Evermed Reviews 

204
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as outstanding and seamless from start to finish. Customers consistently highlight the convenience and efficiency of the ordering process and the fast, reliable delivery of their medications, often arriving within days. Many appreciate the ease of tracking prescriptions, the user-friendly platform, and the helpful customer service that promptly addresses inquiries. However, some people mentioned issues with not being able to access past purchase records or download transaction copies, which can be frustrating. A few other people also felt that the shipping fee was higher compared to other services and noted instances where medications did not arrive, and they were unhappy with the resolution.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its convenience and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising its speed and convenience, with medication... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and fast delivery. Many... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the platform's ease of... See more

Product

People report ambiguous experiences with the product, with some expressing satisfaction with the service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Evermed. It's so convenient, and my medication always arrives in a flash (I don't think I've ever waited longer than 5 days). Just today, I needed copies of a year's worth of receipts for a... See more

Rated 5 out of 5 stars

I live in a small, remote town with the nearest pharmacy being a 30 min drive from me. Evermed was absolutely amazing, fast delivery and professional labelling and packaging. It is a lifesaver for me... See more

Rated 5 out of 5 stars

Seamless from start to finish. Being to unwell to actually go out and have my medication made up this service is outstanding. Highly recommended and would be more than happy to use again.

Rated 5 out of 5 stars

Efficient and easy. Great service when you need to fill chronic medication. No need to wast time waiting at a pharmacy. Easy to keep track of your repeats and expiry dates on repeat prescriptions.


Company details

  1. #5 of 8 best companies in Pharmacy
  2. #3 of 7 best companies in Online Pharmacy

Written by the company

Your medication, delivered fast. Upload your prescription, receive your meds, manage your repeats. With Evermed, it's as easy as ever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(204)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just rubbish

Just rubbish. First time I tried to use the the script price came up at nearly double what I had been quoted. Rang Evermed and other pharmacies etc, everyone including Evermed said that was wrong. Evermed said they would fix it and they would get back to me. They did neither and when I chased them up again they blamed the prescriber and how they had done the the script. Thing is no other pharmacy had a problem with the script and it was able to be filled elsewhere without issue.

Four weeks later I need the script filled again. My prescriber tells me to try Evermed again (yes they have a deal with Evermed) and that my issue will have been a one off. With my doctor still on the phone with me while I place the order its faults again. This time it keeps throwing up a drug not even available in Australia and once again charges are more that quoted. Once again I am promised someone will get back to me. No one has. So I just purchased direct, cost me a $100 more than MyWeightlossClinic and Evermed are quoting in their little joint venture agreement. So it seems Evermed is one of those companies that everything is fine until its not. Then all semblance of customer service and an ability to resolve problems is not existent. When you are buying time sensitive, heat sensitive and very very expensive meds this company is not worth risk.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

The website was easy to navigate with…

The website was easy to navigate with easy to follow instructions so it didn't take long to set up an account.

I signed up to EverMed because of the home delivery service they provide. I used the courier service option and wasn't disappointed. I received updates via email and was even able to track my order once it was collected from my local pharmacy.

They will even send you a reminder when it's time to order your lot of medication.

Great service - will be using again.

6 March 2024
Rated 5 out of 5 stars

It was very easy to use the app

It was very easy to use the app. I tried unsuccessfully to use my local chemist app but gave up after third try.

Easy to order, pay and choose delivery. My scripts were handed to me at my front door by a friendly gentleman on time.

Happy with service.

19 February 2024
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, no fuss or incorrect order. Thank you 🙏 and enjoy the holidays ⭐️⭐️

15 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look