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Rated 1 out of 5 stars

You guys got my prescription totally wrong and refused to fix it! The glasses were cheaply made as well, felt like they came from the dollar store. No refund offered or anything, glasses went straight... See more

Rated 5 out of 5 stars

Was very happy with my glasses I bought 3 different pairs and I love them all was everything I expected and more quick delivery great prices

Rated 5 out of 5 stars

I've used EyeBOGO 2 times now. My first pair of sunglasses were stolen from my car. I ordered an exact replacement & am very happy that I did. The process of ordering is quite easy. It helps... See more

Rated 5 out of 5 stars

The whole process from choosing my glasses, uploading the prescription and placing the order was smooth and simple! It took all of 5 minutes ( I knew what glasses I wanted). I received my glasses a li... See more

Company details

  1. Glasses Store
  2. Optician

Information provided by various external sources

Prescription eyeglasses online from $0. Innovative Digital Free-Form HD Lenses. Free Lenses with Anti-Glare and Scratch-Resistant Coating. Free six-colors eyeBOGO case. Free shipping. Free eyeBOGO Reading Glasses. Blue Light Blocker Lenses. Online Pupillary Distance (PD) check. Transition and Photochromic Coating. Gradient and Color Tinting.


Contact info

3.7

Average

TrustScore 3.5 out of 5

330 reviews

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Rated 1 out of 5 stars

Poor customer service

I placed an order and sent my prescription in. My prescription is for tri focal and I got back the frames I chose and the glasses were single vision. Now why would I want single vision if I need trifocals? When I did their chat I was told that was my order. I will not order again. I called and the message said the mailbox was full. So no way to contact with them! Would send them back but you only get 1/2 of you money back! Should have know better that deal with a website where you can not talk to a person! The frames are great! So I will have to take to local shop to get trifocal lenses made. Also the chat person told me they would get back to me about lined trifocals. Never heard back!

3 September 2021
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Reply from eyeBOGO

Hello Walter, Thank you for your review. We made your glasses according to your request as Distance. You got a full prescription - all lenses options available. When you contacted to return them - we email you shipping label (08/27) and never heard back from you neither receive your glasses back. Reach us if any questions.

Rated 1 out of 5 stars

Horrible customer service and return…

Horrible customer service and return policy will never recommend or buy from eyebogo again.

30 August 2021
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Reply from eyeBOGO

Hello Melissa, thank you for your review. Our customer service explained your return options and helped to get another smaller frame. Feel free reach us if any questions.

Rated 5 out of 5 stars

Very pleased

Very pleased! I was concerned that the prescription would be off or they wouldn't fit, but, I absolutely love them! Going to purchase an extra pair for those just in case moments.

28 August 2021
Rated 5 out of 5 stars

Beautiful glasses

Beautiful glasses. 😂They suit my face and looks amazing. The delivery was super quick. Thank you for the great customer service.The representative walked me through the order process and helped me with my order. I will tell all my friends where to purchase awesome glasses at a great price!!!
Bravo, EyeBOGO!!!

24 August 2021
Rated 1 out of 5 stars

I ordered two pairs of glasses on July…

I ordered two pairs of glasses on July 14 and I have yet to receive the second pair in my order. I requested a refund on the glasses that were not shipped, instead they went and shipped them when I brought it up to one of their representatives. Terrible service will not be using them again

13 August 2021
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Reply from eyeBOGO

Hello Angel, thank you for your review. As discussed your second frame lens failed on Quality Control which caused a delay. It will be delivered next Monday (08/16). Feel reach out if you have any questions.

Rated 1 out of 5 stars

Can’t see anything through the glasses

Can’t see anything through the glasses. Who’s glasses are they??

13 August 2021
eyeBOGO logo

Reply from eyeBOGO

Hello Julie, thank you for your review. We already contacted your to confirm your prescription before process your order and never heard back from you. Feel free to reach out our Customer Service to help resolve your issue.

Rated 5 out of 5 stars

Glasses look awesome

Glasses look awesome! It took around 2 weeks altogether and well worth every moment. I can see perfectly and they fit amazing. Will definitely recommend to others!

13 August 2021
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! You guys made getting new glasses in this crazy new world we live in super easy and fast. Im also very thankful that you let me know about my order before it was made to realize that I had selected a pair of frames that only was available in a small(which would not have fit my big head). You upgraded my frames to a more expensive pair that was similar and the right size for free. Thank you eyeBOGO for this amazing and thoughtful experience. I will definitely be letting everyone know this where to get glasses.

12 August 2021

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