excitel Reviews 342

Excitel is number 1 service provider but from the bottom. They have amazing team of technician who will resolve your ticket within 1 week (so you need to be little patient) as they believe sabar ka... See more

Please guys Excitel ka connection galti se bhi mat lena ,bhut bhut gatiya service hai .new connection ke liye ground team same day aa jayegi,per complain agar hai tho one week se jada lag jata hai koi... See more

Excitel has been one of the worst internet services I have ever used. The connection is extremely unreliable — constant drops, slow speeds, and interruptions that make even basic browsing a strugg... See more

Very poor and pathetic service they even don't care about what issues your are facing,connevity losses multiple time no internet service, no agent will pick your call. I suggest don't ever get service... See more

Worst internet service provider Internet is getting off atleast once in a day.. Did complaints many times , it's not working out My office work is getting disturbed, this is my 2nd 6 mon... See more

WORST SERVICE, WORST CUSTOMER SUPPORT. THESE PEOPLE ARE LITTERALLY FRAUDSTERS. They do NOT provide relocation support. They do not pay back if they are not able to provide reliable internet se... See more

Exitel provides terrible service. The internet is never stable, and their customer support is completely unresponsive. The connection goes down every other day, and all you get are automated replies w... See more

Very bad experience, from last 2 days my connection is not working, kindly do something or i switch this connection with another company, infact you guys not answering the call as well. This is the wo... See more

Deaf staff hard of hearing. Mentioned that the connection call will happen in 24 hours after confirming the availability in the neighbourhood. no call and then a message that the area cannot be serv... See more

Worst experience ever. Rajan Kumar is the person harassing with the name of legal notice. Please do not take Excitel service because if you don't recharge every month even though you have bought the... See more

Any update on this request. I have raised a request on aug 31 st. Still no one responded yet. I tried calling customer care it takes 40 mins also not connecting the first level executive person. Ver... See more

Worst customer service. Chat representatives are like robots who give same answer again and again. I am waiting for my refund since 45 days as i was told earlier within 45 days i will get the refund b... See more

I would like to give 0 star . On 25th June I’ve created a ticket#3936754 for connection shifting and they’ve called me on 28th June asking to confirm the location details which was already updated in... See more

Pathetic services from this service provider. Even after 48 hours no resolution to the issue raised and the heights is that the ticket which I raised was resolved without a technician's visit. Issu... See more

Excitel is a scam. Stay away from this service provider. They do not provide service and cannot refund. I have installed Excitel 3weeks ago and has not work since than . I have call multiple times ,... See more

I had purchased Excitel services near vashi (navimumbai)I am highly disappointed with Excitel’s service. I had recharged for an annual plan two months before my existing plan was due to expire. Soon... See more

Pathetic service. I have already paid for the subscription and renewed but no internet...their phone lines never connect and chat is useless. My Ticket number is- 73354348 Regards, Shree Jit Nair... See more

No, not in my experience. I’ve been using Excitel for a few months, and honestly, I wouldn’t recommend it — especially if you rely on a stable connection for work. Just recently, my intern... See more

STAY AWAY FROM EXCITEL BROADBAND .Bangalore Absolutely Terrible Experience I had one of the worst customer experiences with this broadband service. The sales representative blatantly lied jus... See more

I'm really tired and sick of your service. I have raised a ticket on 16/06/2025 for no internet connection and till date it is not resolve yet. I've contacted their customer service on call and ch... See more

Worst ineternet service provider. No internet from 5 days. And customer care executives give no target time of resolution. They just say we are trying but in reality nobody is trying. My complaint n... See more

Extremely disappointing experience with Excitel. They took my Aadhaar, photo, and full payment even before checking feasibility. No router or wiring was ever installed, yet they are now refusing to... See more

Customer support on telephone is good and after that they will tell you do not need to call again, an agent will visit you soon, but you will not receive a single call. Worst services.

I’m extremely disappointed with the service provided by Excitel Internet. It’s been 12 days since I raised my first complaint after relocating my connection from South Delhi to East Delhi. Despi... See more

very bad experience 5 months se apne refunds ke liye customers service se bol raha hu koi respons nhi

Extremely Disappointed with Excitel Broadband – No Resolution for 2 Days! 📍 Location: Kanpur, Uttar Pradesh I’m extremely frustrated with Excitel Broadband’s customer service. My internet con... See more

Subject: Complaint Regarding Extremely Poor Internet Speed, Range & Service Quality To Whom It May Concern, I am writing this to express my extreme dissatisfaction with Excitel's... See more

Extremely Unreliable & Unprofessional Service ⚠️ I am utterly disappointed with the level of negligence shown by this company. It has been over two months, and my internet connection issue remains un... See more

fake Service Document Lelia Conncention lagaya nahi sales man Bhot Batamizi Se bat karte hai

No internet service for last 2 days. No one seems serious. Customer service care is completely casual with switch on or off mode only. No ownership, No proactive approach, No effort seems to restore i... See more

I raised a shifting request for my Excitel connection on 14th July 2025, and was told it would be done in 4-7 days. But for the first 7 days, nothing happened — no visit, no call. On th... See more

I purchased Excitel internet on 14th November 2025, and the experience has been extremely frustrating from day one. The installation team didn’t set up the cables properly—they simply connected... See more

It's too bad wifi . It's network are to slow . It give very bad experience to me . It is mostly bad for gameing . Do not use this wifi .you can use other wifi which are better tha Excitel.

I have been facing continuous internet issues for the last 3 days, and this is the second time in the same month. Despite raising complaints, no proper resolution or timeline has been provided. T... See more

1/5 Stars – Absolute Disaster: 7 Days No Internet, Zero Support (Ticket #75865434) Excitel delivered a completely sucked-up service experience. My broadband failed on March 19, 2026 – 7 days of... See more

My wifi not working last 3 day and when I want to complain their agent say technical team contact and technical team does not contact i am very disappointed with customer service

The single worst ISP in Bangalore. Stay away at any cost. My plan is for 400 Mbps but the real speed is 40 Mbps at best. ticket number 4808133 is not resolved since more than 1 month.

Waste of money, it was my first wifi to be installed at my home. I didn't read the reviews of Excitel fiber(biggest mistake of my life) they said to have 50mbps at that time (I am not sure) while I wa... See more

Very Bad Internet Server In sector 2 noida, last 4 days internet Not working in Sector 2 NOIDA, Very bad customer care Service.

Multiple calls for no connection but nobody is coming to rectify the problem. Connection issues happen very often.

Worst customer service experience plus connection shifting taking more than a week, I don’t prefer excited

Wrost company please do not take service this company

Last 15 days my excitel router is not working and payed six months advance, they are not giving refund back nor changing the router, I am only calling them, every time saying give some time, never ev... See more

My Router restarts frequently every 20-30 mins. I raised the complaint on 16-Feb-2026 and have followed up nearly 15 times to their customer support and till now there's no resolution provided. As of... See more

Poor service and worthless

Network is currently totally down. Also it disconnects every alternate second daily and not useful for WFM. Too worst.

Worst internet service. I was told for 6 months subscription 1 month free internet and cable charges will be 300. Later they collected 500 as cable charges and when discussed with TL Ashik he said 1... See more

Internet not working since 30th March – 4+ days and still unresolved. Engineer visit was a joke: “fixed” the modem by taping the power button and closed the ticket. Had to reopen the same d... See more

⭐ Very Poor Service – Not Recommended (Jaipur) I am extremely disappointed with Exitel Internet’s service. My internet connection has not been working properly for a long time. I have calle... See more