GREAT COMPANY TO ORDER FROM, FAST DELIVERY AND WELL PACKED, I JUST PLACE MY SECOND ORDER WITH THIS COMPANY, THANK YOU FROM A HAPPY CUSTOMER.
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Ordered two bundles of cleaning items.they were delivered very quickly.one had a bottle missing.i emailed fabfinds and zoe helped me.the next day the missing bottle was delivered!!who could ask for... See more
UTTER SCAM. PLACED ORDER OVER 10 DAYS AGO. ROYAL MAIL HAVE BEEN EXPECTING IT FOR OVER A WEEK. CONTACTED COMPANY NUMEROUS TIMES OVER THE LAST WEEK AND HAD NO RESPONSE EVEN THOUGH THEY SAY THEY WILL REP... See more
Order placed easily on the website. After a day or so I was informed that the delivery would be a few days late, no problem. I was then informed that an item was out of stock - received an imme... See more
Company replied
Company details
Written by the company
Discover the ultimate in convenience and great value with FabFinds! Our exclusive relationships with suppliers means you can access the brands you love and the essentials you need all at unbeatable prices. With the click of your finger, you can enjoy bulk-buy discounts and an array of high-quality household, beauty, petcare, food and drink products. Shop with us and experience the quality of the brands you know and love without breaking the bank! Our online shopping experience offers an efficient and effortless solution to acquire your favourite brands and the latest trends without leaving the comfort of your home. We provide the utmost convenience of making sure you have access to the best brands, updated daily, while ensuring a stress-free and hassle-free shopping experience.
Contact info
Desford Road, LE9 2BJ, Kirby Muxloe, United Kingdom
- customer.services@fabfinds.co.uk
- fabfinds.co.uk
4.1
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 week
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Great service and Great Dog Treats.
28 December 2024
Reply from FabFinds Limited
Hello Paul
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Do not order from this company
Do not order from this company! What they advertise is not what you receive. They refuse to send me a pre paid postage label to send the product back, and expect me to pay for the return and loose out on money! Absolutely ridiculous. First and last time ordering from FabFinds!!!!
16 December 2024
Unprompted review
Reply from FabFinds Limited
Hi Abbey
Thank you for your review.
I am sorry you are unhappy with the item you have purchased.
We have sent you what you have ordered. You can return this back to us and we will issue a refund for the item. Unfortunately we cannot send prepaid return labels for items when we have sent the correct item.
I am sorry for the inconvenience caused.
FabFinds LTD
Great products and prices the only…
Great products and prices the only thing is delivery from ordering to receiving is long so easier to buy in shops.
29 November 2024
Unprompted review
Reply from FabFinds Limited
Hello Charlotte
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
I am sorry for the delay in your order reaching you.
Take care, and have a lovely day!
FabFinds Customer Services
DO NOT ORDER TERRIBLE CUSTOMER SERVICE
Terrible customer service, sent me the wrong items and i have to pay to send it back. Will never order from them again. And will literally tell everyone i know. Reporting them to trading standards as showing picture of one thing and then sending me another. Now i have to pay to return wrong thing.!!! TERRIBLE CUSTOMER SERVICE
11 December 2024
Unprompted review
Reply from FabFinds Limited
Hi Lisa
Thank you for your review.
I am sorry you are not happy with the item you have ordered. We have sent the correct the item to you. You can return this back to us and we are more than happy to issue a refund for the returned item.
Many Thanks
FabFinds
Fab finds sent food that is near the…
Fab finds sent food that is near the expiry date, when I complained I am told to return the foods at my expense. Do not trust them to solve your complaint and don’t expect a satisfactory solution, why should I pay for their errors😡😡😡
11 December 2024
Unprompted review
Reply from FabFinds Limited
Hi Graham
Thank you for your review.
I am sorry you are unhappy with the date on the items you have purchased. We have sent these to you with enough date on them. Please return them and a refund will be issued for the items.
Many Thanks
FabFinds
Poor delivery time, order not arrived
I ordered wrapping paper on the 21st of November and it’s the 9th of December and I still haven’t received it yet. It was supposed to be 2-5 working days for delivery
26 November 2024
Reply from FabFinds Limited
Hi
Thank you for your order.
I am sorry you have not received your order.
I am going to look into this and I will get back to you by email.
I am sorry for the inconvenience caused.
