Fair Go Finance Reviews 

4,715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the online application process is extremely smooth, straightforward, and remarkably fast, allowing customers to easily secure financial assistance without facing unnecessary stress or long waiting periods. Consumers also deeply appreciate the exceptionally helpful and professional team, frequently describing the customer service as empathetic, polite, and reliable when answering questions and guiding them through different options. Some reviewers were not happy with unexpected financial charges, occasional technical issues encountered during the digital application steps, or slower response times and delays than what was originally anticipated.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the overall experience as fast, professional, and... See more

User experience

People report positive experiences with user experience, consistently praising the fast, simple, and... See more

Response time

Users describe positive interactions with response time, highlighting prompt communication and quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, respectful, and supportive... See more

Staff

Consumers find staff to be positive, describing them as polite, knowledgeable, and professional. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastest loan approval in the land, even with average credit score. Always easy to deal with and super quick at the niggly expenditure review follow ups so your not left hanging too long. Once approv... See more

Company replied

Rated 5 out of 5 stars

With so many different loans I applied for during my times of struggle financially, Fair Go Finance were the only ones that gave me a chance despite my bad credits. I really do appreciate it because... See more

Company replied

Rated 5 out of 5 stars

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful. I did not get pushed into anything I could n... See more

Company replied

Rated 5 out of 5 stars

Well I have been with fair go finance for a very long time and I had no problems with them I am very overwhelmed how they treat customers with total respect and help me in every way I’m so pleased... See more

Company replied


Company details

  1. #3 of 34 best companies in Non-Bank Financial Service
  2. #3 of 19 best companies in Financial Consultant

About Fair Go Finance

Written by the company

Fair Go Finance

Flexible Personal Finance

At Fair Go Finance we provide personal loans from $500 to $10,000, Australia-wide. With personalised loan rates, flexible terms and loyalty rewards, our loans are designed to help our customers move forward with a brighter financial future.


Our loans are:
QUICK - Apply entirely online.
PERSONALISED - Custom rates. Lower costs.
RESPONSIBLE - We’ve got your best interests at heart.


All personal loan applications are subject to approval and will be assessed separately by reference to the applicant’s individual circumstances.


© Fair Go Finance Pty Ltd
ACN 134 369 574 | ACL 387995

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,715)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful assistance

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful.
I did not get pushed into anything I could not afford to repay.
If you are looking at small loans then have a chat to the team at fairgo finance before looking anywhere else.

28 May 2026
Fair Go Finance logo

Reply from Fair Go Finance

Thanks so much Sharon for sharing this, it genuinely means a lot. Being approachable and non-judgemental is at the heart of what we do, and making sure repayments are manageable for each customer is something we take seriously. We appreciate the recommendation and hope we can be there for you again whenever you need us!

Rated 5 out of 5 stars

The application was quick and easy

The application was quick and easy, very clear.

28 May 2026
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Reply from Fair Go Finance

Clarity and simplicity matter - really glad that came through! Thanks Wendy for the feedback.

Rated 5 out of 5 stars

Great service

Great service

22 October 2025
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Reply from Fair Go Finance

Thank you for the kind words - much appreciated!

Rated 5 out of 5 stars

Fast loan no fuss

Thanks for the easy application and fast process with this company great to deal with . 5 stars from me .

27 May 2026
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Reply from Fair Go Finance

Thank you for the great review! We're glad the application was easy and the process quick. We appreciate the 5 stars!

Rated 1 out of 5 stars

This company seriously needs to change…

This company seriously needs to change its name because they do not give you a fair go. All you get from the constant rejection.

28 May 2026
Unprompted review
Fair Go Finance logo

Reply from Fair Go Finance

Hi, thank you for your feedback. We're sorry to hear you're disappointed with the outcome of your application.

Our lending decisions are based on responsible lending criteria, and unfortunately not all applications are able to be approved. We assure you that every application is assessed carefully and fairly.

If you'd like to discuss this further, please don't hesitate to contact our team directly.

