We moved into Lark Hill Village about seven months ago.The process of buying our bungalow was seamless , simple and virtually stress free due to the tireless work of Julie Hughes, who always seemed... See more
Company replied
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Visited Solihull Village Extra Care home several times and im very impressed.love the interaction with people. Staff are lovely,helpful and kind. I was looked after by Glenny and found her to be so... See more
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We have lived at Lovat Fields for some months now and are really grateful to be here. We feel safe in the privacy of our comfortable flat but there are lots of things we can be doing and learning when... See more
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Over the past two years Katie has made an incredible difference to my mums life. When mum first started she was in a wheelchair and had very limited strength and mobility. Katie took the time to... See more
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Company details
Written by the company
We're a charity. Our mission is Better Lives for Older People and our vision is creating sustainable communities that provide: Homes older people want; Lifestyles they can enjoy; and Care if it’s needed. To deliver our vision and mission we essentially do three things: we develop new villages, we operate villages and schemes, and we support our villages, schemes and our ‘extra-care’ model through fundraising, advocacy and research.
Contact info
Binley Business Park, Binley, CV3 2SN, Coventry, United Kingdom
- 02476 506011
- extracare.org.uk
4.6
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent store. BUT be kinder to you contributers
Excellent store.
But please if this is a charity and people are being charitable by bringing you things Please alter your wording on the board in the Urmston store. THE SCRAWL quotes
"Two bags only No exceptions"
NO Please or thank you?
Again if you take your two alloted bags you are told stick it by the sorting room door.
AGAIN NO Please or thank you
So Rude
The general public you are to are greating money for you!!
8 November 2021
Unprompted review
Not good
I have just spent much of a morning with a resident of one of this company's properties. I do not want to give details of this persons or their complaints which might cause trouble, but I have heard a tale of a controlling attitude towards residents and inadequate addressing of legitimate complaints.
7 July 2021
Unprompted review
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