Eye Correction Centre Reviews 775

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and kindness, making them feel at ease and confident throughout their interactions. The service provided is frequently described as excellent, with many highlighting the efficiency, clear explanations, and thorough care received from initial consultation to aftercare. People are particularly impressed with the detailed explanations of procedures, the quick response times from the administrative team, and the overall smooth user experience. Many reviewers expressed gratitude for the significant improvement in their vision and the life-changing results achieved through the treatments.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism, care, and... See more

Service

Clients share positive opinions on service, consistently praising the exceptional care, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the clear... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the flawless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had lens replacement surgery with Mr Goel and have been very impressed with the care I received throughout the whole process. He explained everything clearly, and was reassuring when I had... See more

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

775 reviews

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Rated 5 out of 5 stars

Outstanding eye care

After several months of unresolved issues with my eyes, on recommendation, I went to see Mr Hickley at the Eye Correction Centre, Abergele.
Mr Hickley was very friendly, pleasant and professional and immediately put me at ease. After a thorough examination he was able to diagnose exactly what my problem was and clearly explained the possible solutions available.
I would highly recommend Mr Hickley and his team.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Lens replacement

I have had life long poor vision and finally plucked up the courage to explore the options of corrective surgery. After being referred to Mr Goel by my optician I was pleased to hear that he could offer me the corrective surgery to hopefully enable me to have less dependence on glasses. Mr Goel spent a lot of time and effort discussing the pros and cons of the procedure which enabled me to make a fully informed decision regarding the procedures. He was patient and kind in his manner whilst answering all my questions. I had the lens replacement surgery which was successful and resulted in the most achievable outcome for my particular visual problems. The unexpected final result of having not to wear glasses at all has been life changing and I am immensely grateful everyday

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Eye surgery with Mr. GOEL

A big thank you to Mr Goel. Due to his expertise, the results of my bilateral cataract extraction are amazing..Words that come to mind are dedicated,exemplary, meticulous. communicative, Professional and kind and caring. I am so grateful.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I received exactly the clarification I was seeking

I had an appointment within 2 days of my first enquiry. I received a very clear and honest clarification of my eye condition with clear guidance and reassurance that currently no treatment is my safest option in preserving remaining eyesight. The verdict was delivered with kindness and compassion. I was seeking a second opinion and my mind was put at rest that I am receiving good care within the NHS. I was able to have a very frank conversation about my situation.Thank you Nick.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Successful Cataract Surgery

I am a 66 year old woman and had quite severe myopia and cataract.
I had bilateral cataract surgery nearly a month ago, performed by Mr Mr Say Aun Quah via the Eye Correction Centre in Abergele. The procedure went very smoothly and I now have excellent distance vision and can also read without glasses.
The care I received from Mr Quah and his team from initial consultation, through the procedure and after care, was excellent. Mr Quah oversaw the entire process, which was very reassuring.
I suffer from claustrophobia, and take anti-platelet medication after a stroke so was very apprehensive about having the surgery. Mr Quah and his team were both very patient and helpful and saw me through in a very caring manner.
I would highly recommend Mr Quah and the Eye Correction Centre to anyone considering this surgery.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great care

Mr Hickley and his team were kind and courteous at all times. Listened carefully to my request and we agreed an appropriate treatment. It took just 2 weeks from the consultation to the treatment.
Mr Hickley talked me through what he was doing throughout the treatment and answered questions clearly.
The nursing staff were also kind and chatted to ensure all was well for
Me and gave reassurance. I was clear on what I needed to do myself as part of the post treatment and have a follow up appointment shortly.
I have never used private health care before, but would certainly recommend Mr Hickley to anyone for their own needs and care.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Experience Multifocal Lens Replacement Surgery

I have experienced the most amazing professional friendly care over the last few months from Mr Quah and his team at the Eye Correction Centre UK. From my initial consultation, right through to surgery and follow up after care appointments, liaising with his lovely secretary, care and attention has been second to none. I have had 'Refractive Mutifocal Lens Replacement' surgery. I wasn't recommended from anyone to see Mr Quah, I didn't know of anyone who had had this type of procedure. It was only by chance that I came across him, after looking through reviews on the Macclesfield Spire Regency Hospital website. I had my surgery performed by Mr Quah at Wilmslow Private Hospital. My care there, from Mr Quah's diagnostics technician, the theatre team and all staff I came into contact with was superb. My distance and reading sight is totally restored to what it was as a teenager. I didn't feel any pain at all during the procedure or thereafter. I can't thank Mr Quah enough. He is exceptional. He demonstrated such deep specialised, extensive knowledge and skill. Mr Quah is so kind and friendly, he didn't make me feel I couldn't ask any questions at all. An expert in his field. I am over the moon with the results from my multifocal lens replacement eye surgery and wouldn't hesitate recommending you and your team. Why would anyone not want this type of surgery, to be glasses free and never get a cataract in the future, it's life changing. I know I won't need to, but I would do it all over again in a heart beat. Thank you so much Mr Quah you are and have been incredible.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

SMILE Eye Surgery by Dr. Goel

Dr Goel performed SMILE Eye Surgery on my eyes in September and he did a brilliant job. I was quite nervous about the procedure, but he made sure I stayed calm throughout it all, and the whole procedure only took a few minutes! Aftercare was also really good and elaborate.

My eyes only hurt a bit on the first day, and the next day my vision was already good enough to drive! Though they were still quite sensitive to light, got tired quickly and I struggled with reading from a screen. This is still improving in week 3, but it is almost perfect already!

The Eye Correction Centre was also really flexible with me being able to visit different centers in the country, due to me living quite remotely.

Thank you and would recommend!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly proficient service.

Highly proficient service delivered in a friendly manner.
Mr Hickley to the time to explain the process and risks in a way that reassured me.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Sid Goel, Cataract surgery

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a friendly manner. The procedures for cataracts were with minimal discomfort and healed quickly.
I would fully recommend Mr Goel. and his team at Spire Hesselwood, Hull

18 September 2025
Unprompted review
Rated 5 out of 5 stars

I saw Mr Quah

I saw Mr. Quah. He has been excellent from first consultation to operation and follow up care. So much so I have been recommending him to friends and family.
All the staff were excellent and facilities great.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Mr Goel made my experience excellent

Mr Goel and the staff at Lincoln Hospital made my experience excellent. Mr Goel's Secretary, Kayleigh, kept me informed about appointments and admission times. I couldn't be more pleased with the removal of my cataract.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Successful cataract removal

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele.
Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and efficient. I was kept informed of the procedures and any follow up that may be required at all times and he answered all of my questions. I would not hesitate to recommend Mr Quah or Spire and would use them again if necessary. A very pleasant experience under the circumstances.

4 August 2025
Unprompted review

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