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Everest Pharmacy Reviews 

350
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many reviewers highlight the excellent service, noting efficiency and a personalized approach, especially for specific needs like vaccinations or ear wax removal. People appreciate the clear communication and quick resolution of queries, contributing to a positive overall experience. However, some people experienced significant delays in service and prescription processing, leading to frustration and long waiting times. Reviewers also reported issues with incomplete prescriptions or extended delivery times, sometimes leaving them without vital medication. A few customers mentioned instances of unhelpful or rude interactions with staff, and some found the pharmacy unorganised.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and helpfulness of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the helpfulness,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing significant... See more

Product

Customers consistently note ambiguous experiences with product, with some praising specific medications like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more

Company replied

Rated 4 out of 5 stars

Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more

Company replied

Rated 5 out of 5 stars

I took my daughter to Everest pharmacy on Manchester road as she was complaining of ear ache, after a referral was made by her GP. The very kind pharmacist ridha offered us the pharmacy first service,... See more

Company replied

Rated 5 out of 5 stars

Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more

Company replied


Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic
  4. Weight Loss Service

About Everest Pharmacy

Written by the company

Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.

We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.

Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.

Everest Pharmacy NHS & Private Clinics

Written by the company

Travel Health Services
We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
Weight Management Services
Private consultations and clinically led weight management support tailored to your individual needs.
Private Blood Testing
Discreet blood testing services with fast results and professional clinical guidance.
Ear Wax Removal
Safe and effective ear wax removal carried out by trained healthcare professionals.
Cryotherapy Treatments
Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
Pharmacy First Services
NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.

Contact info

Book Your Clinic Appointment

Fast, private appointments with our expert pharmacy clinicians


4.2

Great

TrustScore 4 out of 5

350 reviews

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4.2

All reviews

(350)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great

Great. No issues

19 June 2026
Unprompted review
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you, Deanna, for taking the time to leave a review.

We are pleased to hear that you had a great experience with us and that everything went smoothly during your visit. Providing a reliable and efficient service for our patients is always our priority, so it's wonderful to know we met your expectations.

We appreciate your feedback and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Went to Everest Pharmacy and had a very…

Went to Everest Pharmacy and had a very good experience, the pharmacy had three consultation rooms and my appointment was on time.
The Pharmacist was very friendly and explained everything very simply would recommend this pharmacy.

4 June 2026
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Reply from Everest Pharmacy

Thank you for taking the time to share your experience and for your kind recommendation. We are delighted to hear that you had a positive visit to Everest Pharmacy.

Providing timely appointments in a comfortable and professional environment is something we strive for, and we are pleased that you found our consultation facilities and service to be of a high standard. It is especially rewarding to know that our pharmacist was able to explain everything clearly and make you feel at ease throughout your appointment.

Your feedback means a great deal to our team and encourages us to continue delivering the highest level of care to our patients.

Thank you again for your support. We look forward to welcoming you back to Everest Pharmacy in the future.

Rated 1 out of 5 stars

Basically no difference from when…

Basically no difference from when Swettenham Chemist were there 15 minute wait for my prescription
..yet more than enough staff in back llandudno

12 June 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Mark,

Thank you so much for taking the time to share your experience with us, feedback like yours genuinely helps us to improve, and we’re sorry it fell short of what you deserved.

A 15-minute wait is frustrating, especially when you can see staff working in the back, and we completely understand why that feels inconsistent. You’re right to raise it. Behind the scenes, every prescription goes through a clinical accuracy and safety check before it reaches you, but we recognise that doesn’t make the wait any less inconvenient, and we should be doing more to keep you informed while you’re waiting.

As a direct result of feedback like yours, we’re actively looking at how we can improve communication at the counter, including letting patients know expected wait times upfront and keeping them updated if things are taking longer than planned. We’re also reviewing our workflow to see where we can make the process smoother and reduce waiting times where possible.

We’re genuinely sorry your visit left you feeling disappointed. You deserve a smooth, respectful experience every time you come to us, and we want to do better.

If you’d like to speak with us directly, please don’t hesitate to get in touch, we’d welcome the chance to make it right.