Many Thanks
FabFinds
Never Received My Items
ordered on 30th November Never Received My Item First Time In Buying Won't Use This Site Again Everything Cheap Thought I Was Getting A Bargain But No Never Received Them
30 November 2024
Unprompted review
Reply from FabFinds Limited
Hi Nichola
Thank you for your review.
I am sorry your order had not reached you at the time of you posting the review. I have looked at your tracking and it is now showing as delivered. I am sorry for the inconvenience caused.
Many Thanks
FabFinds
jar candles
I've now purchased a number of large jar candles from FabFinds, and those on offer (two for £10.00) have been exceptionally good buys. They're not as heavily scented as Yankee ones but burn well and are pleasantly scented. Consistently prompt and good service from FabFinds.
26 November 2024
Reply from FabFinds Limited
Hello Dr Price
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Was fantastic vfor money various…
Was fantastic value for money various items to choose from.
26 November 2024
Reply from FabFinds Limited
Hello Margaret
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Prompt hassle free order to delivery
Prompt hassle free delivery, no issues with anything from ordering to delivery, thankyou Fabfinds Ltd
28 October 2024
Reply from FabFinds Limited
Hello
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Great service as always
Great service as always! Goods always arrive quickly and well packaged, I’ve never had a problem with this shop.
28 October 2024
Reply from FabFinds Limited
Hello Andrea
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Friendly and efficient service
The customer service agent was so nice, very helpful, chasing up my order which arrived the next day. Nothing was too much trouble. Excellent site to use, great prices too n postage reasonable
29 October 2024
Reply from FabFinds Limited
Hello Heather
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Meirion
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Julie
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
I haven’t received my purchase yet so I…
I haven’t received my purchase yet so I can’t give 5 stars I’m afraid
28 October 2024
Reply from FabFinds Limited
Hi
Thank you for your review. I am sorry your order was delayed.
I can see you have been in touch with us and the issue is now resolved.
Have a nice day!
FabFinds
Reply from FabFinds Limited
Hello Navneet
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Ordered 5 packs of upvc cleaning wipes…
Ordered 5 packs of upvc cleaning wipes on 19th October, received an email informing items were ready to be shipped on 22nd October and to track with Royal Mail. Royal Mail tracking stated that they were waiting for the package, paid £4.95 postage and packing. Emailed fabfinds today 1st November as no package has arrived only to be informed they cannot find my order. Inefficient and would never use this company again.
1 November 2024
Unprompted review
Reply from FabFinds Limited
Hi Rosalind
Thank you for your review.
I am sorry the courier lost your order and we had no more stock available to send a new order. A refund has been issued.
Many Thanks
FabFinds
Utter shambles
Utter shambles. First order they couldn’t locate. Second order….they couldn’t locate! I suspect they didn’t have the stock in the first place.
30 October 2024
Unprompted review
Reply from FabFinds Limited
Hi Stuart
Thank you for your review.
I am sorry this has happened to you.
Many Thanks
Terrible
Terrible.
My candle arrived with dents in it.
Apparently it's perfectly acceptable to gift it to someone like this. But if I want to return it it's at my costs.
Disgusting way to treat a customer!!
With regards to your reply. It's not a feeling. It's a fact!!
24 October 2024
Unprompted review
Reply from FabFinds Limited
Hi Sarah
Thank you for your review.
I am sorry you feel this way.
Many Thanks
FabFinds
Awful company AVOID...AVOID...AVOID
Awful company. 3 to 5 days postage turned into 9 and still don't have my order and I'm being ignored on email. Bought said order for a gift, allowed extra time for postage delays, had to buy another gift from local shop as was needed next day, still no delivery, still no response to my emails
AVOID...AVOID...AVOID...AVOID...AVOID
As for your reply blaming the courier, absolute rubbish, I've been in contact with Amazon Shipping throughout the whole process, you DID NOT tell them when to collect my order. How can they deliver an order when you didn't give them it.
AVOID THIS JOKE SHOP
15 October 2024
Unprompted review
Reply from FabFinds Limited
Hi Hazel
Thank you for your review.
We have replied to your messages and advised we was chasing this up with the courier. We got back to you today and advised the courier has delayed the order but they now have this out for delivery today. You have given no time for us to look into things with the courier, which despite your disagreements we did send it to them they unfortunately did not scan it straight away which is how your order got lost in the first place and also why the tracking looked like we still had this. As advised in the email please let us know if it is not delivered today. Have a nice day.
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