Fakeheroesclo Reviews 

tee shirt are , but support team not so much.
i have a defective tee-shirt, but it seems they are too busy to answer

Great quality clothing. Great quality prints

Great quality tee shirts with brilliant designs for me a perfect match.

Like others that have reviewed. I placed an order nearly 2 weeks ago and have received no shipping details. Emailed several times and messaged on social media sites and had no response. Do not order from this company - I’m having to go through the bank to get my money back. Total scam. I’ll be sending an email to trading standards to try and stop this from happening to anyone else.

I have ordered from this company multiple times and always liked their products. My most recent purchase I received my hoody and shirts and the designs looked like they were ironed on annd cheap looking instead of being printed into the shirts. I e-mailed customer service telling them that every shirt I had ordered previously was printed into the shirt and that the item descriptions on the site did not say anything about the design being put on the shirt differently. They told me I would have to pay to ship the items back which would have been over $30 for them to send me replacements. I will not be buying from here again.

Perfect purchase experience, even though the package didn't arrive the first time and was lost somewhere on the way, then FHC sent it to me again and this time I received it.
Thanks to the FHC team, I now have something to wear!

Love this shop. Great products

UPDATE: I received the order and all the t-shirts were as described. My son was very happy to receive this late Christmas gift. The second delay was due to flooding and not the fault of the company. We are happy with our purchase. I have still not received my order. I placed the order mid-November 2023. Jamie acknowledged that an error had been made, as the shipper number was a DHL number, and you don't even use DHL. Jamie asked whether I wanted the items to be shipped again. I said yes. I have received no shipping confirmation.

I ordered a tee shirt and a jumper for my other half. When the order arrived it it was the wrong order. Instead of one tee shirt and one jumper it was two tee shirt, one tee shirt was correct and the other tee shirt was of the same pattern of the jumper I ordered. I check the receipt and I have paid for a tee shirt and a jumper, and therefore I had paid 20 pounds extra for the jumper but instead I got sent the tee shirt version. I have tried to reach out the the company multiple times via email, instragram, Facebook etc and I have been ignored for over 2 months now.
I would not order from this company again. I understand that mistakes happen but to be ignore for over 2 months is shocking.

Ordered on the 17th October and had no dispatch confirmation. Sent two emails and an instagram message with no response. Hoping the seller might see this so I can get some kind of update, order FH23452

One of the shirts was a wrong one.
I want a refund for it.
I've ordered a smilie tie dye and it haven't received. Instead I received a skull tie dye.

Easy to order. Item was a gift and the recipient was thrilled.

I never received my purchase and I dont, recive a quick anser to my complain. I want my money back

Edited: The following is the answer to the answer of the shop:

First of all, you can keep your insults to yourself. What a way of dealing with a customer. It is disgusting.

I recieved an email 6 days ago saying that my order was completed. I answered a day later saying that I never got the package and the shipping company never came to my house, in the webpage It shown as refused and that I wanted to cancel the order and get the money back.

THREE days later you answered It with an incomplete address. My answer, the same day, was "
That address is incomplete, but I want to cancel the order." I sent that email on a friday 09:51 gtm+1. You had time to answer it. It is not my fault the problem with the address in the first place because I checked and It is complete in the the order of the purchase.

In the review, I asked for the third time to get the money back, you have kept it with you for almost a month an a half. Now, after this time without the product, after the shipping company not delivering it, after 6 days waiting for a solution and after the INSULTS of the shop I'm asking for my money for the fourth time.

Same experience
3 weeks no news of items
No info of shipment
No respond to my emails

Relates to Order #FH23364

After waiting the desired amount of time before contacting without delivery of the item they also fail to respond to several emails and Facebook messages including the email through the item was ordered from. I am still trying to get eather my item or a refund, do not think I will be Purchasing from this company again, terrible customer service.

Great fit and quality, and great service!

Great T-shirt, Great Design. Love an independent retailer. But I prefer one who replied to your emails.

Terrible Customer Service - Design faded on first wash - no response from the team after 3 emails.

Shame really - if they had sorted it I would have bought more.

I don’t have an order number as I have deleted my emails. I will however email you again so you have my details.

Hey FakeHeros, it’s now the 29th July - Any luck with reviewing my case?

Amazing ❤️❤️❤️

Size it’s perfectly okey

Please more model i love it

Realy nice product

Great quality, awesome prints and quick delivery to Germany. Highly recommended!