Terrible Company
Here is the email I wrote to the company today? I have received no reply.
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Re: #260919205555252 Tracking Number
On Sun, Oct 4, 2026, 7:30 a.m. John Chalker ....halkerjec@gmail> wrote:
I will let you best know how to resolve things. Do not give out tracking numbers that are fictitious. I do not expect any refund from you so that is why I disputed the charge, had it reversed and advised VISA and MasterCard to flag, as fraud, all charges from your company.
Furthermore, I am fed up with your scams/lies. Your company never shipped my order and you have no intention of giving me a refund to my credit card. It also does not take 15-25 days for a refund to be processed.
To who do you think you think you are providing services? I am not an idiot like Dondo Trump.
Sincerely,
John Chalker
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On Sat, Oct 3, 2026, 11:42 p.m. Customer Service Team .....ervice@packageapparelco> wrote:
Hi John Chalker,
Thank you for contacting and supporting us.
We're sorry for the poor shopping experience and are resolving it.
We've understood your concerns and applied for a 100% refund, which will be processed today and returned via your original payment method.
The refund typically takes 15-25 working days, depending on your bank's processing speed. Rest assured, you'll receive it eventually.
If you have any other questions, please feel free to reply to us, we will be happy to provide you with help and after-sales service.
Sincerely,
Customer Service Team
4 October 2026
Unprompted review