Eye Correction Centre Reviews 

780
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, highlighting their helpfulness, kindness, and ability to put people at ease. Many reviewers commend the clear and detailed explanations provided, ensuring they feel informed and confident about their treatment options and procedures. The user experience is frequently described as smooth and trouble-free, from initial consultations to follow-up care, with many achieving excellent and transformative vision results. Reviewers are particularly impressed with the quick response times from the administrative team and the overall efficiency of the service. The care received is often described as second to none, with many expressing gratitude for the personalized attention and support throughout their journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, care, and clear... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and excellent care... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional and pleasant demeanor... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers finding the procedures... See more

Product

Consumers are thrilled with the product, reporting significantly improved vision that often exceeds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more

Rated 5 out of 5 stars

It was lovely to meet Mr Hickley. He was most pleasant. He conducted his inspection carefully and focus. Asking the right questions to get a diagnosis. And then explanation to to limit the symptoms... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

5.0

Excellent

TrustScore 5 out of 5

780 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(780)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To say your treatment has been…life-changing

To say your treatment has been life-changing is not an understatement! Best vision I've had in 10yrs and actually looking forward to you treating my other eye later this year.
Calm and professional at all times as well as having an excellent support team, keeping me updated and cared for.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

It was very easy to make my…

It was very easy to make my appointment. Having been referred to the nhs by my optician I was frustrated by the blurriness I was experiencing in one eye after having lens exchange a few years ago.
I was seen within a week, given a fixed price and had the laser treatment the same afternoon. Mr Goel was friendly knowledgeable reassuring and professional.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Both Mr Hickley and Lindsey are very caring people.Polite and helpful in explaining the situation. I felt I was in safe hands.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

I would recommended My Say Aum Qhah to anyone thinking of having lens replacement

Mr Say Aun Quah has given me a new lease of life. It is amazing to be glasses free after wearing them for over 50 years. I’ve enjoyed wonderful summer holidays and more especially skiing, having the freedom to see clearly even in a white out. I would recommend this procedure to everyone. It’s so easy and pain free! Mr Aun Quah and his team put you at easy straightaway and explain what is going on at all times.

15 October 2024
Rated 5 out of 5 stars

Exceptional medical professional

Mr Hickley always provides the highest level of diagnosis, advice and treatment I have ever experienced from a medical professional. Also his exceptional interpersonal skills make every consultation and treatment a pleasurable experience.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Bravo to Dr Say Aun Quah!

Dr. Quah is a true gem! He is a major specialist and surgeon whose availability for consultations to those of us who live in North Wales is a major contribution to life here for those subject to eye issues. He has the unique capacity, in speaking with patients, to synthesize absolute accuracy in 'telling it like it is' with a humanistic manner exhibiting empathy with the patient and providing inspiration to make the best of every situation. Bravo to any entity that can successfully arrange to bring top specialists to our little corner of the planet!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding care

The facilities are well set out, light, comfortable and clean, all staff are friendly and helpful. The atmosphere is relaxed and calm, which is reassuring and gives confidence. Staff look like they are happy in their work, engage well with each other and are on hand to give assistance as needed.
Mr Quah is a superb eye consultant, he provides an outstanding quality of care and I wouldn’t want to trust my vision with anyone else. I have complex eye problems which Mr Quah has been treating for over 3 years with treatment and surgery. All interventions are explained clearly and he checks I have understood which gives me confidence in his experience and advice. His approach is friendly and reassuring, I am able to ask any questions and discuss any concerns with the knowledge he will treat me with respect and consideration. My recovery from surgery was difficult due to the complexity of my eye problems but Mr Quah clearly genuinely cares about the outcome of any treatment / surgery, my eyesight and my experience of the care provided so I received fantastic support from Mr Quah and the team around him throughout the experience.
I would highly recommend Mr Quah to anyone requiring an eye consultant, particularly anyone with complex eye health problems. Thank you Mr Quah!

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent cataract surgery with Mr Goel

I recently had cataract surgery with Mr Goel. Him, and his team were fantastic from start to finish. Booking and amending appointments were so simple. He treated me with such kindness, and explained everything in a way that I could understand, and put me at ease. The results have been amazing, and I could not recommend Mr Goel and his team enough.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Lens Replacement

Could not have been any better.
Mr Quah explains everything in an easy to understand manor. He makes you feel that your health is as important to him as it is to you. I would highly recommend him to anyone.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend Mr Goel and his team at the Eye Correction Centre. My whole experience was excellent. Mr Goel and his specialist colleagues were very thorough in their examination and various tests, and took the time to explain everything clearly to me. I felt at ease throughout the whole experience. Overall, I would highly recommend Mr Goel and the Eye Correction Centre for anyone needing eye care. Exceptional service and great attention to detail.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

The whole end to end experience has…

The whole end to end experience has been excellent and couldn’t fault it.

My applause goes to Mr Say Aun Quah and team. The result from multifocal lense replacement surgery has been amazing. I can see so much better from varying distances.

No more contact lenses, no more glasses, no more having to think about eyewear every day. I can see properly again and get on with life.

It’s a gift.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Cornea Erosion, Dry Eye and Cataract

I first saw Mr Quah in 2021 for recurrent cornier erosion and dry eye. He helped to manage my symptoms and following a laser procedure carried by Mr Quah the cornier erosion resolved. The steroids which kept the condition under control resulted in a cataract. I was incredibly nervous to have a cataract lens replacements due to the complications I had experienced previously, however Mr Quah supported and reassured me and I am delighted to say the surgery went incredibly well with no pain. 8 weeks post surgery and I can see without glasses but most importantly no cornier erosion. Mr Quah is an incredible surgeon and a kind, caring consultant who shows a genuine concern for his patients.

5 December 2024
Unprompted review

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