Exclusive Law Reviews 

311
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Christian from Exclusive law dealt with my claim in a professional compassionate way after my accident. He was always available at the other end of the phone with any questions I had. Would recommen... See more

Company replied

Rated 5 out of 5 stars

Christian Cassidy was allocated my case and i can't fault him one bit. Absolutely brilliant guy! He made the whole process totally stress free and made sure To put everything into simple understandabl... See more

Company replied

Rated 5 out of 5 stars

Following a bicycle accident (a "close pass" that was way too close!) I was passed on to Exclusive Law by the insurance of the other party. I was dealt with in a clear, professional manner throug... See more

Company replied

Rated 5 out of 5 stars

Christian Cassidy at Exclusive Law was an absolute star throughout my case. He was patient, knowledgeable and kept me updated throughout the whole process. Always guiding me in the right direction,... See more

Company replied

Company details

  1. Legal Services
  2. also in
  3. Attorney Referral Service
  4. Law Firm
  5. Lawyer

Written by the company

With over 20 years dedicated expertise, Exclusive Law is committed to delivering the highest standards of service, ensuring that the thousands of clients we represent each year receive the full compensation they rightfully deserve. Our no win, no fee approach guarantees that you can pursue your claim with confidence, knowing that our specialised team is here to support you in every step of the way. We offer expert advice across a broad spectrum of cases, including workplace accidents, criminal injury, medical negligence, public accidents, sexual abuse and hate crimes. If you’ve been impacted by any of these issues, don’t hesitate to reach out and talk confidentially with our team and discover how much your claim could be worth today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

311 reviews

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No recent history of asking for reviews

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5.0

All reviews

(311)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor practices undertaken by this company's trading name

Had the misfortune of dealing with this company through their trading company "accident claims helpline" when I rang them in error following an accident.

AL try to claim that they are not connected to ACHL on the ACHL website link you can see that they are the trading name for Exclusive Law (of Peter Street Manchester)
see : accident-helpline, services page
The trading company passed me onto an unregulated company who overcharged for storage, hire car etc and didn't even progress my car repair! They are really driving up everyones car insurance costs!

The senior partners in the organisation have now confirmed both the fact that the companies are the same, and that they fully support this activity undertaken in their trading name

Terrible poor practice

It's predictable that they will claim that the companies aren't the same. But that isn't true. Achl clearly state they are the trading company of exclusivelaw on their website and emails from senior partners JG and AD confirm this. They just try to separate the public impressions of the 2 companies

Therefore it's very relevant to any potential customers to understand their wider activities

Trust pilot took the previous review down as I didn't have emails to confirm my contact with exclusivelaw, not because they disagreed with the statement made I have now..... hence this one stayed up

As an update - I have also found out that the company they passed my details on to (that they work with often) claimed money from the 3rd party insurers for a repair that they did not undertake!. Pure fraud! EL are aware of this as evidenced by an email I have off them.

7 October 2023
Exclusive Law logo

Reply from Exclusive Law

Good afternoon,
as you are aware the service provided by the Accident Claim Helpline have no connection to the products and services provided by Exclusive Law and you have already been in communcation with the Accident Claim Helpline regarding your concerns and have been provided with a concise response to those concerns.

Your previous review left on the Exclusive Law trust pilot page some weeks ago was removed by Trust Pilot who were in agreement that the sercies provided were not a reflection of the services Exclusive Law provide. We have made a further request to Trust Pilot to also remove this review.

We would therefore kindly request that you remove your irrelevant review from this page and communicate in a more productive manner directly with the Accident Claim Helpline if you need to discuss this matter further.

Rated 5 out of 5 stars

Ahsan was outstanding in his…

Ahsan was outstanding in his communication throughout our house purchase. He came on to our case while another colleague was out and he was nothing but super helpful, replying to emails promptly and providing us with easy to digest information. Since he joined our contract things have been moving quickly and we reached the completion date we desired.

12 October 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Good morning Anca,
thank you for your feedback and taking the time to leave your review. Ahsan will be very pleased to read your comments.
Have a great day.

Rated 5 out of 5 stars

Tracy Rowlinson

Tracy was absolutely fantastically brilliant. She was very sensitive and aware of the issues I struggle with around my case and she approached me and my case with ultimate respect.
She was highly professional and very efficient to any of my calls, messages and enquires I had about my case and the process of it.
Thank you all very much and especially Tracy. Xx

18 September 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Hi Stephen,
thank you for taking the time to leave your review and wonderful comments.
We are pleased to have been able to assist you and Tracy will certainly be happy to receive your feedback.

have a great day.