Rated 5 out of 5 stars

Easy to get an appointment

Easy to get an appointment
Staff very nice and informative
Not had any issues with them

12 June 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you, Lottie, for taking the time to leave us a review and share your experience with Everest Pharmacy.

We are delighted to hear that you found it easy to book an appointment and that our team was friendly, helpful, and informative throughout your visit. Providing accessible services and ensuring our patients feel well-informed and supported are key priorities for us.

It is particularly pleasing to know that you have had a consistently positive experience with our pharmacy. Feedback such as yours is greatly appreciated and serves as encouragement for our team to continue delivering the highest standard of care.

Thank you again for your kind words and support. We look forward to continuing to serve you in the future.

Rated 3 out of 5 stars

Everest Pharmacy is set to improve!

last week i bought a pill holder with the days of the week on for my husband. after his heart attack he needs a lot of pills. I paid for the pill holder with my apple wallet so i had proof of postage. I took it back this morning for an exchange or refund because my husband decided it’s too big. It was unopened and in the condition i bought it. Imagine my surprise when they refused to exchange or refund because, although i have proof of purchase, i never asked for a paper receipt! furthermore i was quite shocked that the assistant didn’t have the manners to apologise. With several pharmacists in the area I strongly recommend that Everest Queens Road is not your pharmacist of choice.
Having reported this incident on Trustpilot I did receive a very courteous and kind response from their senior staff. glad to know the staff at the branch are receiving further training.

12 June 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for sharing your experience. I am so sorry for the frustration and inconvenience this caused, especially during such a difficult time for your husband. You should always feel fully supported when buying medication aids from us.

Whilst you did not have a paper receipt, we should have looked at your proof of purchase and handled this with much more care and courtesy.

We are more than happy to refund this for you. Please just pop back into the branch with your proof of purchase, and we will sort it out for you straight away.

Thank you again for your feedback. It truly helps us improve.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful explained my new medication very thoroughly thank you very much

12 June 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you, Denise, for taking the time to leave us such a kind review.

We are delighted to hear that you found our team friendly and helpful, and that your new medication was explained thoroughly. We understand how important it is for patients to feel confident and informed about their treatment, so it is wonderful to know that our team was able to provide the support and guidance you needed.

Your feedback means a great deal to us and serves as encouragement for our staff to continue delivering high-quality care and personalised service to every patient.

Thank you again for your kind words. We look forward to supporting you with your healthcare needs in the future.

Rated 5 out of 5 stars

Really nice and cheerful pharmacist

Really nice and cheerful pharmacist, excellent advise and very helpful.

9 June 2026
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Reply from Everest Pharmacy

Thank you, Gary, for taking the time to leave us such a positive review.

We are delighted to hear that you found our pharmacist cheerful, helpful, and able to provide excellent advice during your visit. We believe that friendly, professional service and clear guidance are essential parts of delivering high-quality patient care, so it is wonderful to know that your experience reflected these values.

Your kind feedback means a great deal to our team and serves as encouragement to continue providing the highest standard of care and support to our patients.

Thank you again for your generous comments. We look forward to welcoming you back and assisting you with your healthcare needs in the future.

Rated 5 out of 5 stars

Exceptional service at the travel…

Exceptional service at the travel clinic. We have been attending regularly for all our travel vaccines. Pharmacist explained everything very well. Would highly recommend.

29 May 2026
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Reply from Everest Pharmacy

Hi Mrs Hussain,

Thank you for your wonderful review and for your continued trust in our travel clinic.

We're delighted to hear that you've had positive experiences with us and that our pharmacist was able to explain everything clearly and help you feel confident about your travel vaccinations. Providing professional advice and personalised care is something we take great pride in.

Thank you for your recommendation. We look forward to helping you prepare for your future travels.

Rated 5 out of 5 stars

Ear microsuction

Excellent service from both staff and manager

6 June 2026
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Reply from Everest Pharmacy

Hi Rifa,

Thank you for taking the time to leave us a review.

We're pleased to hear that you received excellent service from both our staff and manager. Our team works hard to provide a friendly, professional, and supportive experience for every patient, so your feedback is greatly appreciated.

Thank you for choosing Everest Pharmacy. We look forward to helping you again in the future.

