Exporta Reviews 

355
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... See more

Company replied

Rated 4 out of 5 stars

exporta a good company I have used them before , helpful when using help chat when wasn't sure how to use the pay system. the - help chat is good especially people with hearing difficulty and can... See more

Company replied

Rated 5 out of 5 stars

Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more

Company replied

Rated 5 out of 5 stars

Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume. Would recommend and have done s... See more

Company details

  1. Pallet Supplier
  2. Plastic Products Supplier
  3. Warehouse

Written by the company

At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.

Next Day Delivery

On ALL in stock items

On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items. Delivery is from £15 for Mainland UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

355 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(355)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, thanks

21 October 2022
Exporta logo

Reply from Exporta

Thank you for the 5-star review, and delighted everything was to your satisfaction.

Rated 5 out of 5 stars

Prompt and fast delivery

Love this company, price are very reasonable, response is prompt and swift delivery.

19 October 2022
Exporta logo

Reply from Exporta

Thank you for the 5-star review and positive feedback. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Prompt delivery

Ordered some pallets on Sunday afternoon and they were delivered by 10am the following Tuesday. Very pleasant delivery driver who helped me unload and stack them.

11 October 2022
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Reply from Exporta

Thanks for your kind 5-star review. Delighted the service met your expectations. We'll pass your comments along to our courier.

Rated 5 out of 5 stars

Super fast despatch and delivery

Super fast despatch and delivery. Product was well priced with a straight forward checkout process. We will certainly be using Exporta again.

23 September 2022
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Reply from Exporta

Thank you for your fantastic 5-star review. We're delighted our delivery service and checkout process met your expectations. Look forward to working with you again.

Rated 5 out of 5 stars

One of the units arrived damaged

One of the units arrived damaged, and is being replaced with no fuss. Top Marks!

20 September 2022
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Reply from Exporta

Thank you for your kind 5-star review and your understanding with this delivery. We always like to make sure our customers receive the quality they expect and I'm glad our team have been able to replace the damaged unit for you.

Rated 5 out of 5 stars

Excellent quick service provided by…

Excellent quick service provided by Exporta

7 September 2022
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Reply from Exporta

Thank you for your kind 5-star review. We pride our self on providing a quick, efficient service so it's great to here this was your experience.

Rated 5 out of 5 stars

Low volume supply

I had a component to send to USA phoned and got suggestion on type of pallet arrived the following day, really a great service and this was for only one pallet

30 August 2022
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Reply from Exporta

Thank you for your kind 5-star review. We're delighted the team were able to get the right pallet to you in time.

Rated 5 out of 5 stars

Damian offered fantastic customer…

Damian offered fantastic customer service from beginning to end, would not hesitate to return !

11 August 2022
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Reply from Exporta

Thank you for the 5-star review, I'll pass your kind comments on to Damian and we look forward to seeing you again.

Rated 5 out of 5 stars

Great service

Great service! I found my heavy item safely outside my door!

8 August 2022
Exporta logo

Reply from Exporta

Thanks for the 5-star review, delighted everything met your expectations and arrived safely.

Rated 4 out of 5 stars

exporta a good company I have used them…

exporta a good company I have used them before , helpful when using help chat when wasn't sure how to use the pay system. the - help chat is good especially people with hearing difficulty and can't use the phone
very well.
the containers I bought are well made durable and easier to manage to get hold as I have a disability of deformity of hands.
=====================
I'd be interested if they do A4+ size boxes
(H40xL40xW26)

18 July 2022
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Reply from Exporta

Thank you for the kind 4-star review and the feedback on our chat system and the containers. We're delighted the containers are working well for you. Just give us a call on 0800 294 4394 or email sales@exportaglobal.co.uk and we can talk you through the other sizes we have available.

Rated 5 out of 5 stars

Satisfied experience

product with good quality and quick response. On time next day delivery!

9 July 2022
Exporta logo

Reply from Exporta

Thank you for the fantastic 5-star review, it's great to here the service met your expectations and we're glad your happy with the product.

Rated 5 out of 5 stars

great service

7 July 2022
Exporta logo

Reply from Exporta

Thanks for the 5-star review, we're delighted our service met your expectations.

Rated 5 out of 5 stars

Delighted with product

Delighted with product. The delivery was late (not Exporta's fault) and Exporta was very helpful in sorting that and keeping me informed.

29 June 2022
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Reply from Exporta

Thank you for the kind 5-star review. It's great to hear that our customer service team were able to help with the delivery issue, I'll pass your comments on to them.

Rated 5 out of 5 stars

Excellent

Excellent product, comms and delivery

29 June 2022
Exporta logo

Reply from Exporta

Thanks for the kind 5-star review. We're delighted our service met your expectations.

Rated 5 out of 5 stars

1st class

Ordered - good price. Delivered - on time.
Can’t fault it. Very happy and I got a Kit Kat in my delivery, 😂 - made my day!!.

24 June 2022
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Reply from Exporta

Thank you so much for the kind 5-star review. We're glad everything was in order and the Kit-Kat went down well :)

Rated 1 out of 5 stars

£75 to send something to the Isle of…

£75 to send something to the Isle of Wight is simply ridiculous. We're a county of England, not an 'off shore' island. DPD and Royal Mail don't charge a premium to send things here.
It's just laziness on the part of the company to not look for a cost effective solution to send to IOW.

20 June 2022
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Reply from Exporta

Hi Khia

First of all let me apologise for this experience you've had. Our website should have given you the correct delivery figure of £75 for all non-mainland UK deliveries. This glitch has now been fixed.

If you email marketing@exportaglobal.co.uk from the email address you provided in the original order, we'd like to offer you free delivery on your next order as an apology for the mix up.

Apologies again, the Exporta team.

Rated 5 out of 5 stars

Pallet crate

I ordered a pallet crate online and was contacted by the company to say unfortunately it wasn't in stock. This you may think is a problem, NO not at all.
The customer service was brilliant, as my requirement was very urgent, I was talked through the alternatives and selected one. The crate arrived the next day as promised.
Thanks Exporta

12 June 2022
Exporta logo

Reply from Exporta

Thank you for your kind 5-star review. We're delighted our customer service team were able to provide you with an alternative option and meet your expectations.

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