FAB Appliances Reviews 461

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought induction hob and teppan yaki grill. Arrived within 4 weeks as expected - discussed stock issues beforehand. Really good communication, sent by Dhl and packed really really safe. Definitely wil... See more

Rated 5 out of 5 stars

Bought an extractor fan extension, when it arrived part of it was broken. We contacted fab appliances and they sent a replacement. It took a while as of covid but part arrived. Price when we bought wa... See more

Rated 5 out of 5 stars

I emailed about a smeg oven and hob before purchasing and the communication was very good. I got an estimate date of arrival. The oven and hob arrived in one piece, well wrapped and no damages. I al... See more

Rated 5 out of 5 stars

Was not sure at 1st never bought anything from FAB appliances before nore did i ever hear of them. However communication was great fast reply. And shipping was done faster than advertised. Thank yo... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Online shop of kitchen appliances and accessories of the best Italian and European brands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

461 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, even before we purchased. Answered all our questions promptly, shipping courier they use was excellent, updates all the time and arrived when CS said it would. Friendly, easy and would use again. Oh and also great value!

20 February 2021
Rated 4 out of 5 stars

Just professional.

Apart from a misunderstanding whether my items were in stock or not, and after I wrote to them to clarify the reason for a delay I did or expect, the delivery went well including with follow-up notifications. The delivery match what I ordered, well packaged, and now I own premium design door handles which I could never buy in my country. Prices, including international delivery prices, are not exaggerated. Customer service is efficient but slightly chilly

12 February 2021
Rated 5 out of 5 stars

Reliable company

Because of the Covid-19 pandemic I had to wait a long time for my product, but I understand it.
The comunication was excellent and because of that I feel secure.
Thanks for the options of delivery of getting my money back.
I´m happy about my Teppanyaki.
Regards

11 February 2021
Rated 5 out of 5 stars

Fab Appliances Smeg Hob

My transaction which my son carried out for me was handled very efficiently and any queries or questions answered. The whole process was very positive and regular emails were sent to update the delivery. Hob arrived and well packaged for a safe journey!

Thank you

9 February 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, all questions answered quickly. I ordered from Ireland and I received my items ahead of expected.
Very happy with this company.

7 February 2021
Rated 5 out of 5 stars

I am really pleased with the service I…

I am really pleased with the service I received from FAB appliances. The product was cheaper than buying from a UK company. My product was delivered post Brexit and DHL were wanted me to pay extra taxes. However Fab Appliances dealt with this most efficiently and.the charges were dropped. Thank you

29 January 2021
Rated 1 out of 5 stars

Very unhelpful

Very unhelpful , they are the uk supplier of shock taps and the one I wanted from the schock website they said they couldn't get for me .....figure that one out.
The one I ordered took and a month to arrive and then had to send back as it had 4 flexi pipes coming off of it which wasn't mentioned on the website and I only had 2 like most taps

24 January 2021
Rated 5 out of 5 stars

Great workmanship.

We ordered a tap for our new kitchen. Had to come from Italy. Was really worried about what it would be like in reality. IT IS AWESOME!! We are over the moon with Product Service and Delivery. Would definitely use Fab Appliances again 👍

22 January 2021

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