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Express Medicals Plc Reviews 

2,874
•
TrustScore 5 out of 5

4.9

Occupational Health Service
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Review summary

Created with AI, based on recent reviews

Evaluating 829 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel comfortable and at ease. Many people highlight the clear and detailed explanations provided for procedures, ensuring a full understanding of what to expect. The service is frequently described as efficient, quick, and professional. This results in a smooth and stress-free user experience, with staff's caring attitude and attention to detail often commended. Appointments are consistently on time and processes are well-managed, making the overall interaction highly satisfactory for customers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a consistently smooth, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Location

Customers had positive experiences with location, finding places like the MK site and Elizabeth House in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,874)

825 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The person was great

The person was great. They explained everything clearly and made me feel comfortable. Very friendly and professional, was a wonderful experience. Thank you

27 April 2026
Unprompted review
Rated 5 out of 5 stars

From turning up.....

From turning up, to leaving the building. I was always in professional, friendly and courteous hands. Nothing was to much trouble. Offered refreshments on arrival and throughout my assesment if required. Big shout out to my assesor (Mara). A dedicated professional with warm friendly personality to match. Explained everything in detail, ensuring trust and enthusiam in how she approaches her work.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Medical assessment at Express Medicals

I would like to thank Amber for my medical; it was fast, stress-free and informative, making the entire process easier. Would recommend the centre for anyone requiring a medical in the future.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Jenny put me at ease from the start

Jenny put me at ease from the start. She explained the full procedure in great detail and put my mind mind at rest. Jenny was very open and honest with the questions I asked. Highly recommended thank you Jenny 😊

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Amber H was very polite

Amber was very polite, professional and knowledgeable about everything involved during my safety critical medical exam. She made me feel very comfortable and at ease!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Lee

I attended the ExpressMedical in Aztec West, Bristol. Lee was very friendly, explained every part of the medical process while also being quick.

24 April 2026
Unprompted review

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