Fabindia Reviews 

very poorly handle and very poor customer care people, i order product on 4th Nev 2023 and today its 09th dec, after calling twice they said product got returned., which i supposed to gift my one of repeat customer, unfortunately Fabindia spoiled it very nicely and they wont deliver back they said no,

poor poor and just poor team

I ordered 4 items from Fabindia website (India) and received 3 of them after 9 days. When I wrote to the customer care asking about the 4th item they said it failed the quality control check and so they are working on delivering the item from a different location and so it was taking time. I told them I had an international travel planned so I need to receive the item in the next 8-9 days. At least if it that is not possible, I asked them to deliver to my US address. They said I needed to place another order from the US website, which means paying extra for the item and the shipping cost. I will not order from the website again.

What went wrong? Everything. From their product to their services everything is wrong, including their website. They are liar, cheater. I have been ordering from so many Indian online shopping site from last 4-5 years and never experienced a quality of products as well services as bad as them (Fabindia). They say in their website that it will come to your door in 10-15 business days, forget about it. They take more than a week to let you know that the product you ordered was not available any more. So their site are never updated. After that they take another two weeks to send the products what were available to them. But the worst part come when you receive the product. This was cheapest products I received and in top of the that the item was totally damaged. I have never received a product as damaged as that. And when I wrote that the products I received was damaged and I want to return, they take one week to respond and the answer is that I have to spent the return shipping for a totally damaged/unusable cheap product. I am sure even if I spend money and send them the product, I will not get my money back as they will say that they did not receive the product as I will not spend the money for priority shipping and to track the shipping. So I just wasted my ~$100, but it's okay, I will never buy anything from them.

Never think again. Frustrating support and crap website. nothing updates online and its hell if you are returning or exchanging products.

E-commerce of Fab India sucks!! The dispatch date says 2 business days but it’s been 4 business days and still no update on when my order will be despatched. The customer service guy said he would expedite and call back but no calls or emails received.

Ordered 2 kurta jacket sets. One arrived in 2 pieces and another arrived as 1 piece. Jacket was missing in it. They don’t honor customer complaints . I will never shop at fabindia again

I had ordered a kurti pant set for rs 850 from them.i had inquired about return policy at that time they don't told me that they will charg 300 for return on WhatsApp. Now there massage is disappeared as they had set like that.i got same set at 550/- on other site so I told them to cancel my order but they don't & delivered.. now for return rs.300 chgs

Recently bought a Linen Woven Chambray Sari for INR 8k, but the color seems to be fading away so soon? If so much money is paid for a single piece of clothing, all we expect is basic quality, yes?
When we called the customer service they were so rude to us and yelled at us. Overrated and overpriced. Stay away.

Ordered white kurta set plus a few other items. The other items arrived but the white kurta set never arrived.
When I complained I was told to wait until they checked their system. After waiting five weeks and numerous emails I was told they cannot do anything and as far as they are concerned the item was delivered. They have no proof that the item was delivered or even despatched

A complete disgrace and very bad customer service.
Do not use this company unless you want to waste your money.

1. 30th April : Bought a top online on fabindia site
2. 6th May: Asked for status as I did not get the product.
3. 7th May: I was informed that my Order # is being prepared for shipping (this could take around 5 days at our end). And that post dispatch, shipment(s) will be delivered within 4-6 business days depending upon zip code.
I asked about delay: Written response by Puneet was: This is to inform that your Order was placed on 3/5/23 and currently it is being prepared for dispatch which could take around 5 days at our end.-Order was placed on 30th April by me
On the call response by Krishnendu : Your system got messed up and the order was never prepared for shipping.
4. 22nd May: I waited for 10 days - and then called your number and asked for status. I was told now they are cancelling as the product is damaged.

Points for FabIndia:
1. No one informed about delay?
2. Order cancelled only when I asked about the status of the order on 22nd May
3. I got 2 different responses -written and over phone
4. FabIndia is unable to handle orders, so why sell? (This is not the first time)
5. Customer support at FabIndia is to harass customers and not support

I ordered an item with pairs to find out after a month that the items were randomly canceled. Customer service does not even know what's going on. The item would show as available, and they won't process it quickly, but wait a month to say it's unavailable, even though I ordered long before. Think twice before you order as you may not receive all that you ordered.

We have ordered a two-piece kurta worth Rs1645. They delivered a completely different kurta worth Rs995. Now they are refusing to sort it out.

We visited Fabindia Experience Centre, 44 Ring Road, New Delhi, and had a fantastic shopping experience. We were assisted by Ranjit Singh Negi, who very patiently helped us select our choices of shirts and dresses etc etc. as well as household decorative items. The price quality relationship is excellent and you can find very beautiful garments for any taste. Highly recommended and hope to go back soon

Horrible material.. after one wash they become like thin paper .. they are expensive for no reason ..

So basically it's just the tag which they are now selling for street products. Cheapest quality, poor finishing and sky high price - will never purchase from them in future

I ordered online for my mom in India. THe order said it takes 5 days to deliver. Even after two weeks, the sarees are not delivered and the customer service people are unable to give useful information. No one should buy from them.

Horrible experiance while visited the shop next day to detach the magnet which was purchased a day before as if stolen from the store. South city kolkata fab jndia cash collection team behavesvery rudely. If you go for exchange if issue with the dress like torned then they will investigate as if for 20k purchase we have intentionally torn the dress of 2.5k for exchnage.