Placed an order online 14th May and paid 24hr Royal mail delivery (website states 1-3 working days. Its now been over 8 days and have not received my order. I emailed their support email and nothing,... See more
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They don't reply to customers support email that provided, even though I have sent couples of emails. Secondly I have bought Blueberry ice flavour but I have received a raspberry. I have returned it... See more
Good products but disappointed with delivery. Item I ordered was out of stock so they held back my whole delivery. Ordered for next day delivery on Thursday but didn't receive until following week on... See more
As a vaper for 9 years I’ve had a lot of experience with online stores and Bricks and Mortar stores. Everything Vape has Fantastic customer service!!! Extremely professional and always happy to adv... See more
Company details
Written by the company
We are your new home for ALL things Vape! We are a new and rapidly upcoming one-stop-shop for all your vaping needs! Our team has YEARS of experience in the vaping industry and we have a passion for providing excellent customer services and high quality E-Liquids and Hardware at competitive prices!
Contact info
United Kingdom
- support@everythingvape.co.uk
- everythingvape.co.uk
3.8
Great
50 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Never received the items
4 April 2026
Extremely good customer service
16 February 2026
They always have my brand in stock
They always have my brand in stock! And, I get them in a short amount of time. Very happy with them!
5 February 2026
Unprompted review
Wrong goods sent
Some of my order wrong sent email to customer service but still not replied after 2 weeks so won’t use this company again.
21 January 2026
Paid for next day delivery that never…
Paid for next day delivery that never arrived on time and no offer of a refund despite talking on facebook messenger.
21 January 2026
Reply from Everything Vape
Hi Rik,
Thanks for taking the time to leave feedback. I’m sorry to hear you were disappointed with the delivery.
I’ve reviewed your order and our Messenger conversation to clarify what happened. The parcel was dispatched the same day using the DPD Next Day service that was selected at checkout. Unfortunately, on this occasion, DPD experienced delays within their network, which were outside of our control.
We did explain via Messenger that DPD Next Day is not a guaranteed service. For customers who require a guaranteed next-day delivery, we also offer a Royal Mail Guaranteed service, which is fully covered if it does not arrive on time.
While we always do everything we can to dispatch orders promptly, courier delays can occasionally occur.
We apologise that we were unable to refund you; however, this is a cost that is imposed on us regardless of the timeframe of the delivery company, unless using a guaranteed service.
Professional customer service people
Thank you so much for the premium treatment. The customer service staff are really accommodating. I received the package fairly fast and in excellent condition.
4 December 2025
Didn't have what I ordered even though…
Didn't have what I ordered even though it said in stock after a week got sent different product witch is rubish
14 August 2025
Banbury everything vape
Banbury everything vape. Can't fault them, polite and very helpful. Everytime I visit they make you feel welcome. Lots to offer and the team help you find what will suit you best. Not one bad experience when visiting. Well done guys!!!!
20 June 2025
Unprompted review
Placed an order online 14th May and…
Placed an order online 14th May and paid 24hr Royal mail delivery (website states 1-3 working days. Its now been over 8 days and have not received my order. I emailed their support email and nothing, finally messaged their fb page and "were look into it" and have heard nothing back. Surprisingly on tje day I ordered funds were taken from my bank.account. However I did receive an email from Luke to say item wasn't in stock and for the hassle I had they posted an upgrade
14 May 2025
Unprompted review
Very satisfied
Very satisfied, twice in a row. I will keep ordering from them , very happy with the deliveries
7 May 2025
Great service
Great service, prompt response and also added a few goodies! Definitely recommended
4 April 2025
ok apart from missing part to my rta
the actual item and speed of delivery fine but there was a part missing ( the changeable airflow inserts) so im unable too change airflow) i did send an email but as of yet had no reply , i cant use it until i have the inserts.
14 February 2025
Delivery was on time
28 November 2024
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