Fakeheroesclo Reviews 

221
•
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I like the clothes. But I didn’t get sale prices or free shipping even though I met those standards. That was kind of the point. I even emailed and got no response. Perhaps I had the wrong email. I ev... See more

Company replied

Rated 2 out of 5 stars

Ordered 4 t shirt’s although if stated I would of been ok with it but clearly t shirts out sourced to be printed or worse which is the only way why it took about two weeks to arrive, no communication... See more

Rated 1 out of 5 stars

Tshirts delivered to the wrong address as shown in the pictures provided by the delivery service. I emailed the company about this and potential next steps considering the unfortunate circumsta... See more

Rated 3 out of 5 stars

Quality is decent, if anything runs slightly small. Main issue was the communication. Ordered the item, chase 3 times to no response, then after a week and a half, shipping info sent. Likely do... See more

Company details


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2.3

Poor

TrustScore 2.5 out of 5

221 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(221)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I live your clothes

I live your clothes. Thank you.
Keep in mind that your sizes became a little bit smaller.
I ordered a large t-shirt, and it's tighter then the same t-shirt I ordered 2 years ago.

10 September 2026
Rated 2 out of 5 stars

I like the clothes

I like the clothes. But I didn’t get sale prices or free shipping even though I met those standards. That was kind of the point. I even emailed and got no response. Perhaps I had the wrong email. I even looked at dollar to euro ratio. I got screenshots to proof but I don’t care anymore. Wasn’t going to leave a review but you asked again. Make sure your website lines up with the receipt.

31 August 2026
Fakeheroesclo logo

Reply from Fakeheroesclo

Hey mate
I cant see a email off you unfortunately. But you are below the free shipping threshold
$81 is £60gbp 🙏
Glad you like the tees though

Rated 2 out of 5 stars

Could do a lot better with consistency of communication and product

Ordered 4 t shirt’s although if stated I would of been ok with it but clearly t shirts out sourced to be printed or worse which is the only way why it took about two weeks to arrive, no communication in between inspite of asking the expected arrival date. T shirts 3 of the 4 t shirts were as expected the fourth let’s say it was so thin even though its black when you wear it you can almost see through it. Wasn’t expecting the world but my experience was left hanging for the product to arrive and wondering if I’d been scammed then feeling like I’d been slightly cheated when the product turned up

22 August 2026
Rated 1 out of 5 stars

Tshirts delivered to the wrong address…

Tshirts delivered to the wrong address as shown in the pictures provided by the delivery service.

I emailed the company about this and potential next steps considering the unfortunate circumstances and have been ignored.

I have supported Fake Heroes for many years and am disappointed by this. In the past the customer service was excellent and I even exchanged tshirts. This time it cost me a lot of money to ship to Canada and I have been unable to even get a response.

Cmon Fake Heroes, you can do better…

21 June 2026
Rated 4 out of 5 stars

Everything fine

First delivery disapeared and never arrived. They immediately sent the shirts again within a few days.

27 March 2026
Rated 1 out of 5 stars

Did not receive my order

Did not receive my order, this company used to be great however believe they were sold, and now no longer supply your order but take your money. I’ve had to raise a case with my bank. Avoid!!

28 July 2025
Rated 1 out of 5 stars

Don’t waste your money

Customer service told me to “calm down haha” after requesting a refund for an order after 3 weeks with no tracking update and zero communication.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Ordered shorts on 13th July, it's now 5th August and they still haven't been dispatched and they aren't responding to emails. No phone number to contact them. Avoid at all costs.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

No one home!

Only leaving another review because you emailed me to leave a review, so once again 1 star! zero if I could give zero stars. 6 weeks since placing the order and nothing... emailed 5 times and reached out via direct messaging on Insta but radio silence... avoid buying from these guys as there is no one home!

23 June 2025
Rated 1 out of 5 stars

MISSING: all staff seem to be missing with my money

I ordered a top 5 weeks ago, I got the order confirmation email right away, but nothing since. I've emailed them 5 times and also wrote to them via their Instagram, but no response. I can only assume they were all kidnapped and are currently tied up in some dark basement and never had time to set up an out-of-office email or prevent their website from still accepting orders... The "Black Friday sale" banner was a bit of a red flag at the time but I had ordered from them before and I was happy with the experience. This time however, they have been S**T! I requested a refund through Revolut and they're on it, so hopefully I get my funds back. So, avoid buying anything from this site, as they are clearly not there, and hopefully they will be released safely soon...

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this site

Do not use this site. They have not sent my items and ignore all my emails. It’s now a bogus site and a scam. My order number is 24092, for legitimacy.

24 June 2025
Unprompted review

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