FANCY CLARITY Reviews 35

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of their products, especially the rings, which often exceed expectations in design and craftsmanship. Customers consistently highlight the incredible customer service, noting the staff's helpfulness, prompt communication, and attentive approach throughout the entire process. Many appreciate the ability to customize their jewelry, with the company providing detailed drawings and videos to ensure satisfaction before completion, making the selection of their dream ring easy and reassuring. The overall service is described as excellent, with people feeling confident in their online purchases due to the outstanding support and the luxurious feel of the final product, which often receives numerous compliments. However, one reviewer reported a negative experience with a stone falling out shortly after delivery and felt the company attributed the issue to their own fault or wear and tear.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers expressing delight with their... See more

Quality

People report positive experiences with quality, with many customers expressing delight over their rings... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the amazing quality and... See more

Staff

Consumers find staff to be very helpful and professional, often going above and beyond to assist them.... See more

Service

Customers consistently report positive experiences with the service, highlighting it as amazing, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me start by saying this is not sponsored or promoted. It’s an honest review of someone who is beyond blown away by the incredible customer experience and end product. After a series of health... See more

Rated 5 out of 5 stars

My ring arrived on time for my birthday, and the whole process was very quick and smooth. I’m happy with the quality and the design. The price was also very competitive compared to others, especiall... See more

Rated 5 out of 5 stars

Fancy clarity was a dream to deal with. So prompt and friendly with communication and made sure to customise exactly what I wanted. They also sent drawings and a video which was so helpful. I am re... See more

Rated 5 out of 5 stars

The team were amazing to deal with and helped me through the whole process. My ring is absolutely gorgeous and was made exactly how I envisioned. I received a drawing of my ring design to confirm deta... See more


Company details

  1. #7 of 8 best companies in Jeweler

Written by the company

Fancy Clarity offers handcrafted moissanite and lab-grown diamond jewelry in sterling silver, solid gold, and platinum — with ethical sourcing, global shipping, and a lifetime warranty.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Their customer service team is 10/10

Their customer service team is 10/10! They respond so quickly and are very helpful and attentive. I had to send my ring back for resizing as it was a bit big (my own fault), and they were very proactive in helping me sort it out. The ring I received is so beautiful, I’m in love. I will definitely purchase here again and highly recommend them!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

My ring arrived on time for my…

My ring arrived on time for my birthday, and the whole process was very quick and smooth. I’m happy with the quality and the design.
The price was also very competitive compared to others, especially considering how ridiculously overpriced lab-grown diamonds and moissanite can be elsewhere. I would definitely recommend this jeweller xx

3 January 2026
Rated 5 out of 5 stars

Amazing service and product

Amazing service and product. The team were very responsive and helpful. I could honestly not have had a better experience!! Can’t wait for my next purchase. The ring is exactly what I wanted, look wise and size wise. Super impressed! Thank you team :)

2 January 2026
Rated 5 out of 5 stars

The communication was amazing from…

The communication was amazing from picking my piece up till delivery, you guys kept me involved through the whole process and made me feel so comfortable and confident that I was getting exactly what I needed. Thank you guys so much!

30 December 2025
Rated 5 out of 5 stars

Unmatched experience and quality!

I received the most perfect engagement ring. The quality and size was perfect. We were sent CAD drawings and a video of the ring prior to shipping to confirm we were happy with it. Customer service is incredible and definitely recommend this business for anyone looking for a beautiful piece of jewellery.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Obsessed with this ring

Obsessed with this ring! 😍 The fit is perfect and the quality is incredible. You can tell a lot of care went into making it. I couldn’t be happier with my purchase!

28 November 2025
Rated 5 out of 5 stars

Beautiful piece of jewellery

My ring was produced and received fast. It is beautiful and I’m extremely happy with the quality size and fit I was worried about ordering online with out physically seeing the product but I was not disappointed it was fabulous and fit perfectly

7 December 2025
Rated 5 out of 5 stars

I’m so impressed with my ring

I’m so impressed with my ring. Their communication and service is exceptional and so are their products. And it was delivered so quickly. Absolutely love them and will definitely be buying from them again.

4 December 2025
Rated 5 out of 5 stars

This small business is the best!

This small business is the most pleasant and accommodating jewellery maker I have ever interacted with. Despite being online, the communication and detail to attention was outstanding. From the initial choice of ring to the setting, stone and size, the process was seamless and the information they provided was outstanding. It made selection of my dream ring easy. The updates and the time frames were well ahead of schedule. I received my items beautifully packaged with instructions of care. The first day I wore my ring, I had 4 people comment on the beauty sparkle and craftsmanship. The after care service has also been outstanding with help about sizing. I can’t speak highly enough of this company and their products. The stones are stunning and colourless with fire and sparkle. I have no hesitation recommending them and strongly ask everyone out there to give them a chance; trust me, you will not be disappointed.

26 November 2025
Unprompted review

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