Compare Club Reviews 7,318

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's helpfulness, efficiency, and knowledge. Consumers appreciate the representatives' patience in explaining details thoroughly, ensuring they understand everything and feel reassured in making the right decisions. People also value the professional and friendly manner of the consultants, who guide them through the process with calm and informative explanations. Consumers report that the company's representatives are genuinely interested in finding the most suitable options for their needs. The ease of understanding the process and the clarity in explaining complex information are frequently mentioned as positive aspects. Many reviewers express satisfaction with the value for money, noting that the company helped them find better deals and save money on their policies.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Invited

Brianne was very patient, thoroughly explained clearly for me to understand, especially i was very nervous as this is the first Life Policy I've signed up for. She made everything simple to unders... See more

Rated 2 out of 5 stars
Invited

After a lot of time spending on finding out the best deal for my electricity and supplier, I finally trusted compare clup and signed up to who they recommended. Only to find in the welcomepack that t... See more

Rated 5 out of 5 stars

The two people I spoke with, (Wendy at the beginning and Michael at the end of the changeover) were both very helpful and friendly and explained everything very clearly to me. They were both very pati... See more

Company replied

Rated 5 out of 5 stars
Invited

The Compare Club rep I spoke with was friendly and patient. They took the time to understand my needs and answered all of my questions which made the whole process feel easy and stress-free. Their onl... See more

Company replied

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Company details

  1. #15 of 19 best companies in Financial Consultant
  2. #4 of 7 best companies in Health Insurance Agency
  3. #3 of 3 best companies in Life Insurance Agency
  4. #2 of 2 best companies in Mortgage Broker
  5. #6 of 8 best companies in Price Comparison Site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week


Rated 2 out of 5 stars
Invited

After a lot of time spending on finding…

After a lot of time spending on finding out the best deal for my electricity and supplier, I finally trusted compare clup and signed up to who they recommended. Only to find in the welcomepack that they were a lot higher than who I was with already! Time,Trying to revert back, plus extremely hartd to contact the "new supplier" it was all an annoying waste of time!
Cant recommend!

3 September 2025
Rated 5 out of 5 stars
Invited

Brianne was very patient

Brianne was very patient, thoroughly explained clearly for me to understand, especially i was very nervous as this is the first Life Policy I've signed up for.
She made everything simple to understand and follow.
I was thinking of just making an enquiry but never thought I'd actually go ahead on the same day.

Thank you

4 September 2025
Rated 5 out of 5 stars
Invited

I wanted to renew my Life Insurance and…

I wanted to renew my Life Insurance and could not have asked for a better result.
The whole process was straightforward and easy and the Company Representative was pleasent and helpful.
I would recommend anyone to use Compareclub they provide a excellent service.

7 September 2025
Rated 5 out of 5 stars
Invited

Great Experience

The experience of changing to a cheaper electricity company was very easy, thanks to Darren. He sourced a better deal for us and organised the change over. 10/10! Thanks very much.

6 September 2025
Rated 5 out of 5 stars
Invited

Fantastic customer support

I can’t speak highly enough of the customer experience I received. The process was thorough and at no point did I feel pressured to make a decision on whether or not to change provider. Thank you.

7 September 2025
Rated 5 out of 5 stars
Invited

Thank you!

Very friendly, knowledgeable and helpful. Achieved good savings and provided very good insights for future reference. Much appreciated!

7 September 2025
Rated 5 out of 5 stars
Invited
Compare Club logo

Reply from Compare Club

Thank you so much for the amazing 5-star review, Sue! We're thrilled you had a great experience. If you need any further assistance or want to explore more options, we're here to help anytime.

Rated 5 out of 5 stars
Invited

I preferred to stay with the same…

I preferred to stay with the same provider and did.
The tariffs that Compare Club came up with were a lot cheaper.
The process was easy, the consultant was very knowledgeable and competent just wait for the bills now.

7 September 2025
Compare Club logo

Reply from Compare Club

Hi Malcolm,

Thank you for the amazing 5-star review! We’re delighted the tariffs were cheaper and the process was easy, and that our consultant was knowledgeable. If you need any further assistance or want us to keep an eye on options in the future, we’re here to help.

Rated 5 out of 5 stars
Invited

It was really grea experience

It was really grea experience. The person called me was nice and friendly. He explained things, compared plan and provided best plans.

6 September 2025
Compare Club logo

Reply from Compare Club

Hi Akshay, thanks for the amazing 5-star review! We’re thrilled you had a great experience and that our team could help you compare plans and find the best option. If you need any further assistance, we’re here for you. Welcome to Compare Club!

Rated 5 out of 5 stars
Invited

Gentleman Was informed fast and…

Gentleman was informed, fast and efficient. He also had a sense of humour
dealing with an octogenarian not savvy with technology.

6 September 2025
Compare Club logo

Reply from Compare Club

Thank you so much for the wonderful 5-star review, Diane! We’re thrilled you had a fast, efficient experience and that our team member could bring a friendly touch to the conversation. If you need any further assistance, we’re here and happy to help. Warm regards, the Compare Club team.

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