Very good customer service. Fast shipping. I was excited to order a mascara for dry eyes even though it was very expensive. Unfortunately, the mascara flaked all under my eyes at the end of the day.... See more
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Review summary
Created with AI, based on recent reviews
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Very impressed with the speed of delivery! I placed my order in the evening, and received the package 3 days later. Was also happy to see that the price was slightly cheaper than my local Optometrist'... See more
It’s a very positive experience dealing with you. Parcel comes on time perfectly wrapped. Thank you very much. Have a great day. Micheline Belley
Love the DE3 Omegas for my dry eyes. No bad burps after taking and a noticeable difference in the eyes. I gave these up in favour of buying a Canadian-made but I’m back. I can’t find any Canadian-made... See more
Company details
- Health and Beauty Shop
- Beauty Supply Store
- Cosmetics Store
- Eye Care Center
- Online Pharmacy
- Vitamin and Supplements Store
Written by the company
Shop from 300+ doctor-approved, premium eye care, eye safe supplements & clean cosmetics. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.
Contact info
4505 Rue Cousens, H4S 1X5, Montreal, Canada
- 1-844-442-3937
- info@eyedropshop.ca
- eyedropshop.ca
4.8
Excellent
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Good experience overall
Drops were easy to order on-line. I got a 10% discount for being a first time customer. Service was excellent. Tracking of the package was straightforward and accurate, and delivery was fast. Good experience overall.
27 October 2025
Fast service
14 October 2025
I am familiar with the product so any…
I am familiar with the product so any comments relate to the service I received. My eyedrops were well packaged competitively priced and received earlier than I expected. It was a pleasure to support a Canadian business rather than supporting Amazon.
14 October 2025
Consistent service and fast shipping
Easy to order using the website as well as look at other possible eye products on the market including customer reviews. Shipping has always been fast and convenient hence why I buy from Eye Drop Shop whenever I need to restock.
10 October 2025
Super service with a great choice of…
Super service with a great choice of available products.
14 October 2025
They are just WOW!!
They are just WOW!! They reply so quickly and offer so much assistance. They are so kind and such a pleasure to speak on the phone with. They have always offered solutions and speedy delivery. I 100% recommend shopping with them.
8 August 2025
Unprompted review
Trusted Product, Disappointing Service: OPTASE Drops from EyeDropShop
My ophthalmologist recommended OPTASE Dry Eye INTENSE Drops, so I placed an order with EyeDropShop on 3/18/25, including a subscription to save 10%. By early April, I still hadn’t received my order. After chatting with customer service around 4/1/25, I was informed the product was on backorder but expected to ship the following week. When I followed up again today (4/10/25), they repeated the same update—still on backorder, expected next week. Frustrated, I canceled my order and requested a refund, which was processed promptly.
While OPTASE is a trusted product, my experience with EyeDropShop was disappointing due to poor communication about stock availability. I’ve since ordered the drops from a local big-box store. It cost slightly more but will be delivered today—much more reliable!
10 April 2025
Unprompted review
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