Executive Home Delivery Reviews 

748
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for being on time and highly efficient, often providing advance notice of arrival. People frequently highlight the staff's professionalism, politeness, and friendly demeanor, making interactions pleasant and helpful. The service provided is often described as excellent, with many appreciating the comprehensive support, including careful handling of property, assembly of items, and removal of all packaging. Reviewers are particularly impressed with the smooth process and the overall positive interaction with the delivery teams.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their friendliness, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Product

Reviewers highlight positive aspects of product delivery and setup, with many praising the delivery teams for... See more

Customer communications

Consumers find contact to be positive, with many reviewers appreciating the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(748)

322 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kept well informed about the delivery

Kept well informed about the delivery, which arrived on time and was put into place quickly and without any issues. Guys were cheerful, polite and respectful of our property. They also removed the old mattress and were all finished in about 10 minutes.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

A really positive experience

We had a really positive experience with this company. Clear communications and the ability to track the delivery on the day was great. Two lovely delivery guys, Joe and Thomas were incredibly friendly, helpful and efficient. They made light work of lugging two huge sofas upstairs via a tight staircase. A very professional job throughout.

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Delivery team could not have been more professional.

The delivery men were extremely polite, considerate, helpful and careful. The units were very well packaged. Unfortunately the bedside cabinets were damaged on arrival, and this was discovered on opening the box. The process of documenting this was reassuring, and the delivery team took the items back with no quibble. We are awaiting replacements and have every confidence that all will be well next time.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, the chaps delivered a Tempur mattress without any issue or bother. Communications were fab and clear. Highly recommend these guys! My apartment was 3 up without a lift….not a problem unlike many other delivery services these days. 5 Stars all day.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick booking slot

Quick booking slot, kept up to date with times as promised, received phone call prior to arriving and delivery guys were accomodating

13 March 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was so professional

The delivery was so professional, friendly and 2 hard working staff who carried out the assembly and unpacked it to our utmost satisfaction. What a fabulous company, took all packing away on a very windy day and our suite arrived in perfect condition. Thanks a million.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

How easy the delivery was.

I was able to track my order all the way and it arrived earlier than expected which was a bonus. Two really friendly guys brought my suite in took all wrapping off placed it where iwanted it.very efficent. Fantastic job.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

A reliable company


the firm gave a time slot for delivery and were actually 10 minutes early which was a bonus for me. The men were professional, making the delivery and set up of the item easy... no bother at all.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

True to their word

Timely delivery within the allocated slot, polite staff, they made sure they wouldn't knock anything down by requesting for any objects and picturevframes to be removed in advance. Professional.

3 March 2026
Unprompted review

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