Very good customer service. Fast shipping. I was excited to order a mascara for dry eyes even though it was very expensive. Unfortunately, the mascara flaked all under my eyes at the end of the day.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very impressed with the speed of delivery! I placed my order in the evening, and received the package 3 days later. Was also happy to see that the price was slightly cheaper than my local Optometrist'... See more
It’s a very positive experience dealing with you. Parcel comes on time perfectly wrapped. Thank you very much. Have a great day. Micheline Belley
Love the DE3 Omegas for my dry eyes. No bad burps after taking and a noticeable difference in the eyes. I gave these up in favour of buying a Canadian-made but I’m back. I can’t find any Canadian-made... See more
Company details
Written by the company
Shop from 300+ doctor-approved, premium eye care, eye safe supplements & clean cosmetics. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.
Contact info
4505 Rue Cousens, H4S 1X5, Montreal, Canada
- 1-844-442-3937
- info@eyedropshop.ca
- eyedropshop.ca
4.8
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You brought my order to my door
24 April 2026
Order came quickly
25 March 2026
Easy to shop website
Easy to shop website, items arrived quickly and well packed, exactly as advertised, no complaints!
23 February 2026
I order regularly from Eye Drop Shop
I order regularly from Eye Drop Shop, and am always pleased with their pleasant and helpful customer service, responsiveness and quick delivery!
23 February 2026
Information re delivery is the best
Easy to shop online but delivery is the best. Informed from when they are preparing the shipment to after delivery.
23 February 2026
Stolen Package/Quick Solution
My order with them got stolen on the delivery day. Not only they were super understanding of the situation, but they sent me right away another package for free. They even require that the new package would be only delivered with signature to be sure it doesn't get stolen again. Big shout out to Lily Rose at customer service for your kindness and professionalism ! Will reorder with them for sure !!
25 February 2026
Unprompted review
Amazing customer care and truly some of…
Amazing customer care and truly some of the kindest people.
12 February 2026
Unprompted review
Great service
29 December 2025
Great company that cares for their customers
Good variety of products,good explanations of how each product helps.
29 December 2025
PRN delivers amazing eye vitamins and…
PRN delivers amazing eye vitamins and they have saved my eyesight
29 December 2025
DE3 Omegas - Repeat Purchase
Love the DE3 Omegas for my dry eyes. No bad burps after taking and a noticeable difference in the eyes. I gave these up in favour of buying a Canadian-made but I’m back. I can’t find any Canadian-made product that compares. I can only hope the price doesn’t skyrocket because of tariffs.
24 November 2025
Good experience overall
Drops were easy to order on-line. I got a 10% discount for being a first time customer. Service was excellent. Tracking of the package was straightforward and accurate, and delivery was fast. Good experience overall.
27 October 2025
Fast service
14 October 2025
I am familiar with the product so any…
I am familiar with the product so any comments relate to the service I received. My eyedrops were well packaged competitively priced and received earlier than I expected. It was a pleasure to support a Canadian business rather than supporting Amazon.
14 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.