Great overall experience especially when compared to other online auto parts stores. Lots of good deals from open box items and everything ships fast. Vip membership has paid for itself with all the f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My latest purchase was exceptionally easy. The price was comparable to other sources, but what made it special was how easy it was to order, price adjusted for military discount, and free shipping.... See more
Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... See more
Customer service goes a long way, and y'all are the best out there, always have the parts needed and if not y'all go out of your way to find them..... Extreme terrain customer for life.
Company details
Information provided by various external sources
We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain
Contact info
Lee Boulevard 7, 19355, Malvern, United States
- extremeterrain.com
4.1
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Jessie was very patient and helpful
Jessie was very patient and helpful. I was ordering a part for my daughter who lives in another state and I'm clueless about Jeeps. He talked me through what I needed and helped me set up my order in my cart. All I had to do was checkout. Awesome! I Definitely recommend Extreme Terrain for your off-road gear!
17 July 2026
Unprompted review
Do NOT buy from Extreme Terrain Scammers
Bought a universal Jeep window storage bag. Only thing is, it’s not universal for the 2026 JL. I immediately jumped through all their hoops for a return the day I got it when my windows did NOT universally fit. Sent pictures did back flips hopped on 1 leg for 7 hours yes this is how ridiculous their return process is! I have called in 2 times both times I was told you will get a QR code in 24 hours. 1 week later still nothing. With the amount of money I’ve spent this one thing doesn’t work and they do not want to do the right thing. I will never spend another penny there. I will finish spending my credits then I am done. When a customer wants to return something they should be able to return it. I guess maybe some time next year this will be able to be returned based on the other reviews this company needs to be shut down. Next step will be the AZ attorney general’s office they love scammers like this and they don’t play….
11 July 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Kristi,
Thank you for taking the time to share your experience with ExtremeTerrain. We apologize for the frustration this situation has caused you.
We reviewed your order and we did reach out to the manufacturer. They shared that while they deem this item as "universal" for some models, you may need to fold the windows for them to fit in the bag. I submitted a request to see if we can have this information updated on our website. We apologize that this was not noted on our product page.
We do show that you set up the return for the storage bag and when the return was set up it was selected to be refunded via store credit. This was completed on 7/21/2026.
Due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 10/31/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Ordered a glass mirror that was wrong…
Ordered a glass mirror that was wrong model and their site said it fits. I went to return it and had to upload pics etc for them to approve a refund. Its been 3 days no response. I waited for 45 minutes to have a live chat and the agent pretty much told me its in review? A review for a return?? I will never ever buy from them again. Zero customer service and shady return policy.
12 July 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Stephen,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues you experienced with your recent order for the Heated Blind Spot Mirror Glass.
We are in the process of reviewing our product page to confirm we have the correct fitment on the page and if not, we requested that we make the necessary changes to this information.
We do understand it can be frustrating when there are delays when submitting a request to return the item. The reason we ask for photos and have our Tech Team review the request is there are times when we are able to assist customers, without having to do a full return. We do apologize for the delays. We are experiencing higher then expected volumes and please know we are working on these resolutions as quickly as we can.
We reviewed your order and we show the return label was sent to you on 7/20 and you already dropped the package off at a FedEx box. Once you are refunded for this return, you will receive an email sharing the details of the refund.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
5 stars
Have always had the right parts and have been quick on shipping great place
16 July 2026
Unprompted review
RETURNS are like Pulling Bloody Teeth!
Not happy with this company. RETURNS are like pulling out your eyeballs, not quick or pleasant! I received a damaged item also! A giant heavy bumper that has been a big struggle to pick up, take pictures of, resend... And they still are dragging their feet! It's taken two and a half weeks for this freaking return! One agent saying things will be fixed in 24 hours, then in 24 hours ANOTHER agent saying things will be fixed in two to three business days. Both agents were lying!! If you purchase something from this company get ready for the RUN ARROUD! It's like they're doing transactions with half of the United States! They need better systems in place. Not a happy customer.
3 July 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello,
Thank you for taking the time to share your feedback with ExtremeTerrain. We do value the feedback that we receive from our customers as your feedback helps us in making improvements to t he products and services we offer to our customers.
