Ezilend Reviews 2,329

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making the entire process smooth and straightforward. People consistently highlight the excellent service and efficient user experience, noting that everything was clearly explained and constantly updated. The customer service is often described as outstanding, with many appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the ease with which their needs were met, often exceeding expectations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, smooth, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and clarity... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. #5 of 28 best companies in Non-Bank Financial Service
  2. #3 of 19 best companies in Financial Consultant

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Disgusting interest rates. Liars. Do not recommend this company.

28 November 2025
Unprompted review
Ezilend logo

Reply from Ezilend

At Ezilend we are proud to have a range of over 35 lenders in order to find the best approval for our clients. Loan approval interest rates vary from lender to lender depending on an applicant's profile and credit history. Whilst we strive to provide the best loans at the best rates and present those offers to our clients, there are some instances where our customers expectation cannot be met.

Rated 5 out of 5 stars

Adam was fantastic

Adam was fantastic – he really went the extra mile in trying to find me the best way and outcome from my finance solutions. He didn’t give up until he came to something that I was not surprised but over the moon and happy with the outcome in regards what rate I would be paying and how I was able to consolidate my credit card while still being able to get finance approved for my motorbike. Definitely a great surprise and a fantastic outcome for me.

24 November 2025
Rated 5 out of 5 stars

Above expectations.

Ruby and Ollie made The whole process of applying for my car loan easy. I didn’t think I would be approved when I applied but I needn’t have worried. Everything went smoothly and I pick up my new car next week.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

My broker Machiel was so easy to work…

My broker Machiel was so easy to work with. For my first loan ever I thought it would be beyond me but Machiel was clear, easy to speak with and didnt waste time getting me the best deal. Now I'm driving my new car and so super happy. Thank you!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Machiel. Extremely helpful and knowledgeable.

Machiel was extremely helpful and took the worry out of trying to find a suitable loan. His professionalism, friendliness, knowledge and personality made dealing with him a pleasure. I would highly recommend talking to Machiel for any loan queries that you may have. I cannot express how grateful I am to have someone like Machiel to help and support me through this process.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, Jon worked seamlessly with my broker. Very approachable, sense of humour and ver professional. I will highly recommend him 😊

11 November 2025
Rated 5 out of 5 stars

Fantastic service

Alex was wonderful! Saved me so much time comparing lenders, was really knowledgeable, helpful and proactive throughout the process. I got a great rate, finance that matched my needs and even saved money with my insurance. Highly recommend!

10 November 2025

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