Rated 5 out of 5 stars

I had ear suction treatment to clear…

I had ear suction treatment to clear the wax from my ears. The pharmacist was very careful and patient with very stubborn wax in one ear and eventually on my third visit managed to release it. She stayed calm all the time.

3 June 2026
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Reply from Everest Pharmacy

Thank you for taking the time to leave us such a lovely review.

We are delighted to hear that your ear wax removal treatment was successful. Stubborn ear wax can sometimes require multiple appointments, so we're pleased that our pharmacist was able to help resolve the issue while ensuring you felt comfortable and supported throughout the process.

Your kind comments about the care, patience and professionalism you received will be shared with the team. We really appreciate your feedback and are grateful that you chose Everest Pharmacy for your treatment.

Rated 5 out of 5 stars

The service is second to none.

The service is second to none. Prescriptions will be ready, when they say they are. If, for whatever reason they aren't complete, the minute they can complete it, they do. Always a cheery smile and a kind word. Fabulous. A big thank you to all the hardworking staff.

5 June 2026
Unprompted review
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Reply from Everest Pharmacy

Hi Antony,

Thank you for your wonderful review and for your continued support of Everest Pharmacy.

We are delighted to hear that you have consistently received the high level of service we aim to provide. Ensuring prescriptions are prepared as efficiently as possible and keeping our patients informed is extremely important to us, so it's great to know that our efforts are making a positive difference.

Your kind words about our team and their friendly approach mean a great deal to us. We will be sure to share your feedback with all of our staff, who work hard every day to support our patients.

Thank you again for taking the time to leave your review.

Rated 5 out of 5 stars

I visit regularly at the Everest…

I visit regularly at the Everest Pharmacy in Grove village Manchester.
The staff are always welcoming and waiting to help me. They send me a text message when the prescription is ready so I don’t have to wait in a queue. They also look after my eyes and blood pressure. It was the pharmacist in Everest who after sending me home with a pulse monitor and the results showing a drop in my oxygen level, which was dangerously low while sleeping I was diagnosed with sleep apnea. It turned out I had severe sleep apnea. I owe them everything.

15 May 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you, Sajida, for taking the time to share your experience. We are delighted to hear that our team at Everest Pharmacy has been able to support you with your healthcare needs over the years.

Providing convenient services, such as prescription notifications and health monitoring, is an important part of the care we strive to deliver. We are especially pleased that our pharmacist was able to identify a concern that led to your sleep apnoea diagnosis and treatment. Knowing that we have made a positive difference to your health and wellbeing means a great deal to us.

Thank you for your kind words and continued trust in our team. We look forward to supporting you in the future.

Rated 1 out of 5 stars

Everest Pharmacy on Wilbraham rd…

Everest Pharmacy on Wilbraham rd Chorlton is the worst pharmacy I’ve ever visited
Sadly it’s the closest to my home so I’ve had to stick with them as I struggle to get about.
This pharmacy was terrible a couple of years ago and closed for refurbishment stating it would be better when re-opened.
This has not been the case
When your prescription is sent to them they take 2/3 weeks before contacting you via text message saying its ready - that’s if they bother to text you
But when you get there there’s only ever half the prescription ready you have to go back 2 or 3 times to get everything.
I’ve tried phoning to see if my prescription is ready and ask if its ALL READY FOR COLLECTION
I’m told yes its all sorted but when you get there some items are still missing and on several 0casions they even lost the complete order and I’ve had to wait for 40 mins for them to make it up again
The phone system is also terrible when you call most of the time you are CALLER NO 5 and even if you hang on for 37minutes like ive done you still remain at CALLER No 5
The staff are very rude and very unhelpful no apologies for delay or false info given to me over the phone. These issues have been the same for the past 2 years ever since they reopened and have not got any better in fact they are probably worse then before, If I had any other choice id go elsewhere but sadly due to ill health I need to stick with the closest pharmacy.
I know what you thinking get them to deliver! I tried this and they don’t inform you when they will be delivering. They only deliver some items and they lose track of what as and hasn’t been delivered. Iv had the same items delivered 2 sometimes 3 times in the space of 2 weeks.
very unprofessional and such bad service DO NOT USE IF YOU CAN FIND SOMEWHERE ELSE

20 May 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Kerry,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention.

