Extra People Reviews 76

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This whole website is a terrible experience. Three thousand authentification codes just to log in to my account. A separate app to install just for verification... This portal for getting job... See more

Rated 5 out of 5 stars

Amongst all the background agencies in the UK, Extra People consistently land me the most work each year on high-quality, top-tier productions (Bridgerton! House of the Dragon!). Payments are alway... See more

Rated 5 out of 5 stars

I've worked on some great productions thanks to Extra People. Their bookings system is straightforward and more honest than most agencies. They don't mess you around. They are also upfront about what... See more

Rated 5 out of 5 stars

Over the last three years Extra People have booked me for more days on various sets than any of the ten or so casting companies I’m in touch with. By the nature of filming work, these companies are of... See more


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3.5

Average

TrustScore 3.5 out of 5

76 reviews

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3.5

All reviews

(76)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great personalised service can't fault them

I have worked with Extra people for over a year now and got plenty of work from them. They are very professional and brilliant at keeping you informed. You don't feel like just a number you feel like an individual and they work very hard to put you forward for the right casting. Very much looking forward to seeing what's next. Thank you for everything.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

The Best Agency in the UK for Backgrounds

Extra People is the BEST agency in the UK for backgrounds for sure!!!
Good communication, fast payments, availabilities 3-4 times a day and they book me around 10 times a month! Really good!!!
They've been booking me as a background and sometimes featured, stand in, double, stunt and spact.
So what can I say... I'm REALLY HAPPY WITH EXTRA PEOPLE!!!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional Agency

I have been with Extra People for several years now and have always found them to be a very professional agency. Their communication is great and they are very friendly and helpful if you have a problem. I have been fortunate to have had many bookings with them on some great productions. Long may it continue!!!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

This is amazing agency, I love it, and recommend it

This is amazing agency, had wonderful jobs trough it, olways pays in a good time frames, do not need to call agency to notify you are not anymore available, just send an email, great blog which is a support for artists, easy to update profile and pictures, really enjoy it to the moon and back. Love my job and registered in many places and can tell Extra People I love you!!! Wishing best Luck for this agency, thanks a lot for your exceptional work! You make me happy!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Easily the number 1 agency for SA work

Easily the number 1 agency for SA work.

The quantity and quality of jobs are very good. Add in the highly efficient booking and payment process you've got yourself great agency to be signed up with.

The team at Extra People are hard working and always a pleasure to communicate with. A must agency for anyone in the SA business.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

5 star agency

Have been on there books about 3 years and had a fair amount of jobs with them once booked don't get released the staff are always polite and communicate well and always paid within the allowed timescale. Would definitely recommend

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Really? …

I'm really dismayed to read any negative reviews for Extra People. I have been with them since August 2022 and I have 'never' had a problem with bookings, payments, communication and job satisfaction. I have always found them courteous and professional. I appreciate that my persona doesn't automatically assure bookings. It's the 'nature of the beast' right?

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Extra people have always been one of my…

Extra people have always been one of my favourite agencies. I have had some super jobs from them and they are always professional from start to finish. They always keep me updated and always pay on time. I would definitely recommend them

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Extra People are head and shoulder above the rest

Amongst all the background agencies in the UK, Extra People consistently land me the most work each year on high-quality, top-tier productions (Bridgerton! House of the Dragon!).

Payments are always swift. Their communication and booking process is clear, consistent and most importantly, accurate. I've rarely had my Extra People bookings fall through once they've been confirmed, which I can't say for some of the other agencies! Their team is super friendly and professional. I couldn't rate them higher.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Integrity and professionalism????

I was with them for about 4 years and I had NEVER had a job with them.

I was booked for 1 production only to get stood down upon checking in. I was told that I was no longer required so I went home.

I was berated for not turning up and was marked as 'NO SHOW'.

Had I been given a chance to tell them that I had dash cam footage of me turning up and then leaving around 10 minutes later, but I all I got was removal from the books. I received feedback from Extra People - however their statement contradicted itself.
Reply to feedback

You state 'you didn’t turn up' however you then state 'You should not have gone home' this raises the question if I went home that is evidence that I did turn up! Production and us called you and you said to them. This is a lie as I was driving I do not use a phone while driving (6 points + a £300 fine) so NO conversation ever took place. The production was a TVC NOT a series. Having spent over 25 years in a discipline service, - Military and Police - I obeyed the last instruction I was given!

It's a shame that they have made a decision based upon on half of the information. They weren't interested in my version of events. I felt that they were incapable of being impartial (appeasing a production company error more like)

It's very odd that I have NEVER had this problem with any other casting agency.

They have lost a trained artist that is SPACT trained, weapons and firearms ECSPC trained, done dialogue (television)and trained at the Met Film School at Ealing Studios as well as completed over 80 productions.

In my view this shows their lack of integrity and how unprofessional they really are.

28 December 2023
Unprompted review
Rated 4 out of 5 stars

One of the better of the companies in…

One of the better of the companies in this area since the pandemic. I get a lot of enquiries and work. They arent easy to communicate with but have good roles and pay promptly. No complaints

26 October 2023
Unprompted review
Rated 1 out of 5 stars

No work whatsoever

No work whatsoever

All these high starred reviews that I see here and on similar casting companies makes me believe that they get the jobs through nepotism. It's still the business of who you know.

I put in the effort to have a decent profile, but feel that it's done in vain, no pun intended.

16 September 2022
Unprompted review
Rated 1 out of 5 stars

Absolute cowboys

Absolute cowboys. Do not work for these shysters. They still owe money for booked and confirmed days, yet don't reply to emails. There are plenty of decent, reputable people and agencies in this business, work for them instead. Not dodgy scammers like Extra People. I would give zero stars if it were possible.

16 July 2023
Unprompted review
Rated 5 out of 5 stars

Best agency out there!

This company have given me such fantastic and memorable experiences across several productions to date.

Their communication is always on point - professional and reliable as well as combining this with a sense of humour and friendly demeanour.

They have always replied within a few hours to my emails and queries and put me up for the most amazing roles.

I could not recommend this agency enough, In my eyes by far the BEST one out there.

Thank you Extra people for working hard to get us the best opportunities and for all you do!

22 March 2023
Unprompted review
Rated 5 out of 5 stars

A fantastic agency!

A fantastic agency! The bookers are very polite with constant thorough communication and updates. I don’t feel like just another number which makes Extra People one of my favourite agencies.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

The Best Background Agency

Extra People have been an outstanding agency for me - they’ve secured me hundreds of filming days over the past two years, leading to incredible experiences on set, excellent friendships with crew and Supporting Artistes and have granted me the independence of secure self-employment. I now regularly jump between Film & TV work and other income streams that I have established thanks to consistent work from Extra People. At the risk of sounding melodramatic, this company has changed the trajectory of my career.

Their staff have always been very friendly, their communication clear and their payment system reliable. They’re upfront about their commission and VAT, don’t charge any book fees and their new Advice Centre has really demonstrated to the SA community that they are the only agency willing to work to educate and fight for the little guys.

Recommend Extra People 100%, they’ll always be my go-to agency for background work!

22 March 2023
Unprompted review
Rated 3 out of 5 stars

Customer service could improve

I like the fact that you ca actually speak with someone over the phone. The lady in whom I spoke with was polite. The only thing I didn’t like was that they contacted me January in regards to the triple86, I replied with my availability and never heard anything back from them until the date was long passed. I logged into my account today and it says released.

4 January 2023
Unprompted review

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