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Rated 1 out of 5 stars

You guys got my prescription totally wrong and refused to fix it! The glasses were cheaply made as well, felt like they came from the dollar store. No refund offered or anything, glasses went straight... See more

Rated 5 out of 5 stars

Was very happy with my glasses I bought 3 different pairs and I love them all was everything I expected and more quick delivery great prices

Rated 5 out of 5 stars

I've used EyeBOGO 2 times now. My first pair of sunglasses were stolen from my car. I ordered an exact replacement & am very happy that I did. The process of ordering is quite easy. It helps... See more

Rated 5 out of 5 stars

The whole process from choosing my glasses, uploading the prescription and placing the order was smooth and simple! It took all of 5 minutes ( I knew what glasses I wanted). I received my glasses a li... See more

Company details

  1. Glasses Store
  2. Optician

Information provided by various external sources

Prescription eyeglasses online from $0. Innovative Digital Free-Form HD Lenses. Free Lenses with Anti-Glare and Scratch-Resistant Coating. Free six-colors eyeBOGO case. Free shipping. Free eyeBOGO Reading Glasses. Blue Light Blocker Lenses. Online Pupillary Distance (PD) check. Transition and Photochromic Coating. Gradient and Color Tinting.


Contact info

3.7

Average

TrustScore 3.5 out of 5

330 reviews

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Rated 1 out of 5 stars

Wrong prescription, cheaply made glasses

You guys got my prescription totally wrong and refused to fix it! The glasses were cheaply made as well, felt like they came from the dollar store. No refund offered or anything, glasses went straight into the garbage! Also terrible service when trying to get help to fix the issue, they didnt care, only cared about getting their money they already took from me. Will Never recommend this place to anyone!

27 January 2024
Rated 1 out of 5 stars

What didn't go wrong

What didn't go wrong. The advertising was BOGO however I ended up paying over $400. Then trying to cancel when they weren't even shipped yet was not happening. When I asked they said they were already shipped but they were not. Then trying to get a tracking number was like pulling teeth. On top of everything, because I'm from Canada I had to pay for customs. So ridiculous and the glasses are cheaply made taboot. Never again I tell ya, NEVER AGAIN!

31 December 2023
eyeBOGO logo

Reply from eyeBOGO

Hello Julie, and thank you for your review. You ordered 2 pairs of glasses with progressive lenses. The cancelation policy couldn't apply as order were already shipped to you. You receive email notification with the tracking number the moment the order is mailed. Feel free to contact us if have any questions.

Rated 5 out of 5 stars

Easy process

The whole process from choosing my glasses, uploading the prescription and placing the order was smooth and simple! It took all of 5 minutes ( I knew what glasses I wanted). I received my glasses a little over a week later. 10 out of 10 recommend!

22 December 2023
Rated 1 out of 5 stars

I’ve now emailed 3 times with no reply…

I’ve now emailed 3 times with no reply and still don’t have my glasses! Worst customer service I’ve ever had. Was talked down to. Awful company.

21 November 2023
eyeBOGO logo

Reply from eyeBOGO

Hello Tenielle, thank you for your review. As discussed multiply time over email - your order shipped Nov 28 via USPS. You can track your shipment with URL: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LV805116149US

Rated 1 out of 5 stars

Had to send both unsellable pairs back, despite passing quality control?

Waited about 3 weeks for two pairs of blue light blocking glasses to arrive. Upon receiving them and trying them on, I noticed a big chip on the frames on one and a dented scratch on the other lenses. It’s been more than a week since I sent them back out and haven’t heard anything back from them. I’m sad I have to wait a little longer for new pairs of glasses.

9 November 2023
Rated 3 out of 5 stars

Wrong color case,prescription instead…

Wrong color case,prescription instead of non and they were chipped. I sent back waiting on replacement pair. They were nice looking the attention to detail on glasses were 👌🏾. The attention to details on my order was 🗑️.

30 October 2023
Rated 5 out of 5 stars

Return policy …

I am very disappointed because because of the return policy and only getting only 50% discount when returning item. I will never order again or will not refer no one.

9 October 2023
Rated 1 out of 5 stars

This place is horrible best way to get…

This place is horrible best way to get eye glasses is to go in person. Eyebogo is a total rip off you order glasses and if the glasses don’t fit and want to return they want to give you 50% of the purchase because they don’t take back re used frame they just scammers. Best advice go in person to try on glasses.

14 October 2023
Unprompted review
eyeBOGO logo

Reply from eyeBOGO

Hello Arlene, thank you for your review and for sharing our return policy. As discussed, you have thirty (30) calendar days from the date you receive the glasses to reach us if you want to return them for any reason. You will get 50% store credit excluding shipping (free shipping orders – $5 shipping fee applied). We do not reuse frames or lenses and dispose all returns.

Rated 5 out of 5 stars

My new glasses are perfect

My new glasses are perfect! I had ordered online from another company and nothing about those glasses was perfect. I was afraid to order online again but I shouldn't have worried. LOVE my glasses!

9 September 2023
Rated 5 out of 5 stars

New prescription sunglasses

I've used EyeBOGO 2 times now. My first pair of sunglasses were stolen from my car. I ordered an exact replacement & am very happy that I did.

The process of ordering is quite easy. It helps to review a bit of glasses & prescription nomenclature ahead of time. Also, having a current prescription helps.

Manufacturing & shipping time are extremely efficient and the quality of my new glasses is wonderful.

18 August 2023

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