Evergreenlive Reviews 

We scheduled a tour for a property we were interested in renting, and drove from out of state to do the tour. When we arrived, we went through their "self tour" portal, uploaded the selfie from the front door, and received a message that it was unlocked, but the door never unlocked. There were notices on the door that the gas was being shut off because of non payment. We called the 855 number for help and we're on hold for 7 minutes then the phone hung up on us, kept saying send a message through the resident portal, but we aren't residents yet. We wasted a day driving to tour the place, and never got through to a person. After the non-tour, we got a text message asking us to review the place and take next steps but the link in the text message went to a "oops not found" page. Awful experience, waste of time, super disrespectful to people to treat them like this. It's a shame too, because it seems they've bought up a bunch of the new construction in the development we were looking to move into.

If I could give zero stars , I would.
Try to stay away from this property management company if you can. They just switched my rental property from a different one to Evergreen. And I was charged a late fee already..... Mind you four years of paying my rent on time to the other property management company. Evergreen is awful. They charge a 2.9% fee.If you wanna use your debit card!!! So obviously I didn't do that.I had to verify my banking information..... Which took them up to 2 days to do!!!! By the time I paid my rent , I was charged a late fee. First time in four years. I'm disgusted with these people. They make it hard for you to pay your rent and they charge you fees. Horrible. Stay away if you can.

I would strongly caution anyone considering renting from this company based on my experience. I have been reporting issues involving gas at my home since the end of April 2026, and months later I am still dealing with the situation. After returning home, the gas smell was so strong that I had to open the windows, and my carbon monoxide detector was alarming. Three different vendors/technicians who came to the property told me the situation was dangerous and that the home could have exploded. What is even more disturbing is that children regularly visited my home while this issue was occurring, meaning they were potentially exposed as well. At least two technicians stated they were capable of completing the necessary work, yet instead of immediately resolving a serious safety concern, I continued receiving generic responses about the work and pricing being reviewed. I have also been left without hot water for an extended period for the second time. I have repeatedly requested direct communication from corporate management, clear answers, updates, and immediate resolution, yet the lack of urgency and communication has been unacceptable. When tenants are paying to live in a home, basic safety and essential services should never be treated as optional or delayed because of cost. A potential gas hazard is not a minor maintenance request. The way this situation has been handled has completely changed my opinion of this company, and I would not recommend them based on my experience.

There has been multiple things wrong with the home and for the most part it has been smooth on having them send someone to fix it, however this is is the 2nd time the a/c has went out. The temperature had to reach 90 degrees before they offered assistance. This was after a week and a half of not having a/c. At this point they put us in a hotel for 3 days, assigned us an appointment only for us to find out the part need for the a/c unit was still up for review and that why the maintenance man never showed on the appointment day. I contacted between the appointment time when no one showed only to find out hours later they still hadn't approved the part and we were scheduled to check out on the day the appointment was set to fix the air. They refuse to put us back in a room and we still don't have air. In the south you most certainly need air in the summer. We didn't pay all the rent hoping this would catch their attention. They just added a 50.00 late fee and we still don't have air.