced at a premium price and again did not even come close to expectations.
23 December 2025
Unprompted review
Reply from Fansidea
Hi There,
Thank you for bringing this to our attention. As we’re unable to review the details without order information, please contact us at support@fansidea.com.
All production is carried out strictly according to the descriptions and size information shown on our product pages. If any size discrepancy is found between the item received and the information provided on our website, we will take full responsibility.
If there is any uncertainty when selecting a size, our 24-hour online support team is available to help. Simply provide height, weight, and basic fit preferences, and we’ll recommend the most suitable size.
Thank you for your understanding and support.
Sincerely,
Fansidea Team
Madeline
One word (Person)! Madeline. I've ordered items from many companies, their support has been close to nonexistent, Madeline was helpful for every step. Her design mockups and communications were the best. I highly recommend Fansidea for custom made, produced, and delivered products.
12 December 2025
Unprompted review
Reply from Fansidea
Dear William,
It's wonderful to hear that you're satisfied with the jersey! At our store, we strive not only to offer top-notch products but also outstanding customer service. From the moment you browsed our selection to when the jersey arrived safely at your doorstep, we aimed to make the process seamless.
We truly appreciate your business and look forward to serving you again soon.
Best regards,
Fansidea Team
Good ordering experience
Good ordering experience and good communication. Got the jerseys today and they look good from what I can tell
24 December 2025
Unprompted review
Reply from Fansidea
Dear Travis,
Thank you for your honest feedback and for sharing your experience. We’d like to clarify that your shipment was indeed upgraded to DHL global expedited service as promised, and we have confirmed with DHL that the delivery timeline will be ahead of your required date.
Due to the Christmas and New Year holiday period, tracking updates may appear slower than usual, but please rest assured that the expedited service is in effect. If you have any concerns at all, our team will take full responsibility and assist you until delivery is completed. We truly appreciate your trust and understanding.
Sincerely,
Fansidea Team
Customer Service 10/10
I had a customized jersey made for someone, and they weren’t pleased with it due to their personal preference. I sent an email expressing this and due to it being personalized, they were unable to accept returns or issue a refund. The customer service manager Helen reached out to me, took my situation into consideration and offered me a special coupon.
22 December 2025
Unprompted review
Reply from Fansidea
Dear Nicole,
Thank you for sharing your experience with us. We truly appreciate your understanding of our customization policy and are glad we could take your situation into consideration and offer a solution. Your support means a lot to us, and we look forward to serving you again in the future. Wishing you a Merry Christmas!
Sincerely,
Fansidea Team
Looks as expected but quality is horrendous
The jersey looks nice and customizations as expected, however the quality is really rough. Stitches coming undone on every single letter/number after one wear. Had to manually use a lighter to heat seal the ends of the threads since there were just too many to manually sew it back together. After the first gentle wash there were more threads coming undone across the lettering. Not sure how many times ill be able to wear this before all the pieces come undone but at least it looks pretty good initially. Unfortunately ive been telling friends to steer clear since the quality is shockingly bad given it was a $65 jersey.
23 December 2025
Unprompted review
Reply from Fansidea
Dear Trevor,
Thank you for bringing this to our attention. We take product quality concerns very seriously. As we’re unable to identify a specific order based on this review alone, please email your order number and details to support@fansidea.com
, and our customer service team will assist you promptly.
All of our jerseys are custom-made and involve detailed manual craftsmanship. While occasional stitching issues can occur, we do have a complete after-sales support process in place. If any quality problems arise, especially after normal use and care, we encourage customers to contact our customer service team directly. Our team will take responsibility and work with you on an appropriate solution, such as a replacement or refund.
We appreciate your feedback, as it helps us improve, and we look forward to assisting you further once we receive your order details.
Sincerely,
Fansidea Team
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