After I paid $159 to join, for what was discosed as an urget representation/filing, Family Court Direct was late for their appointment call then told me it would take 2-3 weeks for a lawyer callback... See more
Company replied
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See what reviewers are saying
Title: Failed to Protect Me and My Children I want to share my experience with the family court regarding my situation as a survivor of domestic abuse and coercive control. Despite prov... See more
Hola me urge hablar con ustedes por favor llamarme a mi número 786 5850619 Steven Ramirez que ustedes me llevan mi caso y la papelería que me dieron no me sirvió absolutamente en nada ya que en Iowa... See more
We are so grateful for Familycourt direct. Not only were they so very quick to respond to us but they have explained everything throughout our whole process and no matter how many questions we have th... See more
Company replied
Company details
Written by the company
Deciding to pursue legal action can be difficult, unfamiliar and emotional. Family Court Direct is here to help so you don’t have to do it all on your own. Use our experience to your advantage. The legal system can be confusing, intimidating, time-consuming and – above all – expensive. For many people, high-priced legal representation is not a realistic option. Family Court Direct can be an affordable alternative to expensive attorneys through its legal network of discounted attorneys and document preparation professionals.
Contact info
2.3
Poor
408 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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These people care!
8 May 2023
Unprompted review
Reply from Family Court Direct
Hi Dani,
Thank you for the 5-star review! Our goal is always to provide excellent service to our members so we’re thrilled you’ve found our team to be caring. Thank you for trusting us to be a part of your solution!
Best Wishes - FamilyCourtDirect
My experience is great because I am…
My experience is great because I am being explained every step along the way so there is very little stress for me!
4 May 2023
Reply from Family Court Direct
Hi Courtney,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our team to be helpful! Thank you for trusting us to be a part of your solution!
Best Wishes - FamilyCourtDirect
Allison was very helpful and nice…
Allison was very helpful and nice explained everything very clear to me very wounderful
26 April 2023
Reply from Family Court Direct
Hi Christopher,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found Allison to be helpful and nice! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
They're very understanding
They're very understanding, & patient with me. I've never done anything involving court, I appreciate how easy they make it.
25 April 2023
Unprompted review
Reply from Family Court Direct
Hi Katie,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our team to be understanding and patient! Thank you for trusting us to be a part of your solution!
Best Wishes - FamilyCourtDirect
helpful
Team were very helpful in my child custody case process. My legal issue is still in process but overall happy with there service
1 April 2023
Unprompted review
Reply from Family Court Direct
Hi Margarita,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our team to be helpful! Thank you for trusting us to be a part of your solution!
Best Wishes - FamilyCourtDirect
Some fun and stuff
20 April 2023
Unprompted review
Reply from Family Court Direct
Hi Deantre,
Thank you for taking the time to post a 5-star rating, we always appreciate your feedback. Our goal is always to provide excellent service to our members. We wish you the best.
Best Wishes - FamilyCourtDirect
Allison!
Allison helped in any way possible and answered every concern I had! Great customer service!
19 April 2023
Reply from Family Court Direct
Hi Ashley,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison was helpful! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
Valerie was wonderful
Valerie was wonderful in explaining all that needs to go into my divorce. She is very knowledgeable and a pleasure to work with
19 April 2023
Unprompted review
Reply from Family Court Direct
Hi,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Valerie was helpful and a pleasure to work with, just like we knew she would be! Thank you for trusting us to be a part of your solution and for being such an advocate of ours.
Best Wishes - FamilyCourtDirect
Really appreciate their help me with my…
Really appreciate their help me with my case!!!!
12 April 2023
Unprompted review
Reply from Family Court Direct
Hi,
Thank you for the 5-star review, we appreciate it! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Allison was really helpful and so easy…
Allison was really helpful and so easy going, she seemed to actually care which made it nice.
5 April 2023
Reply from Family Court Direct
Hi Maecie,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison was helpful and easy going! Thank you for trusting us to be a part of your solution and for being such an advocate of ours.
Best Wishes - FamilyCourtDirect
They are very helpful people and I…
They are very helpful people and I appreciate the orientation. I’m glad to find them! Thank you for the support.
4 April 2023
Unprompted review
Reply from Family Court Direct
Hi Tuany,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our team to be helpful and supportive! Thank you for trusting us to be a part of your solution!
Best Wishes - FamilyCourtDirect
Reply from Family Court Direct
Hi Timber,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison was helpful and communicative! We appreciate you!
Best Wishes - FamilyCourtDirect
Family Court Direct has been very helpful.
Family Court Direct has now helped me a few times with my Family Law matters. The Document Services they provided each time have been thorough and on time. Thank you Jeff, Jessica and team.
9 March 2023
Reply from Family Court Direct
Hi Miguel,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear our team was helpful! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
Positive reviews are not real
This company is an absolute scam. You don't get anything close to what you pay for.
Here's the setup:
You have to pay $160 ($120 one-time fee + $40/mo recurring) to initiate what they tell you are their services. Then, after they've got you hooked, they tell you they can give you the free option or the $1,300 option. The free option is they find your court documents online and show you where to find them, don't help you fill them out or submit them and you get no legal representation. That's $160 (so far) to google for you. The $1,300 option (pushed with pressure sales tactics) is they'll take MONTHS to procure a few pages worth of a word document that a highschooler could have made by following a template that they googled. You still get no legal representation, you're made to submit the very basic documents by yourself and you represent yourself.
When I asked the Senior Manager about legal representation, he recommended that I search my local area for legal representation... after I'm already $1,500+ in to these guys for what I thought was supposed to be legal help.
Then, just in case I wasn't sure this company was made to scam naïve fathers grasping for hope in their most difficult times, the $120/month recurring charge kept going for FOUR MONTHS before I realized they were still charging me after I 100% got verbal confirmation from Jeff Lightbody, the Senior Case Manager, that my subscription would end now that I finally got my document from them.
They lied to me after taking way too long to provide a subpar service for way way too much money. Then, when I called to tell them I wasn't supposed to have been charged for those past 4 months, they told me they would review the call to confirm I'd cancelled my subscription and get back to me within 4 days. Never heard back. Never got my extra $160 refunded.
Absolute fraudsters. Should be ashamed of themselves for preying on people.
23 July 2022
Unprompted review
Friendly and experienced
Friendly and experienced
Answered all my questions
1 September 2022
Unprompted review
Reply from Family Court Direct
Hi Theresa,
Thank you for the 5-star review, we appreciate it! We are thrilled you found our staff to be friendly and experienced. We appreciate you!
Best Wishes - FamilyCourtDirect
The Best
The best person to help you when you have no clue where to start would be Alison Gutow she's kind and easy to speak to she makes you feel like everything is going to be fine.
29 December 2022
Reply from Family Court Direct
Hi Vanessa,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison made you feel at ease like we knew she would! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
Reply from Family Court Direct
Hi Michael,
Thank you for the 5-star review, we appreciate it! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Best of the best!
7 December 2022
Unprompted review
Reply from Family Court Direct
Hi Jay
Thank you for the 5-star review, we appreciate it! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Reply from Family Court Direct
Hi Curtis,
Thank you for the 5-star review, we appreciate it! We are thrilled you found our service helpful. We appreciate you!
Best Wishes - FamilyCourtDirect
Great, Professional people!
So far they have been everything that I need them to be and i have not had any problems. They have been very professional. Troy and Allison are great
13 November 2022
Reply from Family Court Direct
Hi Ron,
Thank you for the 5-star review! We are thrilled you found Allison and Troy to be great to work with and professional. We knew they would take care of you. We appreciate you!
Best Wishes - FamilyCourtDirect
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