Fallon & Byrne Reviews 166

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... See more

Rated 5 out of 5 stars

Great experience. Wine purchase in the Dublin store was followed up with online purchase of more of the same wine. Very well priced in a sale and quickly delivered.

Rated 5 out of 5 stars

Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... See more

Company replied

Rated 5 out of 5 stars

My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... See more

Company replied

Company details

  1. Gourmet Grocery Store
  2. Corporate Gift Supplier
  3. Food Court
  4. Gift Basket Store
  5. Grocery Store
  6. Wine Store

Written by the company

There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(166)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hampers

Ordered a hamper for a special birthday it arrived on the day and birthday boy(+ his wife!) delighted with contents. Great service

3 September 2022
Rated 5 out of 5 stars

A perfect experience

I ordered some wine online for collection at the shop
As soon as I arrived I was directed to an assistant, who knew about my order, and within 10 minutes I had paid and was on my way. Perfect!

1 September 2022
Rated 3 out of 5 stars

Good quality products but not all products were delivered

I thought the selection of products was very good and the delivery was made at the specified time. However, had I not checked with the person who received the products, I would not have been aware that one item(olives) was missing and I was charged for it. When I sent an email, it was stated that the product "was out of stock" and that was why it was not included. Therfore, if this information is available to your team, the client should not have to bring it to your attention in order to obtain an explanation and corresponding refund. This obviously creates distrust.

31 August 2022
Rated 2 out of 5 stars

Overpriced and disappointed.

Hi. We got a voucher for this company as a gift. Every time we tried to purchase goods they were out of stock. Eventually we did purchase from the website and when they were delivered there were items missing. No invoice was given with delivery either. So when I enquired which, took a while as there are no phone numbers included with delivery I was told that the items were out of stock and the price would be refunded. This unfortunately was of no use to me as I had binned the giftcard after use. The items we got were tasty but not worth the money we paid. Overpriced and disappointed.

31 August 2022
Rated 5 out of 5 stars

Great service

Always on time with the correct items…. A regular go to for me..!
My order and others previously are from Ontario Canada.

31 August 2022

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