Eye Correction Centre Reviews 

780
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, highlighting their helpfulness, kindness, and ability to put people at ease. Many reviewers commend the clear and detailed explanations provided, ensuring they feel informed and confident about their treatment options and procedures. The user experience is frequently described as smooth and trouble-free, from initial consultations to follow-up care, with many achieving excellent and transformative vision results. Reviewers are particularly impressed with the quick response times from the administrative team and the overall efficiency of the service. The care received is often described as second to none, with many expressing gratitude for the personalized attention and support throughout their journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, care, and clear... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and excellent care... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional and pleasant demeanor... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers finding the procedures... See more

Product

Consumers are thrilled with the product, reporting significantly improved vision that often exceeds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more

Rated 5 out of 5 stars

It was lovely to meet Mr Hickley. He was most pleasant. He conducted his inspection carefully and focus. Asking the right questions to get a diagnosis. And then explanation to to limit the symptoms... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

5.0

Excellent

TrustScore 5 out of 5

780 reviews

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No recent history of asking for reviews

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5.0

All reviews

(780)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cataract Surgery

Had my cataract surgery back in June this year (2024) and the whole procedure went very smoothly with excellent service from The Correction Centre, Spire Abergele Clinic and from my Consultant Say Aun Quah who performed the surgery. I received excellent treatment all round, the surgery itself was painless and the results are amazing! I would thoroughly recommend.

19 October 2024
Rated 5 out of 5 stars

Problems with my vision were resolved

Problems with my vision were investigated thoroughly and the causes discovered. These and the possible remedies were carefully explained which was very reassuring.
The procedures decided upon were carried out most effectively which has led to a great improvement in my vision.
Everything was carried out in such a professional manner as to ensure confidence, all of which was justified.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Cataract and YAG surgery

I had cataracts in both eyes and my optician recommended Mr Quah as an excellent surgeon. She was right and the lens replacement process was completed by Mr Quah over 2 days.the process was well explained and Mr Quah has a friendly personable manner which makes you feel at ease.the result was better than expected and gave me 20/20 vision again after 60 years. Mr quah explained that I may need to have some further YAG laser treatment due to the lens capsule obscuring the lenses.this has just been carried out in a 60 second procedure and my vision is again 20/20. Many thanks to a real professional.

26 September 2024
Rated 5 out of 5 stars

Fantastic clinic.

For the past few years I was having problem wifh my eye sight. I have been nearsighted majority of my life but recently a whitish fog started appearing and my vision was getting worse. I went to few well known optitians and my the answer was always same. "Tired eyes". My vision was getting worse. I decided to go to a private clinic and after a research I found Spire Eye Correcion Centre and I don't regreat it.
My 1st consultation was very thorough.
Dr Goel and Dr Maqsud were very friendly and professional. English is not my 1st language so I was very anxious but they were very patient with me and I felt very conftable.
I was diagnosed with cataract and offered a laser surgery. Within a month I had my 1st surgery and a week later 2nd.
The laser treatment took only about 20min. No pain, just slight discomfort but nothing major. I was given eyedrops to take while my eyes were healing. I was given thorough explanation of the aftercare and withing a week after treatment my eyes were healed. My vision is superb. For the 1st time in 50 years I dont have to wear glasses. I only have to wear them for reading now. I am very happy I have chosen this clinic and I would reccomend it to anyone.
Thank you so much to all the staff at the clininc and wish you all the best.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING is the best way I can describe…

AMAZING is the best way I can describe my experience.
I’ve wore glasses and contact lenses for years .I’ve had new lens and feel amazing its like a miracle. The feeling of been free from glasses snd contacts is a life changer. I just can’t wait to swim without glasses and go on holiday. Mr Goel is very professional and friendly i trusted him 100%.💯 the operation is quick and pain free .
The staff are helpful and will do anything for you 👍 I can’t fault the aftercare 💕If you’re thinking of having Lens replacement DO IT ,its a life changer I’m two weeks post op and I can read everything without glasses.I can drive with no glasses 👓 no more glasses 🤓. Yesssss before the op you have a full health screen on you eyes to make sure you’re suitable for the Operation .
I live alone and managed my eye drops 4 times aday .
You’re given a 24 hour telephone number after the op to ring if you have any concerns .
You’re well looked after by all the staff and Mr Goel .
I highly recommend lens replacement. 👓👓👓👓👓👓
NO MORE GLASSES
Thank you ☺️
🤓🤓.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience

My consultation with Mr Hickley was very positive, everything about my procedure was explained thoroughly and I left feeling confident that I have made the right choice. Mr Hickley's nurse Lindsay was also very nice and made me feel very comfortable.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Mr Sid Goel and his lovley team

Consultant Mr Sid Goel is an exceptional ophthalmic surgeon who prioritises patient care. At my first appointment it was evident that Dr Goel listens and cares about his patients’ well-being and outcome, and that set him apart from the two previous consultants I had previously seen. Mr Goel ensured that all my questions, of which I had many! were answered and my expectations were well managed.
Mr Goel made it clear that not all surgery was suitable for all and counselled/ guided me towards the most suitable procedure. I had two procedures, cataract/ correction at Hessel Centre, the whole team were great throughout. I felt safe, well cared for and comfortable. Quick recovery and my sight fantastic.
I highly recommend Dr. Sid Goel and his team to anyone seeking an ophthalmic surgeon,

22 May 2024
Unprompted review
Rated 5 out of 5 stars

The Eye Correction Centre gave me…

The Eye Correction Centre gave me confidence in their service, Mr Goel reassured me when my eyes had scarred after my Lens replacement surgery, which was quickly corrected with Laser treatment.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Consultation with Mr Nicholas Hickley

My initial collection from reception was very friendly, the clinical nurse was professional and helpful. Mr Hickley was friendly and kept me informed of procedure. I have since had the need to contact the clinic and the response was quick and helpful.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

A Centre of Excellence!

A Centre of Excellence!
Professional, friendly, full information, and pre-op investigations on-site. The Expertise of Mr. Goel and his Associate, and all his Staff, from beginning to the completion of surgery were calm, reassuring and fully professional. I can’t recommend the whole experience highly enough!

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I was seen quickly and was reassured regarding my eye condition. All the staff were very polite and friendly.
My consultant was very knowledgeable about my eye condition, and I will not hesitate to get in touch should my condition change. I would most definitely recommend here.

24 July 2024
Rated 5 out of 5 stars

An excellent patient experience

Mr Say Aun Quah removed a cateract for me. He did an excellent job and was very reassuring throughout the whole process. All appointments and communications were well planned and convenient. Mr Quah and his team gave me an excellent patient experience.Thank you.

12 August 2024

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