ExoticEstore.com Reviews 1,429

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, product quality, and efficient delivery. Many people appreciate the careful packaging, ensuring items arrive in perfect condition, and the promptness of deliveries. Consumers also highlight the good prices, wide range of products, and the overall ease of shopping. However, some customers also noted issues with the delivery service, specifically regarding parcels being left in unsecured locations or not receiving proper notification. A few reviewers also mentioned problems with damaged items upon arrival or, in rare instances, receiving products of poor quality, particularly with fresh produce.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Product

Consumers generally express satisfaction with the product quality, often highlighting the freshness of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality of products,... See more

Order

People report ambiguous experiences with order. Many customers praise the prompt service, next-day delivery,... See more

Service

Users describe positive interactions with service. Many customers are very happy with the service, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put in order, there was an issue with delivery. Got in touch with customer care, after few rounds of email and phone call, the issue has been resolved amicably. Both customer service agent and the... See more

Company replied

Rated 5 out of 5 stars

Their service, product delivery, packaging are excellent and completely satisfactory. I appreciate their small note in all deliveries, which asks feedback if we had any dissatisfaction. I’ve been usi... See more

Company replied

Rated 5 out of 5 stars

I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... See more

Company replied

Rated 5 out of 5 stars

Very much impressed with the delivery timeline and the packaging quality. The products were also recent and of good quality.

Company replied


Company details

  1. Indian Grocery Store

Written by the company

Online Indian & Asian Grocery Store.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to order a good product

Easy to order a good product that was promptly delivered and well packed to avoid damage.

20 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Lovely experience!

Very fresh groceries with perfect fast delivery!!

The prices are really competitive 🤩

21 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

You deliver on time

You deliver on time. Thank you for that.

19 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Brilliant Groceries

Brilliant. I was impressed good product. Well packed.Driver excellent polite and considerate. Good delivery from DPD.

20 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store


Rated 4 out of 5 stars

Packet biscuits

It taste good but it's not like Indian desi style which we used to eat in india.It's desi biscuits which which is coming in packets

8 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Reliable services with great quality

Great options , product quality and prices.

However, several items are always out of stock.

13 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Excellent service and price

9 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Great online service and delivery experience

Delivered on time as promissed via DPD. Great online service and delivery experience.
Thanks.

6 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Great offer on-time delivery

Great offer on-time delivery, all items are safe and intact.

5 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Very impressed

As stated Exotic stores always delivers next day if placed before 2pm.Very impressed with the packaging.Wide range of Indian groceries are handy in this website.Glad I found Exotic stores.
Thank u

1 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

I am really pleased to buy Indian…

I am really pleased to buy Indian grocery from you . Good package and complementary as onions . I would love buy again my grocery from exotic Estore. Thank you 🙏🏻🙏🏻

2 August 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, well packed. Very pleased with the price and products

25 July 2024
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Very good quality and prompt service…

Very good quality and prompt service when items are not satisfactory.

25 July 2024
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Excellent spices,very quick delivery,I…

Excellent spices,very quick delivery,I will buy again,for sure!

26 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

great Indian store online

I needed to stock up on spices, dal, and several other Indian groceries. I checked 6 or 7 other Indian stores online but Exotic eStore had the best prices and a vast variety of items. The delivery was very quick and the box was very well packed. I'm very satisfied.

22 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

It's Great comfort and experience with…

It's Great comfort and experience with Exotic Estore

19 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Simple to shop

Simple to shop although restrictions to quantity might be a turn off.

19 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com


Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store


Rated 5 out of 5 stars

ExoticEstore.com is my go-to for all…

ExoticEstore.com is my go-to for all Asian groceries. The ordering process is incredibly convenient, making it easy to find everything I need. The prices are great, offering excellent value for money. Highly recommend for anyone looking for quality Asian grocery items!

1 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Variety of products and always reach on…

Variety of products and always reach on time

3 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

Rated 5 out of 5 stars

Compassionate Service

I recently purchased Indian groceries items from ExoticEstore.com. I had a pleasant experience dealing with them especially on how the manager, Mohit, communicated and solved an issue that was partly my mistake. All the products received were in excellent condition and timely (next day of order). I would highly recommend ExoticEstore if you are looking for high quality Indian groceries coupled with compassionate service.

8 July 2024
Unprompted review
ExoticEstore.com logo

Reply from ExoticEstore.com

Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store

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