FabFinds Limited Reviews 

8,373
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Order placed easily on the website. After a day or so I was informed that the delivery would be a few days late, no problem. I was then informed that an item was out of stock - received an imme... See more

Company replied

Rated 5 out of 5 stars

I've now purchased a number of large jar candles from FabFinds, and those on offer (two for £10.00) have been exceptionally good buys. They're not as heavily scented as Yankee ones but burn well and a... See more

Company replied

Rated 5 out of 5 stars

Ordered products for the first time from this company. Had many problems with Parcelforce who kept saying (on 4 separate occasions and after many long calls to thei complaints department who are usele... See more

Company replied

Rated 1 out of 5 stars

UTTER SCAM. PLACED ORDER OVER 10 DAYS AGO. ROYAL MAIL HAVE BEEN EXPECTING IT FOR OVER A WEEK. CONTACTED COMPANY NUMEROUS TIMES OVER THE LAST WEEK AND HAD NO RESPONSE EVEN THOUGH THEY SAY THEY WILL REP... See more

Company details

  1. Warehouse store

Written by the company

Discover the ultimate in convenience and great value with FabFinds! Our exclusive relationships with suppliers means you can access the brands you love and the essentials you need all at unbeatable prices. With the click of your finger, you can enjoy bulk-buy discounts and an array of high-quality household, beauty, petcare, food and drink products. Shop with us and experience the quality of the brands you know and love without breaking the bank! Our online shopping experience offers an efficient and effortless solution to acquire your favourite brands and the latest trends without leaving the comfort of your home. We provide the utmost convenience of making sure you have access to the best brands, updated daily, while ensuring a stress-free and hassle-free shopping experience.


Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(8,373)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order came quickly I was very pleased…

Order came quickly I was very pleased with the delivery it came in 6 days and I was very happy with my order I will definitely use this company again

7 February 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hi Pauline
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.

Rated 5 out of 5 stars

As usual I went on the site seen what i…

As usual I went on the site seen what i needed ordered it and before long was delivered to the house can't expect better than that many thanks

27 February 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hi Henry
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.

Rated 5 out of 5 stars

Perfect just want i need

Straight forward to order great price and quick delivery

12 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hi Sheila
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.

Rated 5 out of 5 stars

Hassle free order.

Quick service and the product I was looking for at a very competitive price. Easy ordering and good communication.

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Mary
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 2 out of 5 stars

Advertised a certain item from what was…

Advertised a certain item from what was on sale and I was sent something different.

* it states it is available in 3 different designs chose at random. However, the frog is not in stock at all so there should not be a picture on there of it.

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hi. Thank you for your review.
I am sorry you are unhappy with the pet toy you were sent.
We have not sent you something different. It does state on the website listing that it is an assorted design, and you have been sent one of these designs. This is clearly advertised.
Many Thanks
FabFinds

Rated 5 out of 5 stars
FabFinds Limited logo

Reply from FabFinds Limited

Hello Patricia
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 2 out of 5 stars

Don’t use if you live in Scotland!

Potential to be a great place to buy online however this site is one of those that sadly scams people that live in Scotland charging extortionate rates that are completely unjustified. I work for a UK postal company and therefore know it costs no extra to ship to Scotland. Website also continually sends emails about free delivery if you spend a certain amount of money. Additionally it states clearly that this offer applies to mainland Britain only. As l live in Inverness (clearly in mainland Britain) l should be included in this but still get stung for a £9.99 shipping fee per order. So why use them? Because l am purchasing a discontinued item that l can’t buy anywhere else. Once this is gone l will no longer use this website.

Edit: Thank you for your reply and l appreciate your comments regarding higher charges for shipping to some areas however as l mentioned in my original review as an employee of a well known royal backed uk wide parcel company (which is coincidentally the company you are using) l can confirm there is no justification for extra charges as it costs no extra to ship to mainland Scotland. Any explanation for you changing extra therefore would be appreciated!

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hi.
Thank you for your review.
I am sorry you are not happy with the postal charges.
We do make customers aware that postal charges to the Scottish Highlands, Islands as well as Channel Islands and Northern Ireland incur a higher charge. Please message us if you would like us to opt you out of receiving marketing emails, or alternatively there is an unsubscribe link at the bottom if you wish to no longer receive emails. Unfortunately when we send the emails we do not know whether you would eligible for free shipping.
Many Thanks
FabFinds

Rated 1 out of 5 stars

NEVER RECEIVED PRIZE

Won a prize from them on Instagram & never received - had to chase it for over 5 weeks. No one responds and never received prize even though it was publicly announced

8 January 2025
Unprompted review
FabFinds Limited logo

Reply from FabFinds Limited

Hi. Thank you for your review.
I am sorry you have not received this, I have replied to your email and we are looking into this.
Many Thanks

Rated 5 out of 5 stars

Easy to use site the products I’ve…

Easy to use site the products I’ve bought I’ve been very happy with the hanging dehumidifier bags for the wardrobe are excellent

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Elaine
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Great candles the aromas are awesome…

Great candles the aromas are awesome thank you 😊

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Chris
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

They always ship quickly

They always ship quickly. Items are neatly packed.

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Jeanette
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Fantastic products

Fantastic products. Easy to order website. Delivery by Amazon is great. Overall, a very happy lady 😊

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Ordered my items and they were…

Ordered my items and they were delivered on time. Very pleased with the service.

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Catherine
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged and just as described and needed

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Carly
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Great value for the wool arrived on…

Great value for the wool arrived on time will buy again

27 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Sonia
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 3 out of 5 stars

Would be better if the paper item wasn't folded to fit the envelope

Nice product (in theory), quick shipping, good price... If only they hadn't folded it in a small envelope... Who wants to give a gift in a damaged gift bag to someone? I'll have to buy another one somewhere else.

10 January 2025
Unprompted review
FabFinds Limited logo

Reply from FabFinds Limited

Hi Julie
Thank you for your review.
I am sorry this was sent you folded, I have spoken to the packing team as we do not want items sent in this way.
A refund has already been issued to you as per our emails.
Many Thanks
FabFInds

Rated 5 out of 5 stars
FabFinds Limited logo

Reply from FabFinds Limited

Hi
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.

Rated 5 out of 5 stars

BEST BUYING EXPERIENCE ... EVER !!!

To start with.. a dozen generously discounted candles in jars...
Next... a reasonable delivery cycle for the 12 fragile and heavy candles...Packed in 2 strong cardboard boxes each partitioned off with slots and well placed bubble wrap.. I'm next to 90 and ..the delivery man carried the heavy box and set it safely down...YES.. PERFECT !

3 January 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hi Sheila
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products. What a lovely delivery person!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.

Rated 5 out of 5 stars
FabFinds Limited logo

Reply from FabFinds Limited

Hello Paul
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company! What they advertise is not what you receive. They refuse to send me a pre paid postage label to send the product back, and expect me to pay for the return and loose out on money! Absolutely ridiculous. First and last time ordering from FabFinds!!!!

16 December 2024
Unprompted review
FabFinds Limited logo

Reply from FabFinds Limited

Hi Abbey
Thank you for your review.
I am sorry you are unhappy with the item you have purchased.
We have sent you what you have ordered. You can return this back to us and we will issue a refund for the item. Unfortunately we cannot send prepaid return labels for items when we have sent the correct item.
I am sorry for the inconvenience caused.
FabFinds LTD

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