Rated 5 out of 5 stars

Application process was super smooth…

Application process was super smooth and fast approval and funds transfer.

25 May 2026
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Reply from Fair Go Finance

That's exactly the experience we aim to deliver every time, glad it all came together smoothly for you!

Rated 4 out of 5 stars

It’s fair I guess

I hadn’t had any issues with fair go finance until they had started declining my applications, up until recently when they did approve a loan at a much lower amount than I had requested. They are reasonably easy to deal with, response is ok and funds are usually available quickly.

Establishment fee is a little high, but repayments are reasonable.

2 April 2026
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Reply from Fair Go Finance

Thank you for the honest feedback, and for sticking with us! We're glad we could get something across the line for you recently. Lending decisions and loan amounts are always based on individual circumstances and responsible lending obligations, so they can vary over time - but we truly appreciate your patience and understanding. Hope we can continue to support you down the track!

Rated 5 out of 5 stars

“I’ve had an excellent experience with …

“I’ve had an excellent experience with Fair Go Finance. I’ve now had 4 loans through them and every time the process has been smooth, professional, and stress-free. Their team has always been helpful, easy to deal with, and transparent with everything. I’ve never had any issues or problems, and the customer service has been consistently great. Highly recommend them to anyone looking for reliable finance and good support.”

24 May 2026
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Reply from Fair Go Finance

Hi, wow - four loans in and still recommending us, that truly means the world to us!

Thank you for your loyalty and for taking the time to share such a detailed and generous review. Consistency is something we work hard at, so hearing that every experience has felt smooth and stress-free is incredibly rewarding. We look forward to being there for you again whenever you need us!

Rated 5 out of 5 stars
Fair Go Finance logo

Reply from Fair Go Finance

Hi, thank you for the kind words! Speed matters when you need funds, really glad we could deliver.

Rated 5 out of 5 stars

Easy transaction great service

Easy transaction great service

20 May 2026
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Reply from Fair Go Finance

Hi, thank you for the great review! We're glad to hear the process was smooth and easy, that's exactly what we aim for.

Rated 5 out of 5 stars

I’m so happy with this loan company…

I’m so happy with this loan company very good and very fast when you in some financial situation very glad I’m with you guys customer service was very good.

22 May 2026
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Reply from Fair Go Finance

Hi, thank you so much for the wonderful feedback! We know that financial situations can be stressful, so we're really glad we could be there for you quickly. It means a lot to hear you had such a positive experience with our team!

Rated 5 out of 5 stars

They were very helpful and quick

They were very helpful and quick. We were able to get a bond loan within a few days and are now heading into our new home .

22 May 2026
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Reply from Fair Go Finance

Hi, thank you for the lovely review and congratulations on your new home! We're so pleased we could help make it happen quickly. Enjoy every moment!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with , great experience 😃

23 May 2026
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Reply from Fair Go Finance

Hi, thank you so much for your kind words - we're really glad to hear you had a great experience with us!

Making the process easy and stress-free is exactly what we're here for. We hope to be able to help you again in the future!

Rated 2 out of 5 stars

Waste of time

Absolute waste of time. Imagine earning well over six figures, no debt, and getting referred FROM a company that charges up to 47per cent to someone worse.

24 May 2026
Unprompted review
Fair Go Finance logo

Reply from Fair Go Finance

Hi, thank you for taking the time to leave a review.

We're sorry to hear you felt this way. Lending assessments are based on each individual's full financial profile, and we always aim to offer the most suitable option available to each customer.

If you'd like to discuss your experience further, we'd encourage you to reach out directly at info@fairgofinance.com.au - we're happy to help.

Rated 5 out of 5 stars

I have had many loans now with FairGo…

I have had many loans now with FairGo and I have always found it uncomplicated and fast results

22 May 2026
Fair Go Finance logo

Reply from Fair Go Finance

Thanks so much Philip for your continued loyalty! We love hearing that the experience has been consistently uncomplicated and fast, that's exactly what we strive for. We look forward to supporting you again! 😊

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