The Cheese Society Reviews 264

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious and varied selection of cheeses. Many people also appreciate the efficient service and the careful packaging that ensures orders arrive in prime condition. However, some customers experienced issues with delivery, noting delays or problems with couriers leaving packages in unsuitable locations. A few other people also felt that the minimum order quantities were too large, and some mentioned concerns about non-recyclable packaging.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the excellent quality and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the prompt and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the delicious and fantastic... See more

Order

Reviewers mention positive feedback about their orders. Customers found the online ordering process very... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and impeccable service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent website. Excellent product. Excellent customer service. Your colleague in the warehouse ( sorry can't remember name ) kept us updated with our order and even manged to source some of our fav... See more

Rated 5 out of 5 stars

We were given a three month cheese box order as a Christmas present. An amazing selection of artisan cheeses, each having their own unique taste. We were never disappointed each time we received the m... See more

Company replied

Rated 5 out of 5 stars

Cheese arrived as stated ,beautifully cared for in its packaging. A tempting array of new and familiar tastes..... Very exciting cheesey times, excitement in every bite. Only problem- how could w... See more

Rated 5 out of 5 stars

We've been customers for a number of years now, renewing our subscription for our father, as his Christmas gift every year. He absolutely loves it. The selection and variety of cheese is great and it... See more


Company details

  1. Cheese Shop
  2. Cafe
  3. Courier and Delivery Service
  4. Deli
  5. Delivery Service

Written by the company

Family run Cheese Mail Order, Cheese Shop & Cheese Cafe based in Lincoln. Delivering exceptional seasonal cheeses to doorsteps across the UK. Local Lincolnshire produce, homemade cheese dishes and cheeseboards, unique gift ideas, cheese wedding cakes, accompaniments and gift vouchers. Our best selling gift box being The Cheese Subscription Club, five cheeses delivered on the dates of your choice, a delicious cheese discovery and a journey of Fromage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

264 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, instructions are very clear about delivery. Delivery was when it was scheduled and I was notified once the delivery was made.

Also the cheese was delicious!

26 April 2026
Rated 1 out of 5 stars

I was sent notification at 9.51 on…

I was sent notification at 9.51 on Friday, the day I was expecting it. It hasn’t arrived! Surprise ruined thank you.

29 April 2026
The Cheese Society logo

Reply from The Cheese Society

HI Cathy, I'm so sorry to hear this. We send our parcels out on time with DPD, trusting that they will do their jobs and deliver them on time the next day. I'm truly sorry that wasn't the case with your delivery, and the surprise was ruined. We take these comments very seriously and are constantly assessing our courier choices, as sadly, none of the courier companies are good at their jobs. Please email us on info@thecheesesociety.co.uk if you need any further assistance with this delivery. Lucie

Rated 5 out of 5 stars

The selection of cheeses appeals

The selection of cheeses appeals, the descriptions of the cheeses is accurate and encourages a purchase to try a new cheeses. Being able to select a delivery date is great and the delivery and packaging is always excellent

27 March 2026
Rated 5 out of 5 stars

Fabulous Choice of Cheese and lunch options…

Fabulous Choice of Cheese and options for eat in treats are to die for !!!
If you have trouble with decision making, it won’t be easy, but I can wholeheartedly recommend the ploughman’s toasty and the cheese and tomato stuffed croissant. The cheese and herb scone will be tomorrow’s brunch!
The staff are so friendly and extremely knowledgeable- you are in great hands

2 April 2026
Unprompted review

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