Rated 5 out of 5 stars

First class customer service

I recently rang Exclusive Law for some advice regarding a criminal injuries claim. Unfortunately my claim was quite far down the line and Exclusive Law were unable to represent me at this stage. However the advice I received was first class and I was amazed at the amount of time they dedicated just to guide me through the process. In this day and age, it is rare for a firm to provide such goodwill without wanting anything in return. Hats off to you Exclusive Law, you are a shining example!

11 September 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Good morning Rayhan,
thank you for your kind review and comments. We are sorry that we were unable to assist you on this occasion and wish you a sucessful outcome to your case.

Rated 5 out of 5 stars

Christian was professional and very…

Christian was professional and very personable from the start. I was kept up to date throughout my case and he always gave me his honest assessment and guidance. I wouldn’t hesitate to use him again.

24 January 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

HI Dean,
we are pleased you were happy with the service your received and thank you for your comments.
have a great day.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Very professional and knowledgeable.

23 August 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

thank you for taking time to leave your feedback Simon.
We appreciate your comments.

Rated 5 out of 5 stars

I have the pleasure of being under a…

I have the pleasure of being under a lady called Tracey rowlinson
My sons Case is still ongoing as we speak but from the moment I got in touch Tracey has been great. Communication is great which is a massive aspect. We hope the outcome is even better.
Thank you Tracey

19 June 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Good morning Nicola,
thank you for your comments, Tracy will be extremely pleased to receive your feedback.
Have a great day.

Rated 5 out of 5 stars

I dealt with George green and what a…

I dealt with George green and what a lovely understanding man!! I had to go into childhood sexual abuse which was very traumatic but George was so patient and so understanding. Absolutely fantastic team!!

11 August 2023
Unprompted review
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Reply from Exclusive Law

Thank you for taking the time out to leave your review and comments. George will be very pleased to hear how much he was able to help you.

Rated 5 out of 5 stars

They are really friendly and kind I…

They are really friendly and kind I would recommend it to anyone because their help I have received was absolutely great am really happy with their help

28 July 2023
Unprompted review
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Reply from Exclusive Law

Thank you Victoria

Rated 5 out of 5 stars

I was really happy with the support I…

I was really happy with the support I was given every helpful and understanding allways keepet me involved and gave great advice and very polite

27 July 2023
Unprompted review
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Reply from Exclusive Law

Good afternoon Emma,
thank you for your feedback, we were very pleased to have been able to assist.
have a great day.

Rated 5 out of 5 stars

Tracy was so helpful within my…

Tracy was so helpful within my experience with exclusive law. High levels of communication made sure I understood everything throughout the process. The service was very good and I’d highly recommend ! Thank you so much Tracy

27 July 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Thank you for taking the time to leave your feedback.
Your comments are very much appreciated.

Rated 5 out of 5 stars

I highly recommend Monica and Tracy are…

I highly recommend Monica and Tracy are very kind understanding and professional they kept me updated gave me all the necessary details they are efficient and effective

12 June 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Good morning Sara,
thank you for your feedback. The team will be very pleased to read your comments.

Rated 4 out of 5 stars

George has been very helpful with…

George has been very helpful with support amd explaining things thoroughly. He showed empathy throughout my case and dealt with it accordingly.

29 June 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Hi Lorissa,
thank you for your feedback, we were pleased to have been able to assist you.

Rated 5 out of 5 stars

the experience that i have has with…

the experience that i have has with exclusive law was amazing! the workers are so lovely, their customer service is amazing! they made sure everything was clear and i understood everything. also making sure that i knew the options and made sure a few times that i did was to take that option. i’m more than happy with the service! i will definitely recommend !!

5 July 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Good morning Patience,
thank you for taking the time to leave your feedback.
have a great day.

Rated 5 out of 5 stars

I am truly happy and feel at ease that…

I am truly happy and feel at ease that my details and my confidential information is being dealt with.

I also get updates with what is happening too.
Very happy with this service.

10 March 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Thank you for taking the time to leave your review.
Your comments are much appreciated.

Rated 5 out of 5 stars

Shocked

Case was delt with quicker than I thought.
Made it easy for you to apply as they done all the hard work.
Kept upto date and informed every step of the way.
Great company.
Thank you.

16 January 2023
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Hi Rachel.
thank you for your feedback.
Have a great day.

Rated 5 out of 5 stars

Tracy was amazing so helpful and kept…

Tracy was amazing so helpful and kept us up to date with things. She was so supportive and informative. Answered any questions I needed answering this gave us confidence and set out expectations. We built up a very good friendship and was fully supported. Couldn't fault the company at all.

29 June 2022
Unprompted review
Exclusive Law logo

Reply from Exclusive Law

Hi Sara,
thank you for your review, your comments are very much appreciated.

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