Ezilend Reviews 2,328

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making the entire process smooth and straightforward. People consistently highlight the excellent service and efficient user experience, noting that everything was clearly explained and constantly updated. The customer service is often described as outstanding, with many appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the ease with which their needs were met, often exceeding expectations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, smooth, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and clarity... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. #5 of 28 best companies in Non-Bank Financial Service
  2. #3 of 19 best companies in Financial Consultant

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ezilend name says it all really

I Used Machiel at Ezilend To get finance for my new car. He went above and beyond for me. He has great knowledge not only on finance but in the car industry as well.
He is honest and realiable. Even helped me communicate with the dealer and helped me with my insurance for the car.
All the documents he required i did in one go not backwards and fowards.
Honestly was an easy experience.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Cindy was amazing

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are so grateful for her help and support through this process and would highly recommend her.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Very respectful

Very respectful, they went above and beyond to help me achieve my goal and worked with me through every step.

28 September 2025
Rated 5 out of 5 stars

I’d like to give a big thank you to…

I’d like to give a big thank you to Machiel and the team at eziland . I have seen Machiel a few times over the years with getting various different loans . They always help me out as well as getting back to me with a great rate. My experience with Ezilend was great and I’m sure I will be back to speak with Machiel in the near future.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Cindy from Ezilend was beyond AMAZING…

Cindy from Ezilend was beyond AMAZING from my first online contact on Saturday night to complete settlement by Monday afternoon
Could not have asked for a more efficient and supportive Broker …. Cindy went above and beyond and complete communication all through the process making it stress free through the entire process .. Thankyou again Cindy

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Very professional service by Jon made everything very easy for me, if I didn’t understand something he explained it to me. Very quick approval .

20 September 2025
Rated 5 out of 5 stars

Great service

We found Machiel to be extremely helpful and very patient in dealing with an unusual and difficult scenario.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

The service was brilliant and the…

The service was brilliant and the customer even though the wait time that long but understand the procedures where satisfy
I recommend Michael is a top financial officer. Satisfy our needs and once thanks Michael

13 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look