We are sorry to hear that you experienced issues in returning an item to us. We would like to review your order to see if we can assist you, but we were unable to locate an order with the information shared in your review. If you could kindly email your order information to Satisfaction@ExtremeTerrain.com. Please also include a copy of your review, for context. Once we receive this information we will review your order and see how we can resolve this situation for you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Great Site for Trucks & Jeeps
Easy shopping experience and great resource for trucks and Jeeps.
13 July 2026
Unprompted review
Great products
Great products. Competitive prices. Shipping is slow. Did not receive promotional rewards off from purchase
15 July 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Rob,
Thank you for sharing your feedback with ExtremeTerrain. We appreciate the feedback that we receive from our customers, as your comments help us make changes and improvements to the products and services we offer to our customer.
We would like to review your order to see why there may have been a delay in shipping your orders. If you could please send your order information and a copy of your review to Satisfaction@ExtremeTerrain.com. Once we receive your email we will review your order.
If you have any additional questions or concerns, please contact us and we will eb happy to assist you.
Thank you,
Amy
DO NOT PURCHASE ANYTHING HERE
Extreme Terrain sent me a product TWENTY MONTHS after I purchased it. Almost two years after buying a set for my Jeep, I received a missing piece of my order. I didn't even remember an item was missing because I had sold that car ages ago. I'm in Canada and the cost for me to ship back the item is more than four times the cost of the item -- so, between $500 and $950 was quoted for shipping.
14 July 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Angela,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the delays in shipping your order to you.
We wanted to review your order and see why there was such a long delay, but we were unable to locate an order with the information shared in your review. If you could email your order information to Satisfaction@ExremeTerrain.com. If you could also kindly include in the email a copy of your comments for context, we will be happy to review your situation and how we can resolve this issue for you.
If you have any questions or concerns, please contact us and we will assist you.
Thank you,
Amy
Having a vehicle that is as old as our…
Having a vehicle that is as old as our Jeep is and finding parts that are available for it is really a good find. The ordering was easy and the arrival time for the product was faster than I expected.
12 July 2026
Unprompted review
I will never order from extreme terrain…
I will never order from extreme terrain again. What a fiasco sending me the wrong product and making me wait forever with reviews and using a portal trying to talk to customer service. If you order from them pray that they give you the right order. It should be called extremely hard to get a refund. Never again
9 July 2026
Unprompted review
Reply from ExtremeTerrain.com
Hello Ray,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear that you experienced issues and delays in getting a refund for your order.
We tried to locate an order with the information shared in your review, but we were unable to find your order. If you could please email your order information and a copy of your review, to Satisfaction@ExtremeTerrain.com, we will review your order and see how we can assist you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Asked to talk with a representative and…
Asked to talk with a representative and got a phone call from Zach right away. He was extremely helpful and gave me the recommendations and choices that fit my exact needs! He placed my order and I was extremely happy. Just waiting for delivery.
9 July 2026
Unprompted review
None yet didn’t get product yet
None yet didn’t get product yet , seems legit
12 July 2026
Unprompted review
I was ordering on line from the catalog…
I was ordering on line from the catalog I recieved the prices didn't match, I called and spoke to a very nice gentleman, he took all the information and I did get the better price, he was so helpful and even a few laughs. I'm waiting on my seat covers,delivery notice says it will be here in 5 days.i would definitely order from here again
8 July 2026
Unprompted review
Rubi Rail
Great selection to choose from. Timely email about out of stock selection
6 July 2026
Unprompted review
There great I saw windy had to pick up…
There great I saw windy had to pick up some thing it was so good of price amen thank you Jesus thank jeeps amen
9 July 2026
Unprompted review
Shipping is quick
Shipping is quick, website is easy to navigate. Most of all ...parts are high quality..
8 July 2026
Unprompted review
Easy site to navigate
Easy site to navigate, clean checkout process. Best of all- received the correct parts in a timely manner.
Will definitely be ordering more items in the future.
7 July 2026
Unprompted review
I knew what I wanted and the site…
I knew what I wanted and the site guided me to the right product for my Jeep. And the video attached help seal the deal.
3 July 2026
Unprompted review
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