The issues you have described regarding prescription delays, incomplete collections, communication difficulties, and the service you received from our team fall below the standards we aim to provide for our patients. We understand how frustrating this must be, particularly when you rely on our pharmacy due to your health and location.

We would like the opportunity to investigate your concerns further and work towards resolving them. Please contact our support team at support@everestpharmacy.co.uk with your details so that we can review your experience and discuss this matter with the relevant branch management team.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,

Everest Pharmacy

Rated 5 out of 5 stars

The pharmacist was very patient and…

The pharmacist was very patient and sympathetic.

30 May 2026
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Reply from Everest Pharmacy

Dear Melanie,

Thank you for your wonderful 5-star review.

We are delighted to hear that our pharmacist was patient, sympathetic, and able to provide the support you needed. Our team works hard to ensure every patient feels listened to and cared for, so your feedback is greatly appreciated.

Thank you for choosing Everest Pharmacy, and we look forward to helping you again in the future.

Rated 4 out of 5 stars

Straightforward service.

My 24hr blood pressure monitor was fitted Ok. All went straightforward. Thanks

28 May 2026
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Reply from Everest Pharmacy

Dear Neil,

Thank you for taking the time to leave us a review.

We are pleased to hear that your 24-hour blood pressure monitor fitting went smoothly and that everything was straightforward during your visit. Providing an efficient and professional service is important to us, so it is great to know that your experience reflected this.

We appreciate your feedback and look forward to welcoming you again in the future.

Rated 4 out of 5 stars
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Reply from Everest Pharmacy

Thank you for your kind review.

We are pleased to hear that you found our staff very attentive. Your kind feedback is greatly appreciated by the team.

Rated 5 out of 5 stars

Positive. experience

Good experience, pharmacy appears well run and overall a good experience. This is the second time I have used the pharmacy for a private Covid vaccination, staff are on time, personable, knowledgeable and efficient. Will use again.

27 May 2026
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Reply from Everest Pharmacy

Thank you for your lovely 5-star review.

We are delighted to hear that you had another positive experience with us for your private Covid vaccination. It is great to know our team were on time, personable, knowledgeable, and efficient.

Thank you for choosing Everest Pharmacy again, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

My review is about Karen at the peelhall chemist

My review is about Karen at the peelhall store in wythenshawe , Karen is always polite and is happy to help , we have a complex needs daughter who has a complex prescription monthly Karen is great at making sure we have all the medication on time that we need , going above and beyond to
Make sure my daughter and the family are not inconvenienced , thankyou Karen your just what we need !!

29 May 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your wonderful 5-star review.

We are so pleased to hear about the excellent support Karen has provided at our Peel Hall store. It is lovely to know she has been polite, helpful, and has gone above and beyond to support your daughter and family with her monthly prescription.

We will be sure to share your kind words with Karen and the team.

Rated 5 out of 5 stars

Great staff

Great staff and with a good sense of humour. Today I was greeted by Julie and got my prescription within a couple of minutes.

28 May 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your fantastic 5-star review.

We are pleased to hear that you had a great experience with our team and that Julie was able to help you quickly with your prescription. Your kind words are greatly appreciated.

Rated 1 out of 5 stars

COVID VACCINE

2 bookings for a COVID jab,one on the 14th of May at 2.40pm but on arrival first time were told by the Pharmacist that they had run out of vaccine and there was no record of my booking but told by the Pharmacist to come back a week later at 2pm on the 21st of May, so to ensure i was booked in a second time i checked on the Thursday the day before to ensure that i was booked in but told that was no record of me on the vaccine list!

If i cannot get in any where and get COVID as result there may well be serious implications.

14 May 2026
Unprompted review
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for bringing this to our attention, David. We are very sorry to hear about the experience you’ve had regarding your COVID vaccine appointments and understand your frustration and concern. This is certainly not the level of service we aim to provide. We will be looking into this matter further for you now to understand exactly what happened and prevent this from happening again. Please could you email us at support@everestpharmacy.co.uk with your booking details so we can investigate this fully and assist you directly.

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